Great customer service
When my package was stagnant in transit, they immediately responded to my email and resolved the issue. I’m happy with their products and would highly recommend them, their customer service is awesome.

9 months ago
BAD INTERACTION WITH CURRENT PHARMACEUTICAL BLOOD THINNERS. THREW AWAY SINCE I COULDN'T RETURN.
9 months ago
shipping takes WAY TOO LONG. Still
10 months ago
Bought NAC. They shipped and charged me two orders of the same thing. I had an allergic reaction to the supplement and would not accept a return/refund for the second unwanted and unopened package.
When my package was stagnant in transit, they immediately responded to my email and resolved the issue. I’m happy with their products and would highly recommend them, their customer service is awesome.
It was easy to order and the delivery was quick
First time trying hbm as a supplement, still in the early stage but so far happy.
My order arrived in. Timely manner. First time ordering from them. The products were well packaged. The products themselves are easy to use. This is the first time with these products so I will have to give an update on how well they work
Review of BulkSupplements Product : Luo Han Guo (Monk Fruit Extract) Powder Order #1147898 I've used Monk Fruit for several years, but this was the first time I ordered it from Bulk Supplements. I have three points to make: (1) product is dark brown, looks like ground cinnamon -- does not look like anything I've ever seen in monk fruit (I've used a wide variety of brands; this color is far from the typical color (2) product is not granular, more like finely ground flour or baking powder (3) product has no sweetness whatsoever; I know various brands blend monk fruit with erythritol or Xylitol to enhance sweetness, but this product tastes like potato flour -- no sweetness whatsoever. I ordered this because I didn't want those additions. I have no control or insight about where Bulk Supplements orders their products; they need to review flawed products and have standards for product quality from the customer's standpoint. As it stands, in an effort to protect my health, I had to trash this entire shipment (for holiday cooking, 5bags, 35oz/ea, $177) to avoid consuming something this questionable and out-of-character. I sent email to BS, but in response, received an excuse email about products varying based on the sources (already knew that, but does that mean they can ship customers sub-standard and weird products ?). Return Shipping cost must be paid by customer -- too high to warrant an uncertain outcome. Last time I will ever order anything from Bulk Supplements.
Terrible service
Ich war auf der Suche nach einfachen Kokosnuss Wasser in Pulverform. Viele Händler haben nur Kokosnuss Milch, der Händler aber wirklich Kokuswaser gefriergetrocknet. Das ganze sogar für einen recht normalen Preis. Versand hat eine knappe Woche gedauert, was aber für einen Auslandsversand voll ok ist. Werde wieder dort einkaufen
This is the first time I’ve ever felt the need to leave a public review, but my experience with BulkSupplements has been beyond disappointing. I placed my first order on October 26th, and despite even paying for their "shipping insurance," I’m left with no product, no refund and no explanation. Their shipping company (Landmark Global) provided regular updates until November 15th. Then, for 18 days, the updates stopped completely — no information about delivery attempts or shipment issues. When I first reached out to BulkSupplements, they basically told me to keep waiting, saying this behavior was "normal" for international shipping. On December 3rd, the status suddenly changed to "addressee unreachable" and the package was marked as "returning to sender." I received no explanation or refund notice. Then I reached out to both Landmark Global and BulkSupplements' support over a week ago now, but this time no one has bothered to reply. I have no idea what happened or how to resolve it! Why the hell is it taking so long? How much longer will I have to wait? This level of service is unacceptable, especially from a company that has been in the market for so long. They might be good at shipping within the US, but I deeply regret trusting their international shipping service. I would reconsider my rating if they could at least be responsible enough to do the bare minimum of communicating with their customers when they need it.
I’m running to get information from anyone that tested positive on a drug screen from taking this product. There is no way to contact a customer service which apparently they do not have so can you guys reach out to me and let me know please very important!
Their bulk mushroom extracts SUCK! They advertise they are great for smoothies but won’t dissolve and then turn into a thick nasty paste!
If you read this review, save yourself some dollars. It has been a month and I haven't received my protein. I've tried to contact them and no one has replied back, just the automated message.
They've been charging me $65 for NMN powder on a subscription fee, but they list the exact same product for $30 on their own website. Buyer beware, unless you're happy to be charged more than double the price they offer their items for
Incredibly bad customer service and slow (if any) delivery. I have still not received my products, and I have been waiting since early November 2024. I am beginning to fear that Bulk Supplements is a scam website with no actual items.
This is the Most Dishonest company that I have ever dealt with. First we were given incorrect information about the protein that we purchased. Then, when we received it we realized that they straight out lied to us about the protein purity. Absolutely no customer service! We returned the product for a refund and we know that they received it and yet many weeks later have not received our refund. We are out over $180 plus shipping. We are surprised that they are still in business. Frankly, we would give them 0 stars but that wasn't an option and we want to get this information out there. Terrible Company!
I have been a customer for many many years either direct or indirectly, and I was able to contact them. Now, I have been trying for over 2 weeks by phone, email, chat and messanging and I get NO response back. What the HELL HAPPENED TO THIS COMPANY?
almost no customer service ! they have a phone number but they "never"answer ! no live chat ! and email they mostly answer after 24-48 hours. and sometime you dont get an answer ! that was my experience !
Die negativen Kommentare hier kann ich nicht nachvollziehen! Meine Bestellung war nach 13 Tagen geliefert, eine zwischenzeitliche Frage zum Lieferstatus wurde schnell, zufriedenstellend und freundlich beantwortet! Die Qualität meines Produktes ist top, und der Preis mit Abstand der Beste am Markt! Nicht vergessen: Es wird aus USA verschickt, das kann sicher auch mal mehrere Wochen dauern. Ich werde hier gerne wieder kaufen!
I ordered from these guys and after 2 months of waiting they cancel the order.
I purchased the product, NMN from this company... so far, so good... However, without any notification, I received ANOTHER from then, as this company has full access to your credit card. As soon as I saw that my card was charged,(again without any notification), I emailed them to halt shipment and cancel this order... THE NEXT DAY, THEY CONTINUED WITH THE PROCESSING AND SHIPMENT!! I was told there was nothing I could do, and continued to process and ship product. Consequently, I had to call my credit card company, to cancel my credit card, and refund my money... that they graciously did. Bottom line... I WILL NEVER BUY ANYTHING EVER AGAIN FROM THIS COMPANY!!
I bought a little bag of supplements of this company apparently in Australia I’m in Melbourne I have been waiting for one and a half month for delivery and the package still hasn’t arrived. This is the most shocking service I’ve ever encountered in all of my online shopping experience and this company should be definitely avoided , buy your products somewhere else
Based on analysis of 231 reviews rated 1-2 stars for BulkSupplements.com
“no response for customer service”
“shipping takes WAY TOO LONG”
“I had an allergic reaction to the supplement and would not accept a return/refund for the second unwanted and unopene...”
“I almost ordered a bunch of supplements from this site but thank you for these reviews”
“BAD INTERACTION WITH CURRENT PHARMACEUTICAL BLOOD THINNERS”
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BulkSupplements.com is a leading online retailer specializing in pure bulk supplements, vitamins, minerals, amino acids, herbal extracts, sweeteners, and protein powders. The company is committed to providing high-quality ingredients sourced from carefully selected suppliers. All products are manufactured in a cGMP and FDA-registered facility, ensuring adherence to strict quality standards. Additionally, each supplement undergoes third-party lab testing for purity, with Certificates of Analysis (COAs) available upon request to promote transparency. The target market for BulkSupplements.com includes health-conscious consumers, fitness enthusiasts, and individuals seeking nutritional supplements to enhance their wellness routines. By offering a range of flavorless, versatile products that can be easily integrated into various diets, the company aims to meet the needs of customers looking for effective and affordable solutions for their supplement needs.
BulkSupplements.com receives overwhelmingly negative feedback from consumers, with many expressing frustration over poor service and product issues. While some customers appreciate the quality of certain supplements, such as beet powder and goldenseal root, the majority report significant problems, including long shipping times and unresponsive customer service. Numerous reviewers complain about receiving damaged products, incorrect orders, and difficulties with returns or refunds, leading to feelings of being scammed. Specific incidents include allergic reactions to supplements and receiving opened or leaking packages. Although a few positive reviews highlight satisfaction with the products, they are far outnumbered by complaints about the company's reliability and service.
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