BulkSupplements.com Reviews

id give it zero stars if I could. their customer service is HORRENDOUS, AND USELESS. they email you back with bullsht answers and if your product is being shipped out of US you're going to hate your life. tried ordering matcha and these MINDLESS people are telling me its going to take almost 6 months for my $300 refund to be processed? I hate this company. absolute waste of time , money, and energy. NO ONE ANSWERS THEIR CUSTOMER SERVICE LINE EITHER. IT SAYS THEYRE WAITING FOR A REPRESENTATIVE BUT APPARENTLY THERE ARE NONE SO THEY MAKE YOU LEAVE A FKN VOICE MAIL. AND THEN NO ONE CALLS BACK.

31/8 Responderer raskt og sendingen er på vei med DHL dagen etter bestilling. Får håpe forsendelsen går sin gang og at produktet jeg har bestilt svarer til forventningene :-) /// DHL har fått info om å hente vare 31/8 men ikke skjedd noe mer nå pr 3/9 ? Venter i spenning.

Do not buy from them if you are not in the US. I had a shipment with two products held by customs. Both of these products I have previously received with no problem, one from them, another through another company. Normally, a responsible company will not even ship a product to a country unless they prepare the paperwork and know the product will be delivered. E.g. amazon or iherb. If they cannot guarantee the product reaches you, they simply state on their website they cannot ship it to your country. Not bulk supplements. They will charge you the price, shipping fees, even a shipping insurance, then also the international VAT, knowing full well there is a good chance your shipment will never reach you. They might have a disclaimer disavowing any responsibility for anything on their website BUT NOWHERE during the purchase process do they warn you that you might not receive your products. In reality, they should not even give you an option to buy the product that will never reach you. If you complain they will act as if you are a professional importer with a legal team and all this is somehow your responsibility. They will also warn you that even if somehow you are able to get the customs/shipper to ship the items back to them that they will deduct the shipping fee from your refund and keep your original shipping fee. Lol. They know what they are doing. Just a glance on here tells me I am not nowhere near the first person they did this too. They just 'ship' the product to you to rob you off your money.

Identical experience as the review someone else posted three days ago. Once I saw the product was with customs (already 6 weeks since ordering), I contacted BS and Aramex to ask what customs needed. Both said customs would ask if anything was needed and to communicate with the other party. No comms. Product now on its way back to BS. I’ve been told by BS that it can take 6 months to turn up and then they’ll consider a refund minus shipping. I deal with NZ customs nearly every day. They would have asked someone for docs before returning to shipper. Not good enough Bulk Supplements.

Product arrived late and the packaging was completely different from what was shown on the website. It looked crudely done and fake. I ordered organic and the product included maltodextrin. This place is shady.

Items delivered to wrong address (photo evidence provided). Absolutely no customer service! Refuse to follow up with courier company and have told me to figure it out myself and that they aren’t liable since the items were marked as delivered. Get your items elsewhere.

A few months ago I bought a supplement and it never arrived, I didn't even receive the money, so they scammed me....

Website stated no other ingredients, packaging stated silicon dioxide, contacted regarding this, was told no refund and should have gone through the pictures, "I'll let our marketing team know they did miss a spot to update"

I had been ordering product from these guys for a few years with no issues. Unfortunately the last order arrived with the packages opened, powders everywhere and everything taped over. I contacted the bulk supplements and explained the issue but they flat out refused to replace or refund me and told me it was not their problem if customs sometimes intercepts and checks the powders. Appalling customer service. I will never buy from them again.

Desde luego se lo tienen que ver. Aún no he hecho una compra con ellos, es que es imposible! Buscas algo y no sólo es terriblemente lento el navegar por su página sino que no encuentro apenas suplementos que necesito, pero aún así te da algunos resultados que no son lo que buscas, ralentizando aún más la página. Con algunos resultados tienes dudas de si es o no es lo que buscas, le das, esperas un buen rato a que cargue la página, y con frecuencia te dice "página no encontrada". Luego ves las valoraciones medias que tienen aquí y, desde luego, ser lo tienen que ver. Menudo desastre de página y, al parecer, menudo desastre general tiene esta gente.

The worst service and delivery I have ever experienced by any company. My first order took 3 weeks to arrive, it was prepared in a day or two but took over a week before it was even picked up by the courier. I regularly buy from another supplier in the USA and have never had an order take over a week. For my second order I paid nearly $100 for express delivery: some items arrived after a week, some nearly two weeks and I am still waiting for the rest (over 3 weeks) this last delivery was not even shipped express. Their response is that the express service I paid for is not actually an express delivery, it is just "named" express. They simply do not answer questions and basically say "bad luck". I placed this order and had unknowingly doubled up on some items as the order page is not clear on how many items are in your basket. I sent them an email within a minute of placing this order and they simply said they could not change the order - again, bad luck. I could not review my whole order after it was placed as the "your orders" page only shows a few items and not everything you order. The response over email is slow and they are not interested in helping at all.

Misleading product photo. Did not match the description. Buyers beware

I never had an issue with the product I purchased, but I specifically asked the company to send me expiration dates of a product I wanted to order. I was sent three potential batches, two with an expiration of 2026 and one with an expiration of 2027. Based on this, I ordered a lot of product. When it came, it had an expiration date of Mar 2025 - less than a year from now, which would mean most of it would expire before it could be used. I complained about the misinformation I got and was told "we said those were potential dates you could receive, not the ones you would receive." I found this very misleading. To return it is expensive and difficult as I am in another country. I will not be ordering from them again based on their less than upfront business practices.

Experienced extreme kidney function problems directly related to this product. After I ceased using this product kidney tests returned to almost normal. DO NOT USE!

I‘ve ordered 3000mg Glycine capsules. The containers label is wrinkled and the print looks blurry, likes the printer is about to run out of ink. Opened the container to look at the capsules, the strong acidic odor is what really made me write this review. I‘ve had Glycine from reputable companies before. It does not smell like anything. There‘s no way I‘m going to take this stuff. Who knows what‘s in it?? Just dangerous and disgusting how they take advantage. No returns because it is a food item.

They tried to deliver my product. Now I have no idea who to contact, where. No courier info left. No address, no contact details. Same goes for the company. No one getting back to me at all. Paid $88 for a product that I have no way of contacting anyone to go get it or have it delivered again

Almost 2 months waiting and the company said it is not responsible once the product leaves the place. I invested 200 dolars and I haven get the vitamins yet. They sent me to talk to andmarkglobal But they don’t know either. Who knows? Who is going to respond for my product or my money?

Terrible customer service and the slowest delivery, wont order again