efficient start, poor finish
I was very impressed with how efficiently my order was made and the special delivery they arranged for me but on arrival one of the timber boards was cracked the full length of the piece and almost falling apart so I did not take it and signed a paper to say it was returned. I asked the company to make a small adjustment and credit my card rather than send another board. They never answered . That was two weeks ago. I have now reminded them of this and said if they cannot arrange a small credit I should have another board. I will await the outcome but as said, a good start at time of purchase and delivery but a disappointing outcome......... so far anyway.