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HomeCar Registration Reviews
Car Registration logo

Car Registration Reviews

4.031 out of 5 stars
4.031 out of 5 stars
4.0
|Great|1,000 reviews

Last reviewed over a year ago

TrustScore

4.0
4.031 out of 5 stars
Great
5 out of 5 stars
629
4 out of 5 stars
115
3 out of 5 stars
68
2 out of 5 stars
34
1 out of 5 stars
154
1,000 reviews in total

Review summary

Car Registration receives a mixed response from consumers, with many praising the service for its speed and convenience. Reviewers appreciate the quick processing times and the ease of use, often highlighting how it saves them from long DMV lines. However, a significant number of customers express frustration over the additional fees, which can be substantial compared to the free services offered directly by the DMV. Many feel misled, believing they were using the official DMV site, only to discover the extra costs involved. Complaints about customer service and delivery issues also surface, with some users reporting that they never received their registration materials. Overall, while the service is recognized for its efficiency, the concerns regarding transparency and fees overshadow the positive aspects for many.

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Based on reviews, created with AI

See what reviewers are saying

Barbara Obata
Barbara ObataFeatured

Over a year ago

1 out of 5 stars

Scamming Seniors

Scam. Scam. Scam. Do your car registration renewal through the official California DMV website. Do not do it through this business site. It charges additional for something you do for free online You... See more

jverd
jverdFeatured

Over a year ago

3 out of 5 stars

Good Customer Service

Didn't realize this wasn't the actual CA DMV website until right after I finished paying. There was a about $60 in additional fees to the registration renewal. I contacted customer service and they ar... See more

Danny Robertson
Danny RobertsonFeatured

Over a year ago

1 out of 5 stars

This site is an absolute joke

This site is an absolute joke. My registration renewal was $289. These bastardos charged a service fee that totaled the cost to $359. Even though this is an official affiliate of the California DMV, i... See more

meredith juergens
meredith juergensFeatured

Over a year ago

1 out of 5 stars

I don't even know how this company got…

I don't even know how this company got my email. I naively responded thinking it was affiliated with the DMV. It is a scammy third party website. This should absolutely be illegal. If you have to get... See more

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Barbara Obata
Barbara Obata
1 reviews•New Reviewer
Featured
over 1 year ago
1 out of 5 stars

Scamming Seniors

Scam. Scam. Scam. Do your car registration renewal through the official California DMV website. Do not do it through this business site. It charges additional for something you do for free online Your government services end in '.gov'. Commercial services sell for a profit and end in '.com'. How does this happen? Large institutions can lose user account information. Then deceitful companies like carregistration.com collect your info and contact you and impersonate the original institution. My senior mother got emailed from this company. The instructions said to pay car registration plus additional fees. But she hasn't owned the car for 3 years.

Helpful?
jverd
jverd
1 reviews•New Reviewer
Featured
over 1 year ago
3 out of 5 stars

Good Customer Service

Didn't realize this wasn't the actual CA DMV website until right after I finished paying. There was a about $60 in additional fees to the registration renewal. I contacted customer service and they are refunding me with no questions asked. I will update once the refund is in my account if they refund in full or not.

Helpful?
Danny Robertson
Danny Robertson
1 reviews•New Reviewer
Featured
over 1 year ago
1 out of 5 stars

This site is an absolute joke

This site is an absolute joke. My registration renewal was $289. These bastardos charged a service fee that totaled the cost to $359. Even though this is an official affiliate of the California DMV, it was my mistake for not making sure that is was the legitimate DMV website. Still, this site is a borderline scam by replicating the appearance and legitimacy of the actual DMV website that closely. I immediately called their customer service line and demanded a refund, which they did give me. Essentially, their business model is making money off of people by tricking them into thinking it's the actual DMV. But, I guess it's a good lesson and reminder for us consumers to slow down, read the fine print, and make sure we don't put ourselves in these situations by rushing through things.

Helpful?
meredith juergens
meredith juergens
1 reviews•New Reviewer
Featured
about 2 years ago
1 out of 5 stars

I don't even know how this company got…

I don't even know how this company got my email. I naively responded thinking it was affiliated with the DMV. It is a scammy third party website. This should absolutely be illegal. If you have to get your car smogged the smog place has no ability to notify them and you can not get ahold of anyone in customer service. However, going through the DMV the smog place contacts them directly. There is no purpose to this company except to scam. Shame on legislatures and lack of consumer protection to not do their jobs and protect consumers from nefarious companies like this.

Helpful?
rafael garcia
rafael garcia
1 reviews•New Reviewer
about 2 years ago
1 out of 5 stars

Took my money and never sent me…

Took my money and never sent me anything in the mail. RED FLAG when cheapest shipping says "not guaranteed" and sure enough I did not receive anything

Helpful?
mai her
mai her
1 reviews•New Reviewer
over 2 years ago
1 out of 5 stars

Not the Actual DMV website

This website tricks you into believing it is the DMV because it shows up as the first choice when you type in 'DMV California'. No one needs or wants to get charged extra for something free. I have already called my credit card company and will be submitting a dispute. Need to call the place on Monday to tell them I got trick into believing they are the DMV.

Helpful?
Chin Lee
Chin Lee
1 reviews•New Reviewer
almost 3 years ago
1 out of 5 stars

Bordering on Scam

Like many previous reviews, why pay more for the same services DMV provides. Their website imitated to look like the official DMV website. I almost got duped too. I think regulators should look into this company.

Helpful?

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Ivan M
Ivan M
1 reviews•New Reviewer
almost 3 years ago
1 out of 5 stars

I paid for the extra fees to only find…

I paid for the extra fees to only find out they are not the DMV! I rather go there and pay! Then it says no guarantee delivery? What does that mean? How long is it suppose to take?! My dad paid for this! I can’t drive around with expired tags.

Helpful?
Scott Newton
Scott Newton
1 reviews•New Reviewer
almost 3 years ago
1 out of 5 stars

SCAMMERS

SCAMMERS! They scammed my wife into believing they were the DMV site. They charge an additional $60 for something you could do faster on the DMV site. Then there is nowhere on their site to enter the insurance info so you can't finish the renewal. Don't use this service!!

Helpful?
Bode
Bode
1 reviews•New Reviewer
about 3 years ago
1 out of 5 stars

Why is these motherfkkers getting my…

Why is these motherfkkers getting my vehicle info? This should be banned! Scammers

Helpful?
Human
Human
1 reviews•New Reviewer
about 3 years ago
1 out of 5 stars

Scammers

Scammers. Didn’t realize I was not paying on the DMV site. Went over to the DMV site to pay again less than 2 mins later. requested to cancel the order, they refused. $30 for service fees $20 for shipping costs. Extra $10 for kicks and giggles, huge scammers and I hope they go bankrupt. Most likely won’t happen since called the DMV and they are “business partners”.

Helpful?
skeeten
skeeten
1 reviews•New Reviewer
about 3 years ago
1 out of 5 stars

Ripoff site.

When I searched California DMV, I didn't notice it took me to carregistration.com and everything else looked like a legit CA DMV page. When I typed my license plate number, my car came right up. The service fee was $29.99, convenience fee $9.17 and shipping $16.50. Once I saw this I double checked where I was and went to where I thought I was in the first place and saved $55.66. Funny thing is if they weren't so greedy, they would probably make more money. There are a lot of scumbags out there, but it was almost my bad.

Helpful?
Manzano
Manzano
1 reviews•New Reviewer
about 3 years ago
1 out of 5 stars

Scammers

Clicked on the site because it was the first search result for my local DMV domain search. They wanted to charge $60 more than if I went to the actual DMV site, that's obviously when I realized that the DMV didn't get a new web design but these people are trying to scam people into thinking they are the DMV. Obviously I figured out it was a scam, others may not be aware that they're on a third party site and get ripped off.

Helpful?
Melanie Fox
Melanie Fox
1 reviews•New Reviewer
about 3 years ago
5 out of 5 stars

Excellent service

Idk what these negative reviews are about but people love to complain about anything and everything. The service was excellent. Yes, you pay additional fees BUT it saves you having to wait hours at the dmv. This was such a life saver. I ordered my registration on Friday and received it on Tuesday the following week. So quick and easy. I’ll be doing everything on here moving forward.

Helpful?
Aletta
Aletta
1 reviews•New Reviewer
over 3 years ago
3 out of 5 stars

Not what I expected

Not what I expected. This is a very quick and easy service, but the price and experience could be better, not a happy customer..... Track the fees

Helpful?
Lori Robinson
Lori Robinson
1 reviews•New Reviewer
almost 4 years ago
1 out of 5 stars

Worst customer service ever

Worst customer service ever. I needed to get this done ASAP and could not wait for an appt at DMV (6 weeks out). I sent in all the paperwork on April 20th and waited for them to reply. I received a response that my copies were blurry, so I resent. On May 20 one MONTH later, I asked why havent I heard back? I get a response that maybe their emails went into my spam/junk folder. Nope not there... Told them so. they said please re-send documents. Once again I sent them, it's been a week now and still have not heard back from them. Now that my tags are expired and I will have to pay a fee, I guess I will be making that DMV appt after all.

Helpful?
Willis Carter
Willis Carter
1 reviews•New Reviewer
about 4 years ago
1 out of 5 stars

Worst experience ever...

Worst experience ever...

Helpful?
Joanna Maynard
Joanna Maynard
1 reviews•New Reviewer
over 4 years ago
5 out of 5 stars

Top notch...

Top notch...

Helpful?
David
David
1 reviews•New Reviewer
over 4 years ago
1 out of 5 stars

Excessive Charges for service provided

I received email from carregistration.com. The cost of renewal through them is $67 while the cost to renew directly on the CA DMV site was $20.42 since I used my credit card. It would have been the $20 registration fee if I used a bank account. Carregistration.com's fees are excessive for the service that they provide.

Helpful?
Brian Lei
Brian Lei
1 reviews•New Reviewer
over 4 years ago
1 out of 5 stars

Scam

Scam, this is nearly impersonation of the DMV. This is a middle man service that reaches out to you with your vehicle information so they can hand your payment to the DMV for a fee.

Helpful?
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About Car Registration

Car Registration is a dedicated online platform that simplifies the vehicle registration process for users. The company provides comprehensive resources and tools to help consumers navigate the often complex requirements of registering their vehicles with local authorities. By offering step-by-step guidance, informative articles, and necessary forms, Car Registration aims to streamline the registration experience for its users. The primary customers of Car Registration include vehicle owners, dealerships, and individuals seeking guidance on the registration process for new or used cars. The platform is designed to cater to a wide audience, from first-time car buyers to experienced vehicle owners, ensuring that all relevant information is easily accessible. By focusing on user-friendly navigation and clear instructions, Car Registration helps its customers efficiently manage their vehicle registration needs, ultimately saving them time and effort.

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