Carolina Cabin Rentals

4.662873399715505 out of 5 stars
4.7
Excellent703 reviews

TrustScore

4.7
4.662873399715505 out of 5 stars
Excellent
5 out of 5 stars
619
4 out of 5 stars
25
3 out of 5 stars
9
2 out of 5 stars
6
1 out of 5 stars
44
703 reviews in total

Review summary

Carolina Cabin Rentals is exceptionally well-rated by customers. Customers particularly appreciate service and professional, though some mention concerns about customer service and communication.

Based on reviews, created with AI

Featured Reviews

4/4 slots
POPULAR
5 out of 5 stars
5/5

Carolina Cabin Rentals made our…

Carolina Cabin Rentals made our Christmas vacation wonderful. They are very informative and have excellent customer ser...Read more

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0
🔥 High engagement
POPULAR
1 out of 5 stars
1/5

No refund or reschedule Allowed, even if your brother had a stroke and you cannot come!

We are with a Church organization that decided to go back down for a second time to the Boone area and serve with Samari...Read more

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0
🔥 High engagement
POPULAR
1 out of 5 stars
1/5

Extremely poor customer service!

Extremely poor customer service!! We booked a cabin for my daughter's 16th birthday through Carolina Cabin Rentals. Afte...Read more

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0
🔥 High engagement
POPULAR
1 out of 5 stars
1/5

If I could give this a 0

If I could give this a 0, I would. After natural disaster, Hurricane Helene, traveled through the area, leaving destruct...Read more

0
0
🔥 High engagement

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Ronald O'Rear
Ronald O'Rear
1 reviews
about 5 years ago
5 out of 5 stars

Great location with a lovely house and…

Great location with a lovely house and amenities. Enjoyed the fire pit, access to the Swimming pools, the hot tub, the fishing ponds, and the quiet neighborhood. We would rent this property again.

Helpful?
about 5 years ago
5 out of 5 stars

I love staying there.

I love staying there.

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about 5 years ago
5 out of 5 stars

Very clean condo with a magnificent…

Very clean condo with a magnificent view of the mountains from the balcony.

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Steve & Lisa
Steve & Lisa
1 reviews
about 5 years ago
5 out of 5 stars

HOLY COW!

We stayed in the 'Holy Cow' unit which is a condo in the Yonahlosee Raquet Club. The unit was very nice, clean, updated, with very comfortable beds, well stocked kitchen, washer/dryer, screened in deck in the woods with gas grill that was easy to use and worked well to cook steaks. Carolina Cabin Rentals was responsive to the few issues we encountered. We would stay in this unit again and we would rent from CCR as well. Excellent experience.

Helpful?
about 5 years ago
5 out of 5 stars

All employees I spoke with were very…

All employees I spoke with were very helpful and answered phone quickly

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about 5 years ago
1 out of 5 stars

Horrible experience with this company

Horrible experience with this company. We booked a cabin house on Airbnb and paid our deposit. 2 weeks after paying and booking I received a call from a woman from this company. She started our conversation by asking me many questions and interrogating me and trying to figure out what rules we would be breaking once we got there. After finding out that we would not be breaking any rules, she revealed the real reason that she was calling. The company had double booked the cabin we had rented. It was clear then that the woman was trying to find a reason to make us cancel our reservation so we Would not get a full refund and they would still make money off of our group. This was clear when she insinuated we would be breaking rules when we got there So we would cancel. After telling us they had double booked, she still attempted to make money off of us by telling us that we needed to go in and cancel the cabin. She told us this knowing that if we cancelled for their mistake, they would still be able to make money. When realizing that we were not stupid and Would not cancel it ourselves, she told us she would figure something out and call us back. An hour later we received a cancellation email and no further communication from this company. It is incredibly unprofessional to run a business this way and to not take accountability for the mistakes you make. It is also very unprofessional to list the house on two websites and not take the house off of the other website when it was booked and paid for. This company will never be getting my money again and I hope in the future they are able to run their business in a more professional manner.

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Amelia Garner
Amelia Garner
1 reviews
about 5 years ago
5 out of 5 stars

Cabin was awesome

Cabin was awesome, and ladies in the office were so kind and professional!! I will continue to use this rental company again when vacationing in the Boone/Blowing Rock area, and would recommend them highly to anyone else planning on going in that direction!!

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Ray
Ray
1 reviews
about 5 years ago
5 out of 5 stars

Had a great trip

Had a great trip. Cabin was prefect and super clean. Carolina cabin rentals was great!

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Tracey Burns
Tracey Burns
1 reviews
about 5 years ago
5 out of 5 stars

Wonderful cabin and wonderful staff to…

Wonderful cabin and wonderful staff to work with. Will definitely be going back again.

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Wendi Nixon
Wendi Nixon
1 reviews
about 5 years ago
5 out of 5 stars

Fabulous time in Boone!

We had a great time in Boone at a beautiful cabin. The rental process was easy and staff was available for questions, calling back promptly. I would definitely recommend Carolina Cabin Rentals and plan to call on them again.

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Jenny
Jenny
1 reviews
about 5 years ago
5 out of 5 stars

Loved it

Loved it. And we will be back

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about 5 years ago
5 out of 5 stars

Enjoyed a lot

Enjoyed a lot

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about 5 years ago
4 out of 5 stars

I already sent in my review last week…

I already sent in my review last week sometime

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Lisa Springle
Lisa Springle
1 reviews
about 5 years ago
5 out of 5 stars

Great company to rent from!

Great company to rent from! I have super high standards about rental companies, especially in these times. Carolina Cabin Rentals was great at communicating with me about my rental. And, at the last minute, we asked for firewood for our cabin's fire pit, and they made sure someone brought tons of it by right away. So awesome!

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customer
customer
1 reviews
about 5 years ago
5 out of 5 stars

Beautiful cabin with beautiful and…

Beautiful cabin with beautiful and relaxing views! It was so comfortable and we truly enjoyed our stay! The hot tub wasn’t working when we were there but they made every effort to fix it while we were there. Even without it, my family if 6, plus my parents had a great time playing pool and checkers and enjoying quality time together.

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K. Family
K. Family
1 reviews
about 5 years ago
5 out of 5 stars

Great family vacation in a very nice…

Great family vacation in a very nice mountain cabin! The cabin was exactly as described and in great shape. My family had a great time playing foosball and exploring the creek. Honestly, the creek was the highlight and why we chose this cabin. It was perfect for my 4 year old granddaughter. We played in shallow pools and climbed mini-waterfalls! Very nice deck and hot tub for relaxing in cool mountain evenings. We'll be back!

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Tara D
Tara D
1 reviews
about 5 years ago
5 out of 5 stars

Summer 292”

This was all that I expected and more!!! It was throughly clean (I inspected)and was beyond spacious. My family and I enjoyed our stay and would love to return again in the future.

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Monica Brakha
Monica Brakha
1 reviews
about 5 years ago
1 out of 5 stars

we rented this house for our summer…

we rented this house for our summer vacations, we had several problems, and it was a terrible service, they didn't send us anyone to fix it, and they said it was fine for them, we have a photo of everything .. very bad service I don't recommend this house at all

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Alex B
Alex B
1 reviews
about 5 years ago
1 out of 5 stars

WORST RENTAL EVER IN MY LIFE

WORST RENTAL EVER IN MY LIFE. NO CUSTOMER SERVICE AT ALL. FOR THEM AN AC THAT COOL AT 80F IS WORKING WELL IF OUTSIDE IS 90F. AND THEY ONLY MAKE EXCUSE WHEN YOU CALL FOR HELP. Alex B.

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over 5 years ago
5 out of 5 stars

Carolina Cabin Rentals gets a big thumbs up

We thoroughly enjoyed our trip to Banner Elk. A big part of the reason for that was how easily we were able to make our reservations. While we were there we had a couple questions about our cabin and the staff at Carolina Cabin Rentals always answered the phone. Very polite and helpful. Our family definitely recommends Carolina Cabin Rentals.

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