Six weeks of complete failure by BT solved by Chigwell Satellite!
Chigwell Satellite came to my aid in just a few days to install Starlink and TP Link boosters to my Office and home. Achieved in a fe... See more
Called and spoke to Richard for advice on a Starlink problem. Although I had not purchased through them they were most helpful. The problem is not solved yet due to faulty equipment but I will definitely use them to purchase and install in the future. Richard could not have been more supportive.
I needed to replace my Humax FVP4000T PVR which had just packed up. I wanted to buy the same model again if possible as I knew exactly how to operate it. I googled the model details and saw Chigwell Satellite ads for a refurbished machine which I purchased. I am delighted with my purchase - it was delivered a day early, was extremely straightforward to set up, operates exactly like my old one and the picture quality is excellent. Chigwell Satellite will certainly be my first port of call for satellite TV equipment in the future.
I recently piece a human recording box from Chigwell satelite , had a problem with the box and when it came to returning the box Chigwell customer services were fantastic in returning it and replacing it with a new one.
If you deal with great guys you get great results! Dan and Charlie handled all of my questions and delivered a solid network that my family can count on.
I would recommend them to anyone who is looking for a company with a professional approach.
Thanks guys.
Staff at Chigwell Satellite were very helpful with my purchase. The item arrived very quickly and I was given excellent advice in solving difficulties in setting up the equipment. I would have no hesitation in using Chigwell Satellite in the future
I needed a Freesat Humax box and ordered directly from Amazon with a next day delivery promised. It didn't happen and I could not get a firm delivery date. I contacted Chigwell, a very helpful advisor, ordered there and then and box delivered next day to west of Scotland. Whether this was an Amazon or Evri failure I dont know, but thanks to Daniel at Chigwell for coming to the rescue.
We brought some equipment from this company many years ago. Lately we have had satellite reception problems, nothing to do with the equipment they sold us. Rang them today for advice and they could not have been more helpful. Would give them more than 5 stars if possible.
Excellent service, Quick response, Great Communication
Excellent service. Quick response. An engineer was sent out same day to fix our Starlink Internet system.
Great communication from Charlie in the office, and very knowledgeable Engineer on site..Back up and running same day..Very happy with Chigwell Satellite.
I ordered a tv remote from them.it was in a bag all sealed up.it came a lot earlier than they said.it was a good price.will definitely order from them again
I wanted a specific Humax box which they were advertising via another company. I contacted them about customs duty being paid as it was coming into France. I have heard horror stories of items being charged what can only be described as excessive by Douane. Daniel confirmed that they would be paying the duty at their end and explained the process. I purchased the item and was told up to 7 days and it arrived in 4. Very pleased with the service and very pleased with the item I purchased and much cheaper than other companies. A pleasure to do business with. Thank you.
I recently purchased a Sky+HD box and was really impressed with the service given by this Company. The instructions given with the box helped me to connect it without employing a technician to deal with it. I emailed about something else and Daniel sent a detailed email explaining how to sort the problem which it did. This Company goes above and beyond - a rare experience nowadays.
Excellent company. Really good customer support. I was personally given telephone support even though the engineer helping me was on holiday in his own time.
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Chigwell Satellite is a UK-based online retailer specializing in new and refurbished Sky HD and Humax TV boxes, as well as Starlink products and accessories. The company offers a wide range of services, including installation for Sky and Starlink systems, catering to both residential and commercial customers. Their product lineup includes items such as satellite dishes, remotes, and mounting solutions, ensuring customers have access to comprehensive home entertainment systems.
Targeting diverse markets, Chigwell Satellite provides reliable internet solutions for various sectors, including film and TV productions, pop-up markets, festivals, and rural areas. The company emphasizes customer convenience by offering free shipping for all UK orders and same-day dispatch for purchases made before 3 PM. With a focus on quality products and customer support, Chigwell Satellite aims to meet the needs of those seeking efficient satellite and internet solutions.
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Review summary
Chigwell Satellite consistently receives high praise for its exceptional service and product quality, boasting an impressive average rating of 4.9 out of 5. Reviewers frequently commend the company's friendly and knowledgeable staff, highlighting their willingness to go above and beyond to assist customers. Many express satisfaction with prompt deliveries and efficient installations, particularly for products like Starlink and TP Link boosters. Customers appreciate the helpful advice provided over the phone, especially for those who may not be tech-savvy. However, a few reviews express disappointment regarding specific issues, hinting at potential challenges in 2024. Despite these minor complaints, the overwhelming sentiment remains positive, with most people recommending Chigwell Satellite for its reliable service and support.
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