Six weeks of complete failure by BT solved by Chigwell Satellite!
Chigwell Satellite came to my aid in just a few days to install Starlink and TP Link boosters to my Office and home. Achieved in a fe... See more
I purchased a Sky plus hd 2tb box and it arrived the next day on time. I however had to send the item back and get a refund very good company and good communication from the staff members. I would use their services again if i needed too
I had a problem with a Sky+ HD box which was quickly and efficiently solved by the most courteous and professional staff. Very very pleased with the service provided. Couldn’t recommend more highly. C.
Great idea. I had my sky booster sitting on the landing where it was unsightly and a trip hazard. I'm happy to have found a solution. Very affordable and very easy to fit. 👍🏼
Sky Q mini box and router brackets ordered Friday afternoon and arrived Saturday morning ! Used to mount the equipment on the walls, rather than the shelves they were on --- far neater. Look good and I no longer hit my head on the corner of the 'floating shelf in the bedroom !! Really pleased !
All I wanted was a Sky box to replace a faulty one.
What I received was the most comprehensive level of service I have received from any company anywhere for a very long time. For free.
Outstanding.
Would have been very easy for Richard to take my money, despatch a box & say "thanks for your business".
He chose to spend a few miutes talking me out of it & explained why.
He succeeded.
So I didn't buy anything from them.
They lost a sale.
And within the time it took me to do what was suggested, Sky works properly again. At no cost.
So if you have a Sat problem, like I had, don't necessarily believe what someone else says. Don't be afraid to ring Chigwell to seek advice before ordering from them.
Yours sincerely,
Mr Extremely Grateful (EU Resident).
Just wanted to say thanks for the Sky box I recently ordered. It arrived a day ahead of Amazon's "expected delivery date" so all set up for tonight's match!
It was a replacement for an old Samsung Sky+ HD box and am pleased with the smaller size of the Amstrad.
I started to follow the instructions you provided regarding "How to pair your existing subscription card with your new Digibox" and have a few (hopefully positive) comments:
1. Connected new box to 2 satellite cables
2. Connected new box to HDMI socket on TV
3. Connected ethernet cable to network
4. Inserted old viewing card into new box
5. Connected main cable to new box
6. Switched on new box
7. After a while, pressed Sky button on remote handset to wake it up
8. After a while, pressed 106 on remote handset to select a channel
9. Received message that box needed pairing and to click SELECT on remote handset
10. Clicked SELECT on remote handset and box was paired automatically
Might just be my viewing card or software in box has been updated, but there was no need to go into Services > Settings to get Version, Serial, Viewing Card numbers and then contact Sky by phone.
So, very pleased with new box and your speed of service.
Better than excellent.Would that more companies were able to achieve this unquestionable excellent level of service and advice. Easily rates amongst the very best.
My remote had given up the ghost and so I required a replacement. After some searching I did find what I was looking for online. I live in France, which due to Brexit, now proves challenging in acquiring items from the UK! Delighted that this was straight forward as the item wasn't made in the UK. Postage was expensive, however the item was tracked.
Great service and fast delivery. Clear instructions on how to set the box up (very easy!), and how to make sure the TV was tuned properly. The box turned up two days later it all worked perfectly first time! I am not technically minded at all, so was very impressed that the instructions I was given all worked! Would highly recommend.
Great service and fast delivery. I initially phoned as I was unsure which product to buy, and was given sound advice on which Sky boxes would work, and allow me to continue using the magic eyes I have for TVs in other rooms. I was also given clear instructions on how to set the box up (which was ridiculously easy!), and how to make sure the TV was tuned properly. The box turned up two days later and hey presto it all worked perfectly first time! I am not technically minded at all, so was very impressed that the instructions I was given all worked! Would highly recommend.
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Chigwell Satellite is a UK-based online retailer specializing in new and refurbished Sky HD and Humax TV boxes, as well as Starlink products and accessories. The company offers a wide range of services, including installation for Sky and Starlink systems, catering to both residential and commercial customers. Their product lineup includes items such as satellite dishes, remotes, and mounting solutions, ensuring customers have access to comprehensive home entertainment systems.
Targeting diverse markets, Chigwell Satellite provides reliable internet solutions for various sectors, including film and TV productions, pop-up markets, festivals, and rural areas. The company emphasizes customer convenience by offering free shipping for all UK orders and same-day dispatch for purchases made before 3 PM. With a focus on quality products and customer support, Chigwell Satellite aims to meet the needs of those seeking efficient satellite and internet solutions.
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Review summary
Chigwell Satellite consistently receives high praise for its exceptional service and product quality, boasting an impressive average rating of 4.9 out of 5. Reviewers frequently commend the company's friendly and knowledgeable staff, highlighting their willingness to go above and beyond to assist customers. Many express satisfaction with prompt deliveries and efficient installations, particularly for products like Starlink and TP Link boosters. Customers appreciate the helpful advice provided over the phone, especially for those who may not be tech-savvy. However, a few reviews express disappointment regarding specific issues, hinting at potential challenges in 2024. Despite these minor complaints, the overwhelming sentiment remains positive, with most people recommending Chigwell Satellite for its reliable service and support.
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