Having now cruised with Celebrity several times on different ships, I feel I can give an overall opinion:
On the plus side; the staff, generally, put in a lot of effort to be polite and helpful. The ships are well presented and clean (although have encountered ants on all of them). The food is exceptionally, with an astonishing variety . Sometimes it borders on Michelin Star territory!
On the negative; this is an American line and their objective is to extract as much money from you as humanly possible. So expect 20% gratuity(!) at every opportunity. Everything is charged, nothing is a gift, you are there to be milked of your money,on an industrial scale.
Depending on which package you have purchased, you have access to a range of beverages but this is not free-range, they will police what you consume and the bar staff can be quite stingy in providing service.
Be aware this is not high end cruising, while not entry level, it is very much an everyman experience, so do not expect blue ribbon service. It is more "sort yourself out" rather than "concierge"!
The guests are predominantly US, so it is heavily geared to them. If you are in the far East; Australians making up the rest.
The entertainment is a mixed bag, so it's try it and see; you might be pleasantly surprised or seriously underwhelmed! What is very annoying, is the dreadful music that is loudly played across the decks when guests are relaxing on the sun beds (if you can get one). Please switch it off, or at least turn the volume down. The inevitably "Spring Bteak style Yankee pool parties seem to like it but they are so well lubricated, they would never notice....
Overall, I would recommend the company and I will continue to use but they have many issues that need fixing, if the accountants will let them spend the money on the right areas. There are plenty of better lines, so spend your hard earned cash wisely!
