Review summary

CALECIM® Professional receives consistently positive reviews. Customers particularly appreciate service and professional, though some mention concerns about customer service and expensive.

Based on reviews, created with AI

See what reviewers are saying

No change can been seen.

No change can been seen. The product smells bad, like it’s slightly off. Very expensive for smelly stuff that doesn’t do anything. The smell leads you to wonder from what it’s made from.

DM
Product did nothing for me and it is…

Product did nothing for me and it is difficult to cancel mandatory subscription

Excellent customer service

Excellent customer service answered my email within 24 hours .

I like the eye cream

I like the eye cream, but I had a reaction with the serum.

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All reviews

668 total • Write a review

Showing 1 - 10 of 664 reviews
KM
5 out of 5 stars

Perfect addition to my skincare routine …

My favourite addition to my skincare routine, no other product has made such a positive difference to the look and feel of my skin.

Date of experience: July 6, 2025

A
1 out of 5 stars

Unethical

I have been using this serum for a number of months and spent a lot of money with this company. My last delivery, on subscription, was left in the boiling hot sun for hours. The serum was hot to touch and had lightened in colour. Do you think the company will accept it as a return and replace it? Absolutely not. Dreadful customer service who have said there is nothing wrong with it, although it is stated that the serum must not get hot, So I am left with an expensive serum I have paid for which has gone off and a company who refuses to take any responsibility, I’m not sure the legalities of not being allowed to return a damaged/ faulty item? Something to look in to I think…. Needless to say, subscription is cancelled. Completely unethical

Date of experience: July 3, 2025

d

dv

US

5 out of 5 stars

Not so sure

Been using for 11 months on and off. I keep hoping to see results. I am my worst critic. Maybe if I was younger with no deep wrinkles. I do not think this works for deep wrinkles. But I keep hoping

Date of experience: July 3, 2025

c
3 out of 5 stars

This is my second vial of PTT; no improvement

This is my second vial of PTT. At $100 a vial, it is extraordinarily expensive, and therefore, my expectations are higher. This is genuinely a thimble full with a dropper. I see no difference in my skin. I use high-quality skin care, and if there was noticeable improvement, I would continue the investment. This is my last purchase. I cannot speak about the quality of the other skin care items. The cost is the reason-

Date of experience: July 2, 2025

SK
5 out of 5 stars

I love how quickly this heals my…

I love how quickly this heals my monthly microneedling sessions.

Date of experience: June 30, 2025

LT
5 out of 5 stars

Fast delivery

Fast delivery, and the products are amazing. I saw a different whithin a week of daily use

Date of experience: June 30, 2025

S
5 out of 5 stars

I love the serums!

I love the serums!

Date of experience: June 30, 2025

D
5 out of 5 stars

GREAT customer service

My order was taking a while to be delivered. Calecim customer service team, stayed on top of my order, tracking it's progress! It's nice to see a company that not only has wonderful products, but takes care of their clients. Thank you for your help!

Date of experience: June 27, 2025

VP
5 out of 5 stars

Pro Pigment Solution is great.

I bought their Pro Pigment Solution and I have got positive results within 3-4 days. Their website could be better though, especially their Auto-Replenish feature. The website does not seem to work properly in certain international areas.

Date of experience: June 24, 2025

L

LA

US

5 out of 5 stars

Lifelong routine- Skincare hero’s

The items arrived quickly. I was told to try the serum so I purchased two. The package came with samples of both of the calecim creams and I was obsessed with the multi-task cream and serum combo. After the first night of trying the combo I ordered the full sized cream and have been loving it!! This is my lifelong duo and works insanely well with other serums. I’m only in my early 30’s but am working to prevent early signs of aging.

Date of experience: June 21, 2025

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