Sophie Pickering
Thank you so much for your help and for the nice and professional way while dealing my concerns and wishes. Wishing her the best

10 months ago
I was trying to find a property for my first rental, and moving as far as from the north west to the south coast my experience with Charters, in particular estate agent Lily, made this stress free and... See more
10 months ago
Was super anxious going into this process, but Holly has been wonderful! She’s attentive and knowledgeable, and has been there for every question I’ve had responding personally and quickly.
10 months ago
It was a pleasure to have Maya helping us with our search for a new home. She was always helpful and engaging, nothing was too much trouble.
Thank you so much for your help and for the nice and professional way while dealing my concerns and wishes. Wishing her the best
We have some property viewing toady with Andy(Chartes agent) He is so kind,friendly and professional as well Def I recommend them Thanks
We had a wonderful experience With Amelia Haines. She is very professionals and ready to answer all our questions. She made our house search easier.
Searching for a property in Southampton while residing in bicester was a burden till charter house came in and made the process seamless. Viewing the property that matches your preferences made possible with a tight schedule. I’ll recommend always.
I enjoyed professionalism in action. Punctuality, communication, and client approach was top notch. I was represented by my husband, but the detailed communication I received made me feel physically present. My experience with you Amelia Haines is amazing. Thank you
amelia haines was great and very welcoming for my initial meeting for rent a flat a secound time with charters
Very good communication very knowledgeable, very helpful lily mott has been brilliant
We had Lily from charters Bishops Waltham. She was such a lovely person. She made sure she told us all about the property and was happy to answer any questions asked. Would highly recommend :)
Extremely helpful, chatty and patient with first time renters trying too figure everything out
Very professional, well managed, and polite, had a lot of problems in the chain but got there in the end thanks to Charters Estate agents from Phill North and Steve Henry. I would recommend them without doubt, Thank you.
Fantastic experience. The referencing and online application was super easy. Very professional and great with keeping me informed. Sophie Pickering was very friendly and helpful.
It was a slow start getting a buyer and we did have concerns at the time. It was unclear whether this was the market or whether this was about advertising. However, once we had a buyer the team were faultless. Their sales progressor, Jo, kept all parties informed and gave gentle nudges. All worked out well. Thank you Charters.
Hi Jo was great at keeping us informed on our move Than you
Moved to Chandlers Ford end January and Charters were dealing with my purchase. Wasn’t smooth sailing through no fault of Charters but they were so helpful and sympathetic when necessary. Gave me all the support needed and I wouldn’t hesitate to recommend.
We have been renting our properties out with Charters as our Managing Agents for many years and Georgia Spencer, our Property Manager, is so efficient. She responds to emails, advises of any maintenance issues and arranges contractors all very promptly. Thank you for all your efforts Georgia!
Cameron is an outstanding real estate agent who truly cares about finding the perfect home for his clients. He takes the time to understand my preferences and goes above and beyond to research and present the best options. His dedication, availability, and attention to detail made the entire process seamless and enjoyable. I highly recommend him to anyone looking for a supportive and committed agent.
A very professional and understanding service. Shannon has been lovely throughout this process and answered all of my questions unbelievably quickly and thoroughly. She has been patient with me, but professional with speed and feels like a very safe pair of hands. I'm really pleased with the service. received.
Amelia Haines has been so helpful and very patient with me as I’ve had to change my plans a lot recently. She’s been super kind, patient and informative. A credit to her team.
Charters Winchester and especially Amy, were brilliant since the start, valued the house sensibly, kept in touch weekly to update on the market conditions, contacted me immediately after a viewing to update me. Once the offer was accepted, Jo has been my point of contact and I couldn't have asked for a better service, she is a credit to Charters. Jo has really been incredible, with a tough chain that could have cracked at any point. She got us all through!!
Charters were excellent from start to finish. They were very professional, always gave excellent and timely feedback and regular accurate and honest updates throughout the sale process. Mark and his team in Winchester were excellent throughout the valuation process, viewings and securing an offer. Jo Goddard of the Chandlers Ford office dealt with all the liaison from receiving the offer to exchange of contracts and was also excellent throughout. We would have no hesitation in recommending Charters to other potential customers. Bev and Mark, Winchester
Based on analysis of 6 reviews rated 1-2 stars for Charters Estate Agents
“Don’t know about other branches, but the Southampton branch didn’t give us a good experience”
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Charters Estate Agents is a prominent real estate agency operating in Hampshire and Surrey, specializing in buying, selling, renting, and letting properties. Established in 2009, the company offers a comprehensive range of services tailored to meet the diverse needs of its clients, including residential sales, property management, and investment advice. The agency caters to a wide target market, including homeowners, prospective buyers, landlords, and tenants. Charters Estate Agents is dedicated to providing expert guidance throughout the property journey, ensuring clients receive personalized support whether they are looking to buy a new home, rent a property, or manage an investment. With a strong emphasis on customer satisfaction, the company has built a solid reputation reflected in numerous positive reviews across various platforms.
Charters Estate Agents consistently receives high praise for their exceptional service and helpful staff, boasting an impressive average rating of 4.9 out of 5. Reviewers frequently highlight the attentive and friendly nature of agents like Maya, Maxine, and Sophie, who provide personalized support throughout the property search process. Many customers appreciate the stress-free experience and thorough communication, making them feel valued and informed. However, a few reviews express dissatisfaction with specific experiences, noting challenges related to property management and communication hiccups. Despite these minor complaints, the overwhelming sentiment remains positive, with customers recommending Charters for their professionalism and dedication.
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