James was extremely thorough.
His report clearly categorised items from 1 (no action) to 3 (short term action recommended), estimating likely costs in each case.
He was friendly and professional throughout, including a debriefing Teams meeting to discuss/clarify the report.
I won't hesitate to use Charlecote Estates again.
I instructed James at Charlecote, and the service he provided was outstanding. The task was completed promptly, and the report delivered was exceptionally thorough. The level 2 report played a crucial role in facilitating my property purchase, highlighting various important elements. I highly recommend James and the entire Charlecote team over other surveyors.
In the end it was the level of detail and possible consequences of the issues found. It cost me Β£1275 for the survey but saved me at least 10 times in fixing the issues.
From the outset James was polite, explained what he would do and gave me a timescale. In reality it was much shorter than indicated. Great value for money.
Charlecote Estates responded very promptly and professionally to my request for a survey to be performed.
The work was done as planned and I received an oral report on the day of the survey followed two days later by a comprehensive written report.
I would readily recommend them to anyone.
James was incredibly thorough and spent time running me through the report. He also produced the report in an incredibly short turnaround time. Highly recommended.
Excellent experience and a very thorough report. James really made time to answer our abundance of questions and guided us through every step of his analysis. I would highly recommend Charlecote Estates.
I received a quick and professional service. My survey report was explained in detail during a phone call. I believe that I received honest and valuable information regarding the property. I would definitely recommend Charlecote Estates and will use them in the future.
With current Covid19 obstacles in place Charlecote Estates were very considerate and professional whilst undertaking house survey. Communication throughout process of booking survey, undertaking and reporting survey were exceptional. Would not hesitate to contact for future work.
A very personal service .James acted fully on my requests and gave feedback from survey by phone straight after inspection with report following the same day. Thoroughly
recommend his professionalism and efficient service
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