Very happy
Website was fast and easy to use. Boots arrived sooner then expected.
constructiongear.com has mixed reviews from customers. Customers particularly appreciate service and quality, though some mention concerns about customer service and communication.
Website was fast and easy to use. Boots arrived sooner then expected.
Shoes were perfect and exactly as described, unfortunately we had to return them because they were not the right height for my son's work. Customer service was amazing and the rep could not have been any nicer or more informative. Will definitely do business with them again, highly recommend this company.
Horrible customer service and shipping time was ridiculous. I purchased a hard hat. Took almost a month to receive it after the shipping notification. Oh and that nice tracking app they use sucks. Showed the product shipped from Pennsylvania and then sat in Memphis for three weeks. Customer service was nothing but rude and smarta$$es
Fast order processing
Easy ordering my work shoes online. Quick delivery in bout 14 days!! Very comfortable shoes being on my feet walking on concrete all day at a processing plant!!
The order was easy arrived early and my son loves the boots.100% positive outcome.
Four Stars is a fair performance rating. I'm a tough reviewer... almost never handing out perfect ratings. CONSTRUCTION GEAR, like most businesses, did not deserve 5 stars, but 4 means that I will most certainly buy again as well as recommend the company to others. The online order process was relatively simple, though I am not pleased that an item was not in stock, and had to be back-ordered. Its not back ordering that aggravated me a bit; it was that I was not informed of the low-zero inventory count and that I would obviously need to wait for it to be replenished. A customer should always know immediately that inventory is low or non existent in order to establish a possible alternative, such as selecting another item, going to a competitor, or waiting on a back-order process. In my situation. a oarticulsr jean was out of stock. Fortunately, I could wait until inventory could be replenished enough to cover my need. Additionally, I was emailed a Backorder Notification apologizing for the situation and detailing steps being taken to quickly have my items back in stock and my order fulfilled.
Very Easy transaction with very quick shipping my items were just as described being true to size. Great quality material & washed up very well
My purchase arrived quickly and was an excellent value
sent in good time and the product was what I ordered
Your customer service department was so very helpful in helping me to return an item because of a incorrect size i ordered. Very speedy in getting my order back to me. Great job!!!
Boots came quickly, and are perfect! Great deal, very professional.
fast turn around time on replacment, excellent customer service by phone
Easy order Fast delivery
Great product, very comfortable boots, good price and fast shipping. well recommended.
Order got canceled
Easy to order on website, good communication and great product!
You cancel my order
We need these for the inlaws.
Long delivery time. Poor customer service website. Phantom phone number. Impossible how to return options. Justin boots has let me down after so many years. Don’t expect referrals.
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