Fantastic company.
Excellent products and their customer service is second to none.
Couldn't have been more helpful.
Will definitely be recommending them to anyone who will listen.
Great quality, great customer service, very quick from day of order to delivery, good value for money, my car mats fitted perfectly. would highly recommend
Stephen de silva .
Quality was very good. Just a shame the fitment was completely off. Mounting point was a single catch in the middle despite car mats saying it is based on OEM (OEM has two mount points for the mats, it was also way too wide for the footwell).
We ordered mats for our Nissan Qashqai. Easy ordering process. Speedy delivery. We are really pleased with these, well made, good quality, perfect fit and competitively priced
We wouldn't hesitate to recommend
Carpet quality is ok, but it absolutely does not fit my Vito well. The middle part is slightly higher than the foot wells, this has not been taken into account in the design. This means the foot wells both rise up to the middle making the carpet not sit where it should.
Very disappointing. I bought a cheap eBay one before this and had the same issue - thought buying From a reputable company would solve this but it hasn’t.
Delivery was super fast and arrived ahead of the date stated. The mat for my Ducato motorhome is excellent quality with a luxurious feel. Would I recommend the company to others…….Answer Yes.
Ordered two Front car seat covers for are Audi Q2 as the wife’s in and out of the car all day just to protect the drivers seat fantastic quality covers easy to fit and look great and quick delivery.
Very good product. Didn't fit the front footwells exactly. A bit ruffled at the sides but still looks amazing and really makes a difference to the interior when the doors are open.
Based on analysis of 163 reviews rated 1-2 stars for Car Mats UK
Customer service53 mentions
“Only customer service is via email and it’s takes days to get a response, I imagine this is due to the amount of peop...”
Refund48 mentions
“I have asked that if it’s not received by today I would like a refund”
Quality41 mentions
“Took some time to arrive but as they are tailored to suit this was understandable”
Delivery35 mentions
“They have sent an email today saying it has been dispatched and given me a tracking number, however they have just ar...”
Payment issues30 mentions
“took payment, no goods have arrived a month later”
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Car Mats UK specializes in the manufacture and sale of custom car mats, seat covers, and boot liners tailored to fit a wide range of vehicle makes and models. The company focuses on providing high-quality, UK-manufactured car accessories that are designed using advanced CAD technology, ensuring a precise fit for each customer's vehicle. Their product offerings include carpet and rubber car mats available in various materials and colors to complement individual car interiors.
Targeting vehicle owners across the UK, Car Mats UK aims to meet the specific needs of customers seeking durable and stylish automotive accessories. Each product is made to order, with a commitment to dispatching orders within 3-5 working days. With a strong emphasis on craftsmanship and customer satisfaction, the company has garnered positive reviews from thousands of customers, reflecting the quality and reliability of their products.
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Review summary
Car Mats UK receives a mix of reviews, with many customers praising the quality and fit of their mats, often highlighting the excellent customer service. Reviewers express satisfaction with the quick delivery times and the overall value for money, noting that their mats fit perfectly and provide great protection. However, a significant number of complaints arise regarding order fulfillment and customer service issues. Many consumers report never receiving their products, receiving incorrect items, or facing unresponsive communication from the company. Some customers mention delays that extend well beyond the promised dispatch times, leading to frustration. While the quality of the products is generally well-regarded, the inconsistency in service and fulfillment raises concerns.
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