Car Mats UK Reviews

Cannot understand the bad reviews....my mats for my Mercedes Benz Sprinter were superb quality at an incredible price. Customer Service has been excellent with timely email responses to my queries. Thoroughly recommend, you won't be dissapointed. I have to question if the bad reviews are genuine ????

Amazing quality!

Mats seem fine but what’s the point of paying extra to get fast delivery before you go on holiday when they are not in stock so not even sent for two weeks? I ordered 4 mats for the inside that seem ok. The boot protector is ok but the boot profile curves out and the mat has been cut to curve in. It would fail quality check at Rolls Royce but luckily I only have a nice Passat estate.

If I could have left no stars I would have! Ordered my mats nearly 2 weeks ago and paid for express shipping and guess what I’m still waiting for them to be delivered. Was told they would be delivered 5 days ago and no sign of them, called and told they would be the next day and still no sign of them. Called again today 5 days later to be told I’ll find out what’s happening and call you back and no call back. Tried calling them back and now can’t get through! Have never once received any emails on the tracking I’ve been the one chasing them up with calls and emails. Terrible service and I certainly will not be using them again! Now to worry on how the mats will be once they arrive after reading some of the reviews on here!

I NEVER COMPLAIN but on this occasion i feel the need to advise others I would prefer to rate this company as NO stars because I ve tried to communicate with them because the car mats are really badly made and I m going to throw them in the bin because every mat is badly made just STAY AWAY because I have to PAY to send them back for a refund RUBBISH product DON’T USE THIS COMPANY

The wrong mats have been sent (right colour, wrong size and fit for the car we requested them for) This company now refuse to refund/collect these mats saying it’s because they’re “bespoke”. They are bespoke, but they aren’t what I ordered… AVOID AT ALL COSTS. terrible customer service who won’t correct an error they’ve made. Complaint is ongoing

Product is ok. Delivery took ages to arrive

Bought a car cover from them. Meant for an E class Mercedes convertible. It would be huge on an estate car. They want me too pay to send it back. They should send a replacement & pick this one up. They are not interested. These covers are meant to be hand made. Bought better ones from E Bay for less than half the price.

Prompt service fit very well

Excellent service and an excellent product.

Car rubber mats are just what I was expecting, delivery was on time and the admin was really spot on.

This is my second purchase. I was so delighted with the first. I bought them for a family member who is a mechanic and opted for the rubber boot mat, its ideal for mucky tools etc as it can be easily washed. Again I experienced great service and quality from this company. I would highly recommend.

Ordered a full set of Deluxe Car Mats and was disappointed. The fit isn’t great, very annoying considering they’re tailored to the car. Rear mats are smaller than original so leave some carpet open to dirt. Front passenger was the same. Driver side was too long, and so doesn’t fit properly either. A couple had long threads left (30cm) dangling from where the edging had been sewn on. Came with 2 fixings for them all, I needed 8. Material also feels substandard, I ordered 2500gsm carpet, expecting it to feel plush and soft, and it does not. Probably 4mm thick, just feels cheap. Won’t be using again.

ordered rubber mates for my Kuga great looking product. needed a couple of days to get rid of that new rubber smell

My mats don’t fit. - Front Passenger mat doesn’t fit - Driver may just about fits - Rear mats fit - Boot mat doesn’t fit (not even close) I’ve emailed the customer service team but has zero reply. The quality of the actual mats are good but sadly mine don’t fit and it doesn’t look like anyone cares.

Great product. Brilliant service

Poor customer service and poor quality products.

Excellent product and service

Very Happy ! Ordered mats for my Fiesta mk8, arrived today. Very happy with the quality and speedy delivery for the type of product. Overall very happy with the mats and the experience.