Cameron Estate Agents is exceptionally well-rated by customers. Customers particularly appreciate professional and service, though some mention concerns about customer service and communication.
This is the first time that we have used Cameron Estate Agents and, compared with his competitors, Ketan Tailor's presentation of his business and himself was entirely professional. He is a natural communicator with a warm sense of humour and if early results are anything to go by, the indications are that we chose well.
The agents were very quick, helpful and responsive to both questions and with the application process. The process was very smooth and easy with their guidance. Would definitely recommend.
The experience with Cameron Estate agents has been great. Ketan has helped us find the perfect flat. As first-time renters, we have had a lot of questions, and Ketan is always quick to respond and happy to help. Thank you!
I’ve just moved into my second property with Cameron Estate Agents with the help of Ketan, and once again, the experience has been excellent from start to finish. The team is professional, responsive, and genuinely helpful — just as they were with my first rental. Communication was clear throughout the process, and they made sure everything was ready for a smooth handover. It’s great to work with letting agents who are consistent and reliable. Highly recommended for anyone looking for hassle-free renting! Thank you Ketan for all your help once again.
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I came across Cameron when I first moved to UK. They set such a high benchmark that now all other agents since them have failed to meet the standards and expectations set by Cameron. I will just give a few examples of how amazingly efficient they are. When u move in ur sent the check in reports promptly with the meter readings and condition of the property. The property itself has a manual in a leather folder which gives all the instructions u need, from parking permits to warranties/manuals for the appliances and a copy of the contract etc etc…so so convenient! If we were ever unsure of something all we needed to do was pull out the manual! They have a fantastic maintenance issue reporting system. You are able to specify if the workers can access property without u or with u! They follow instructions to a T! The maintenance team they have are professional and very pleasant! They communicate very efficiently and promptly! The lettings team was amazing from get go! I cannot rave on about this agency enough! Their properties are immaculate! Whenever u ring Cameron there’s always someone to answer the phone! They leave no room for doubt. Easily the best agent u would come across in whole of Uk and believe me I’ve dealt with and spoken to many in my hunt for apartments and I’m always left comparing them to Cameron and wishing I was living in west London so I can just stay with Cameron! Ketan and Gabi at their West Drayton office were amazing!!
Date of experience: May 21, 2024
US
I been a landlord for the last 50 years, with properties in London and have dealt with various estate agent, Mr. Ketan and all his team without exception are’ cream del cream’ Highly professionals, efficient and extremely helpful. I wish them all the best and grateful for all their help when I needed it
Date of experience: May 21, 2024
the best experience I have ever had so far while dealing with agents, reliability,good communication and easy accessibility
Date of experience: May 17, 2024
US
Cameron Estate Agents have fully managed two of my properties in London since 2017. They have provided excellent service , paid rent on time and manged any maintenance issues in timely and cost effective way. Very professionaland reliable firm
Date of experience: May 16, 2024
US
Ketan from West Drayton branch took care of every detail, from marketing the property to screening potential tenants, ensuring that we had reliable renters in no time. Ketan’s expertise and dedication were evident in how smoothly everything was handled, and his communication was always prompt and clear. Highly recommended!
Date of experience: May 16, 2024
Thnkyou!Thnkyou!Thnkyou!Thnkyou!Thnkyou!Thnkyou!Thnkyou!Thnkyou!Thnkyou!Thnkyou!Thnkyou!Thnkyou!Thnkyou!Thnkyou!Thnkyou!Thnkyou!Thnkyou!Thnkyou!
Date of experience: May 8, 2024
Initially, I was impressed by Clive Edwards during the valuation process. He presented himself as approachable and professional, providing a valuation based on his experience and local market data. However, once I signed on, his attitude took a drastic turn. Within a week of the first viewing, Clive suggested a significant reduction in the asking price, citing market changes. It became evident that his priority was to secure a sale at any cost, solely for his commission. His arrogance and dismissive attitude during phone conversations were unacceptable. One particularly egregious incident involved a viewing with potential buyers who requested to send builders to assess the property. Clive failed to communicate this to me, leading to a group of strangers showing up unannounced. When I denied them access, Clive misrepresented the situation to the buyers, resulting in lost trust and a lost sale. The eventual sale, to a second buyer, was marred by Clive's manipulative behavior and resulted in a reduced price. ----------------------UPDATE------------------------------ I feel compelled to respond to Cameron's reply, as Clive Edwards has misrepresented the facts while omitting vital information. Clive has had the opportunity to reflect and apologize for his behavior; however, he has chosen a defensive tactic of denial. This behavior not only reflects poorly on himself but also tarnishes the reputation of the entire profession of estate agents. It is imperative that his actions are exposed, and thus this response will remain public to ensure potential customers are aware of what Cameron Uxbridge is capable of. It is evident that Clive continues his pattern of behavior, which he exhibited during the marketing of my home. Clive has made generic allegations and shifted blame onto the customer instead of reflecting on his own manipulative behavior. Fact 1: The first house sale fell through due to Clive providing false information to the potential buyer. He failed to inform me that builders were coming to view my house, and I had every right not to allow strangers into my home, considering my child was living with me. This information was then miscommunicated to the buyer, leading them to believe it was my "unreasonable behaviour" towards them. Despite my written complaint, Clive refused to acknowledge his error. Fact 2: Clive initially valued my home at just below GBP 900,000, but within a month, he asked to reduce the price by almost GBP 100,000, blaming in his response the Bank of England's interest rate increase from 0.1 percent to 5.25 percent. However, let me correct Clive: the Bank of England rate did not increase to this extent within a month. I repeat, within a month! Fact 3: Clive refers to a High Court order without providing proper context. I initiated my divorce, making me the petitioner, and the estranged wife was the respondent. An agreement called a "recital" was reached to place the house on the market, which is not an order. Clive is using incorrect information provided by the estranged wife to manipulate the situation against me- the customer, instead of remaining impartial during a difficult time. Fact 4: I requested a new TA6 Form from the first conveyancer as the estranged wife had manipulated the original form forwarded to the potential buyer. Despite informing Clive and the conveyancer to inform the buyer, they failed to do so. Clive conveniently omits the information regarding my bank statement, clearly showing the transfer of fees to appoint the second conveyancer into the estranged wife's account. This omission further demonstrates Clive's use of false information and his failure to address matters appropriately. Fact 5: Perhaps most disturbingly, it appears that the sale of my property has been manipulated. Despite my repeated attempts to contact Cameron's and Clive via email to provide vital information to the purchaser, my requests were ignored for months. However, just before a court hearing, I suddenly received a reduced offer, coincidentally one day, a Sunday, prior to the scheduled hearing on Monday. This directly resulted in substantial financial losses for me. Clive has had ample opportunity to reflect on his behavior, yet he persists with his aggressive and manipulative attitude. As an estate agent and a human being, he is a total failure
Date of experience: May 1, 2024
I have been a client of Cameron for many years and have always received excellent service from them. Special thanks to Ketan, who sorted out a recent problem in his usual efficient and professional manner.
Date of experience: April 11, 2024
