Review summary

CEL Solicitors is exceptionally well-rated by customers. Customers particularly appreciate professional and service, though some mention concerns about communication.

Based on reviews, created with AI

See what reviewers are saying

SH
Very experienced and understood my…

Very experienced and understood my needs and was extremely helpful at advising.

IA
CEL Solicitors were very helpful and…

CEL Solicitors were very helpful and informative. Mark Twist explained the details of my claim and was very knowledgeable and professional. Which enabled me to understand the full process and make a informed decision.

Was scammed to which I feel very…

Was scammed to which I feel very ashamed. Went thru what happened. Statement taken. Excellent listener, very patient and understanding. And also explained succinctly the process and next steps. Thanks Beverly

MB
Beverley was very compassionate

Beverley was very compassionate, understanding and helpful. I felt truly at ease discussing my problem with her.

Company details

Information provided by various external sources

No description available yet.

Contact info

All reviews

1,000 total • Write a review

Showing 911 - 920 of 996 reviews
HM

H M

US

5 out of 5 stars

Great customer service...Attention to detail... Very Professional.

Great customer service, and CEL pays attention to detail, questioning and covering any and every issue possible, in regard to any form of disrepair in the home. They are very meticulous and professional, and show real and actual concern for tenants, stuck in limbo, with housing disrepair issues, with unbothered landlords. Thank you, Beverly, for the phone calls, emails, and explaining fully and professionally, on how the process would be carried out. It is very much appreciated, and it brings some peace of mind, especially when dealing with housing associations that deem their tenants as "irrelevant"... Until you owe them some rent money!

Date of experience: March 3, 2025

HK
5 out of 5 stars

Great Interaction

Positive, transparent and helpful.

Date of experience: March 3, 2025

AM
5 out of 5 stars

Excellent customer service

Beverly gave a good listening ears to my claim and concerns and seems to understand my plight and worries perfectly. My case file was created promptly and transfered to the right specialist.

Date of experience: March 3, 2025

F
5 out of 5 stars

Paul (Carson) was very helpful and…

Paul (Carson) was very helpful and professional in talking me through how my case would be handled moving forward. Thank you.

Date of experience: March 3, 2025

J
5 out of 5 stars

Very good start of claim process

Am just on the very early stage of a fraud claim. So far I have been very impressed with the service I received from Jack. He listened very attentively to me. Even when the line accidentally cut off while speaking with Jack, he called me back quickly. I hope the good service will continue till the end of my claim process and I will be leaving another feedback

Date of experience: March 2, 2025

A

AM

US

5 out of 5 stars

Customer Service Experience

I was initially contacted by an Advisor (Beverly). She was very professional in handling my casefile taking into consideration my experience with the Third Party and my state of mind. It made me feel very relaxed with the knowledge that CEL Solicitors would do their best to resolve my concerns.

Date of experience: March 2, 2025

MS
3 out of 5 stars

No Win No Fee Not true.

Not satisfied with the outcomes of the decision. Accept with regrets. CEL dealing with no win no fee basis. I have got 50/50 result, but CEL charges his dues like won the case. Of course it's not a winning position in my case.

Date of experience: March 1, 2025

cA
5 out of 5 stars

I’ve started my fraud claim in January…

I’ve started my fraud claim in January and after sometime they were able to recover amount . Their team was professional, kept me updated with every detail. Really liked it .

Date of experience: March 1, 2025

Bo
5 out of 5 stars

Happy to say number 1 solicitor here in…

Happy to say number 1 solicitor here in uk 100% they recover your money lost ! I recommend to all !

Date of experience: February 28, 2025

SM
5 out of 5 stars

Its a very valuable and worth solicitors best in the country 🙂👍🏻

Its best in the town, I would recommend everyone.. Give it a go without second thought ❤️

Date of experience: February 28, 2025

Previous1•••919293•••100Next page

The CrowdTrust Experience

We're open to all
Anyone can write a CrowdTrust review. People who write reviews have ownership to edit or delete them at any time, and they'll be displayed as long as an account is active.
We champion verified reviews
Companies can ask for reviews via automatic invitations. Labeled Verified, they're about genuine experiences.
We fight fake reviews
We use automated software and a dedicated team to detect and remove fake reviews. We take action against anyone who tries to manipulate reviews on our platform.
We show the latest reviews
Reviews are displayed chronologically with the newest first, ensuring you always see the most recent customer experiences.
We encourage constructive feedback
We believe in honest, constructive feedback that helps both consumers make informed decisions and businesses improve their services.
We verify reviewers
We use various verification methods to ensure reviews come from real people with genuine experiences, not bots or fake accounts.
We advocate against bias
We work to ensure our platform remains neutral and unbiased, giving equal opportunity for all genuine reviews to be seen and heard.