James was extremely thorough.
His report clearly categorised items from 1 (no action) to 3 (short term action recommended), estimating likely costs in each case.
He was friendly and professional throughout, including a debriefing Teams meeting to discuss/clarify the report.
I won't hesitate to use Charlecote Estates again.
I instructed James at Charlecote, and the service he provided was outstanding. The task was completed promptly, and the report delivered was exceptionally thorough. The level 2 report played a crucial role in facilitating my property purchase, highlighting various important elements. I highly recommend James and the entire Charlecote team over other surveyors.
In the end it was the level of detail and possible consequences of the issues found. It cost me Β£1275 for the survey but saved me at least 10 times in fixing the issues.
From the outset James was polite, explained what he would do and gave me a timescale. In reality it was much shorter than indicated. Great value for money.
me and my partner are in the process of buying a house. After reading the reviews we decided to go with Charlecote Estates, and i can not say that we were disappointed. They were very responsive to our queries and offered us a sample of thier work to look through before we decided to go with them. They kept us informed of what was happening. Nothing was too much trouble. Very quick and professional service.
This building survey was only my third and first with Charlecote Estates. In comparison James provided an excellent service! I especially appreciated receiving a phone call once the survey had been conducted to go over critical points of the survey. The electronic copy followed shortly afterwards and in a first for me it included colour photos!
Would certainly recommend and use again.
Recommended to us by a conveyancing solicitor who had used this company. Very quick service. We were kept fully up-to-date throughout. Wet comprehensive report & lots of information to consider provided before instructing the surveyor. No complaints. Would highly recommend.
I found Charlecote Estates very good to work with. Very quick to do survey. Survey Report was comprehensive with photographs to help assess survey results
Anyone can write a CrowdTrust review. People who write reviews have ownership to edit or delete them at any time, and they'll be displayed as long as an account is active.
We champion verified reviews
Companies can ask for reviews via automatic invitations. Labeled Verified, they're about genuine experiences.
We fight fake reviews
We use automated software and a dedicated team to detect and remove fake reviews. We take action against anyone who tries to manipulate reviews on our platform.
We show the latest reviews
Reviews are displayed chronologically with the newest first, ensuring you always see the most recent customer experiences.
We encourage constructive feedback
We believe in honest, constructive feedback that helps both consumers make informed decisions and businesses improve their services.
We verify reviewers
We use various verification methods to ensure reviews come from real people with genuine experiences, not bots or fake accounts.
We advocate against bias
We work to ensure our platform remains neutral and unbiased, giving equal opportunity for all genuine reviews to be seen and heard.