Charlecote Estates is exceptionally well-rated by customers. Customers particularly appreciate service and professional.
James was extremely thorough. His report clearly categorised items from 1 (no action) to 3 (short term action recommended), estimating likely costs in each case. He was friendly and professional throughout, including a debriefing Teams meeting to discuss/clarify the report. I won't hesitate to use Charlecote Estates again.
I instructed James at Charlecote, and the service he provided was outstanding. The task was completed promptly, and the report delivered was exceptionally thorough. The level 2 report played a crucial role in facilitating my property purchase, highlighting various important elements. I highly recommend James and the entire Charlecote team over other surveyors.
Detailed report,
In the end it was the level of detail and possible consequences of the issues found. It cost me £1275 for the survey but saved me at least 10 times in fixing the issues. From the outset James was polite, explained what he would do and gave me a timescale. In reality it was much shorter than indicated. Great value for money.
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charlecote.co.uk196 total • Write a review
Good communication and quick and thorough survey . James was very attentive and provided an in depth review complete with photos. Would definitely recommend.
Date of experience: January 17, 2018
US
I would definitely contract James again. His response to my initial enquiry was quick, price competitive and the survey took place within a week with good verbal and written reporting. I have bought a number of properties over the years but he made me aware of leasehold conditions and liabilities that I was unaware of.
Date of experience: October 23, 2017
We are very happy with the services provided by James, from the very initial contact he remained extremely professional. He has excellent communication skills, he responded back to our emails and telephone calls promptly which was really important to us. James was always our number one choice, based on the previous reviews that we had read, so when he got back to us immediately, as well as being available at the timescale that we wanted and was also able to get the report back to us quickly - we were absolutely thrilled - and he really did live up to his positive reputation. He provided us with a detailed report which was with us within 24 hours as well as a phone call to go through the report - a truly excellent service we will definatley be using his services again and we were really pleased with everything. Thank you James,
Date of experience: August 11, 2017
Excellent service, quick, comprehensive. Would not hesitate to recommend.
Date of experience: July 20, 2017
Fast and efficient would recommend to anybody.
Date of experience: July 3, 2017
Easy to order speedy delivery and great product
Date of experience: May 28, 2017
Prompt and detailed service at a fair price
Date of experience: May 19, 2017
