Carolina Cabin Rentals

4.662873399715505 out of 5 stars
4.7
Excellent703 reviews

TrustScore

4.7
4.662873399715505 out of 5 stars
Excellent
5 out of 5 stars
619
4 out of 5 stars
25
3 out of 5 stars
9
2 out of 5 stars
6
1 out of 5 stars
44
703 reviews in total

Review summary

Carolina Cabin Rentals is exceptionally well-rated by customers. Customers particularly appreciate service and professional, though some mention concerns about customer service and communication.

Based on reviews, created with AI

Featured Reviews

4/4 slots
POPULAR
5 out of 5 stars
5/5

Carolina Cabin Rentals made our…

Carolina Cabin Rentals made our Christmas vacation wonderful. They are very informative and have excellent customer ser...Read more

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0
🔥 High engagement
POPULAR
1 out of 5 stars
1/5

No refund or reschedule Allowed, even if your brother had a stroke and you cannot come!

We are with a Church organization that decided to go back down for a second time to the Boone area and serve with Samari...Read more

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0
🔥 High engagement
POPULAR
1 out of 5 stars
1/5

Extremely poor customer service!

Extremely poor customer service!! We booked a cabin for my daughter's 16th birthday through Carolina Cabin Rentals. Afte...Read more

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0
🔥 High engagement
POPULAR
1 out of 5 stars
1/5

If I could give this a 0

If I could give this a 0, I would. After natural disaster, Hurricane Helene, traveled through the area, leaving destruct...Read more

0
0
🔥 High engagement

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Donna 
Donna 
1 reviews
almost 7 years ago
5 out of 5 stars

Our mountain getaway!

I've rented from you several times over the past few years or recommended you. You have beautiful cabins, very nice people to talk to. Looking forward to coming back this spring.

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James White
James White
1 reviews
about 7 years ago
5 out of 5 stars

It was great experience

It was great experience. We found everything as advertised. The cabin was awesome. We will definitely use Carolina Cabin Rentals for future vacations.

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Scott 
Scott 
1 reviews
about 7 years ago
5 out of 5 stars

We evacuated the coast during hurricane…

We evacuated the coast during hurricane Florence and chose to rent a cabin utilizing this company. This Carolina Cabin Rentals was amazing, the staff assisted us in making our reservations and provided great customer service. They honestly went above and beyond to ensure our stay was memorable without any issues. The cabins we stayed at were clean, well stocked and had phenomenal views. We did have a minor electrical issue with one outlet in the living room not working. They dispatched a maintenance tech who was able to correct the issue within minutes and had use backto normal. I would highly recommend Carolina Cabin Rentals and will definitely contact them again for all future vacations to the area. Thank you for a great trip that helped us minimize the stress of the weather on the coast. Looking forward to a future vacation.

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Martin Gaal
Martin Gaal
1 reviews
about 7 years ago
5 out of 5 stars

Always have a good experience with…

Always have a good experience with Carolina Cabin Rentals in the Boone area.

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Lynn Lye
Lynn Lye
1 reviews
about 7 years ago
5 out of 5 stars

Carolina Cabin Rentals provides great service

Carolina Cabin Rentals provides excellent and immediate customer service to their guests. We have rented from them for four years and consistently get superior service. They are a perfect blend of using appropriate technology and being hands on. The updates to allowing on site check help tremendously as opposed to having to go to their office and then to the cabin. We usually travel with young grandchildren who are ready to "get there".

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Connie Mundy
Connie Mundy
1 reviews
about 7 years ago
5 out of 5 stars

Carolina Cabin Rentals has the best…

Carolina Cabin Rentals has the best customer service of any rental company I have ever worked with. They took care of some minor issues immediately and made sure we were happy. I plan to continue to use their services!

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Ziva Allen
Ziva Allen
1 reviews
about 7 years ago
5 out of 5 stars

*Disclaimer alert* We own this…

*Disclaimer alert* We own this property. However, prior to owning this property we had rented a vacation rental through Carolina Cabin Rentals and because our experience as customers renting through them was such an excellent experience handled with impeccable professionalism, we decided it was their company we wanted to list our property through. They stay on top of every detail and make sure everything is taken care of properly for vacationers!

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about 7 years ago
4 out of 5 stars

Had a great time

Had a great time

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about 7 years ago
5 out of 5 stars

I loved our Cabin

I loved our Cabin. It was the best ever! Clean, and had everything you could need and more! Great views, and creek behind it with a gorgeous sound

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Gail Wilson
Gail Wilson
1 reviews
about 7 years ago
5 out of 5 stars

Great place to rent a cabin or condo in the mountains

Such a great place to rent a cabin or condo to stay in the mountains. So many great choices, wonderful pictures so you know exactly what to expect. Every time we have stayed the rentals are spotless and clean. We usually rent a place 2 or 3 times a year so we get to enjoy all the different seasons in the NC mountains.

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Kathy Nealey
Kathy Nealey
1 reviews
about 7 years ago
5 out of 5 stars

Beautiful home

Beautiful home. Nice furnishings. My family and I would gladly stay here again!

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Erin Hardy
Erin Hardy
1 reviews
about 7 years ago
5 out of 5 stars

Excellent rental

Excellent rental. Love the location. Clean, updated. Lovely home.

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about 7 years ago
5 out of 5 stars

Very clean always ready when its…

Very clean always ready when its suppose to be

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about 7 years ago
5 out of 5 stars

We stay in a five bedroom cabin near…

We stay in a five bedroom cabin near Banner elk called elk Laurel. The house is beautiful and it fits our entire family. The view is wonderful and it is perfectly located to many of the small towns and entertainment. As for the staff of Carolina Cabins Renatls. helpful and willing to do almost anything to make sure your vacation is perfect. We already have it reserved for next years trip in February. We stay there every year now.

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James Pierce
James Pierce
1 reviews
about 7 years ago
5 out of 5 stars

Great experience

This is a great company to rent a cottage from. The entire experience was easy from beginning to end. The cottage was just like it was pictured and described. Since it was fairly new, there were improvements that made it much better. All in all, I was very pleased with my rental.

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John N
John N
1 reviews
about 7 years ago
5 out of 5 stars

Great Selection of Top Quality Properties.

Have rented multiple times. First class properties with equally great service and support.

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about 7 years ago
5 out of 5 stars

Great company to use they are easy to…

Great company to use they are easy to deal with and have great customer service.

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about 7 years ago
4 out of 5 stars

Had an issue with some kind of "bugs"…

Had an issue with some kind of "bugs" (NOT bedbugs!) at our first location. THe problem was checked out and we were moved to an even better location !! They were very understanding, courteous, and efficient! We appreciated it! Would definitely rent from them again!

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about 7 years ago
5 out of 5 stars

Carolina Cabin Rentals is a great…

Carolina Cabin Rentals is a great experience. Quick and easy. Always convenient. The staff is very helpful when you have questions or need help of any kind. The website is fantastic. Love the convenience of booking on line and going right to the property for checking in and check out. Always a great experience!

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about 7 years ago
5 out of 5 stars

Can’t wait to go back

Easy to work with. Great advice on picking property that was right for us. House was as advertised.

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