Chigwell Satellite
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Thankyou - outstanding customer service.
All I wanted was a Sky box to replace a faulty one. What I received was the most comprehensive level of service I have received from any company anywhere for a very long time. For free. Outstanding. Would have been very easy for Richard to take my money, despatch a box & say "thanks for your business". He chose to spend a few miutes talking me out of it & explained why. He succeeded. So I didn't buy anything from them. They lost a sale. And within the time it took me to do what was suggested, Sky works properly again. At no cost. So if you have a Sat problem, like I had, don't necessarily believe what someone else says. Don't be afraid to ring Chigwell to seek advice before ordering from them. Yours sincerely, Mr Extremely Grateful (EU Resident).