I bought 3 parts but only 2 parts were…
I bought 3 parts but only 2 parts were delivered. I’m asking for refund I have emailed them 5 times but no reply.
2.8
Average
74 reviews
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Review summary
Car Parts has room for improvement based on customer feedback. Customers particularly appreciate service and quality, though some mention concerns about customer service and expensive.
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Based on reviews, created with AISee what reviewers are saying
Trustwortha company
As regards my order and delivery I can't complain. Everything worked out fine. Item (a wire connection for headlight of my VW Touareg) was original and worked perfectly. Delivery arrived even one day earlier than announced, although over easter holidays. Price was fair. Only delivery costs together with customs charges which where not mentioned before increased the total amount considerably. Therefore one star less. But nevertheless recommendable and trustworthy.
Please note they are based in Germany…
Please note they are based in Germany not in Ireland. This creates a lot of problems.
Was not expecting a good outcome after…
Was not expecting a good outcome after I read these reviews. I paid a ridiculous shipping price and it took a week to arrive,but my order was perfect. Not giving 5 stars because when you pay that much for shipping, you should get it sooner.
Company details
Information provided by various external sources
No description available yet.
Contact info
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Website
car-parts.ie
All reviews
74 total • Write a review
Showing 51 - 60 of 70 reviews
WC
Best avoiding this vendor unless you definitely know that the parts will fit.
Wouldn't take return of unopened car parts because it was a few days after 30 day returns. The parts were unopened because their system said they'd fit but they were completely wrong for the car. Obvious they weren't going to fit even without opening the packaging. Their response... 'tough'... and they've no plans to update their system with accurate information. So don't trust their recommended parts system, don't expect returns if the parts don't fit. Best avoiding this vendor unless you definitely know that the parts will fit.
Date of experience: October 29, 2019
KY
several times used this shop
several times used this shop. was always pleased
Date of experience: May 14, 2019
CM
I am looking into some good buy items…
I am looking into some good buy items for my toy and this store almost has these. Thanks for your products!
Date of experience: April 2, 2019
gk
greg k
US
Ordered drivers side mirror cover for…
Ordered drivers side mirror cover for nissan quashqai ..everything went smoothly and quick but when i recieved it it was passenger side ...doesnt say on invoice which side was ordered/delivered ..so overall it was ok but ordering online can cause this mistake but should be made clearer for what was ordered
Date of experience: March 27, 2019
gs
Ordered 2 items only 1 delivered .
Ordered 2 items only 1 delivered . After numerous emails and promise of dispatch 5 weeks later nothing has arrived . Impossible to get through to on phone and customer service on email is extremely poor . They are unable to inform me when a 5l bottle of engine oil will be dispatched nor have they offered a refund . Needless to say they will not be getting my business again.
Date of experience: March 20, 2019
V
Val
US
No refund on return
Purchased a breather valve for my audi, unfortunately, it didn’t fit my car. Asked for the refund on return, received a reply saying that they can’t process me a refund, because the part has already been fitted and used, even though it hasn’t... Car didn’t even start after trying to fit it in. If you’ll order from this company make sure that you’re ordering the right part, because you will never receive a refund and will be stuck with useless part.
Date of experience: February 25, 2019
TF
Great first time experience
Great first time experience. Item half price, and free postage, whats not to like. Will use again.
Date of experience: February 20, 2019
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