10 months ago
Fantastic company. Excellent products and their customer service is second to none. Couldn't have been more helpful. Will definitely be recommending them to anyone who will listen.
10 months ago
I ordered a boot mat for my MGS5 last week and it arrived today. It looks good and fits perfectly. Would recommend.
10 months ago
Considering I never got the mats and my tracking number was fake all I can say is they took my money.
11 months ago
Great quality, great customer service, very quick from day of order to delivery, good value for money, my car mats fitted perfectly. would highly recommend Stephen de silva .
I had to chase them about delivery, once advised when it was expected I gave them our new address as we were moving, I was assured that it wasn’t a problem, and would get a call when it was on its way, sadly I didn’t. Their courier delivered our order to our old address some 250 miles away, and we arranged with a neighbour to get it shipped on, not impressed.
Generally good quality but the driver's side mat in my Hilux is rather skimpy.
Ordered a set of Car mats for my BMW and they arrived promptly and look fantastic. Great quality - wouldn't hesitate to order from them again. Thank you 😊
Very thin mat's
Mats fit well and prompt delivery. All good.
EXACTLY AS PROMISED A GOOD COMPANY
excellent service fantastic mat's highly recommended nothing more to say perfect 👌 2
Fit lovely and easy process
Mats are good, fit well, but the delivery process was confusing as the company, FDL subcontracted the delivery to DHL, via Nemcast International ltd a customs agent. It appeared i was getting two deliveries, one from Premier Products and one from Nemcast. This was not premiers problem but their courier FDL.
Excellent service and good quality products.
It was quite easy to order car mats for my 2017 Touran. They were delivered within three days. The mats fitted very well and seem well made. Only time will how tell how durable they are.
Excellent quality mats ,highly recommended
Excellent class of car carpet, easy perfect fit. Delivered quickly and before actual date. Well chuffed. Thank you.
Brilliant great service
Paid for £7.50 next day delivery but took a week to arrive. Requested delivery refund, not had a response.
Good quality quick service look nice.
Mat did not fit on driver side. Its not clicking on properly and makes bump if forced to click. I have sent email for defect but have not received any reply yet.
Perfect fit and as expected.
Excellent they cover the carpet completely, so happy with the quality
The rubbers mats were scuffed a bit
Based on analysis of 163 reviews rated 1-2 stars for Car Mats UK
“Only customer service is via email and it’s takes days to get a response, I imagine this is due to the amount of peop...”
“I have asked that if it’s not received by today I would like a refund”
“Took some time to arrive but as they are tailored to suit this was understandable”
“They have sent an email today saying it has been dispatched and given me a tracking number, however they have just ar...”
“took payment, no goods have arrived a month later”
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Car Mats UK specializes in the manufacture and sale of custom car mats, seat covers, and boot liners tailored to fit a wide range of vehicle makes and models. The company focuses on providing high-quality, UK-manufactured car accessories that are designed using advanced CAD technology, ensuring a precise fit for each customer's vehicle. Their product offerings include carpet and rubber car mats available in various materials and colors to complement individual car interiors. Targeting vehicle owners across the UK, Car Mats UK aims to meet the specific needs of customers seeking durable and stylish automotive accessories. Each product is made to order, with a commitment to dispatching orders within 3-5 working days. With a strong emphasis on craftsmanship and customer satisfaction, the company has garnered positive reviews from thousands of customers, reflecting the quality and reliability of their products.
Car Mats UK receives a mix of reviews, with many customers praising the quality and fit of their mats, often highlighting the excellent customer service. Reviewers express satisfaction with the quick delivery times and the overall value for money, noting that their mats fit perfectly and provide great protection. However, a significant number of complaints arise regarding order fulfillment and customer service issues. Many consumers report never receiving their products, receiving incorrect items, or facing unresponsive communication from the company. Some customers mention delays that extend well beyond the promised dispatch times, leading to frustration. While the quality of the products is generally well-regarded, the inconsistency in service and fulfillment raises concerns.
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