Budget Car Rental Ireland Reviews

Be very wary of this group . For the first time ever in renting a car, I was 'inadvertently' charged an extra day on top of what I had paid for. Only picked up when I made a complaint when charge was made to my credit card. Rather suspicious.

Avoid this company. Got charged huge amount for a nearly invisible damage to the car that I was not aware off. Staff at pick up used the wrong credit card (not the one I used to do the online booking with), so no insurance coverage. After sale customer support most unsupportive.

Avoid this company, vague T&Cs, you need a credit card to pick the car up, otherwise you will be refused the car. Also you will be refused a refund too. A debit card is not acceptable for collection despite being acceptable for paying for the rental. Cannot comment on the cars themselves, never got mine. Total rip off, currently €150 out of pocket and no car

Update to my previous review below Budget have no record of me or my name , I replied to Budget with the e-mail of the rental agreement. Needless to say they have not replied. I cannot give them no stars as the site does not allow zero star ratings. Do not do business with Budget or Wisecares . You will be left out of pocket with hidden cost and disappointed. There are lots of other rental companies out there who are cheaper and offer better service and clarity of terms and who will not rip you off. You have been warned.

I have come from the UK on Sunday and collected a car from budget travel shannon Airport,€727 I handed over for a car that has brakes worn down,one head light and clutch is slipping..absolute disgrace of a car to be handed aswell as already paying for the car I had an extra €300 to hand over at the counter..I will never hire from this company ever again

My flight arrived an hour early into Belfast City, I explained this to the desk who replied "no problem, the car is ready" and after trying to sell an upgrade, passed on the keys. I returned the car before the time on my booking, the car was inspected and I was told everything was fine. A day later a £46 charge hit my credit card. On calling the Budget desk, I was told it was for an extra days rental as the car was returned an hour late. There was no warning at all - as two witnesses can verify - that collecting an hour early, would bring forward the return time by an hour. Tried to contact the desk 5 times but no one has returned emails or moved to any resolution. In my view a total scam to hoodwink customers - disgusting in these times.

I see from other reviews on other sites that this is a usual occurrence.i would not recommend these to anyone going forward as I believe the damage was carried out in yard. They charged nearly 500e for a windscreen that they will claim of the insurance anyway it's a pure scam and so disappointing in such trying times. Working in an organisation with over 7000 staff I have made it clear not to use this service ever again. Disgusting carry on in this day ans age

I never had issues with Budget car rentals before and I've been a customer for 3 years +, now they suddenly increased the excess fees to 2000 euros, which is the average limit on a credit card, therefore I can't be their customer again unless I request the increase of my CC limit. Pity. If they want "VIP" customers only they shouldn't call themselves budget.

Not happy with false damage claim from the Dublin Airport center. Vehicle had hidden damage on the underside. Would be impossible to spot on inspection. On return the attendant called out the impossible to spot damage from a distance before even setting eyes on the vehicle. *EDIT Just seen the review left by Suvarna Maharaj stating the same damage, sill front left* *As for their statement saying they have no record of this person, that's either a lie also or that person used an alias.* Sad that during these difficult times they feel the need to push these fraudulent rentals onto unsuspecting renters.

I rented a car from Budget at Dublin Airport. There were already 11 damages reported on the car. I took pictures of the damages. When I returned the car, I was accused of a new damage under the left under sill. I did not cause any damage during the rental. This damage was already there before the rental which Budget Car Rental intentionally did not report. To notice this damage customer has to lie on the floor. Budget Car Rental is charging for the damages which are already there and they charge me 680 euros. Please do not rent from Budget at Dublin Airport. If you rent then make sure you lie down on the floor and check the car underneath and save yourself big money.

Got a rental for a few weeks from this company. Needed to extend the contract and drop off at a different location. Was told I had until 0500 to drop off the car. No instruction where to go in Dublin. Office closed, almost missed my flight then they charged me for extra days rental. Avoid

I do not recommend that you use this company. I would give them zero stars if possible.

Pick up simple and efficient and the same for drop off, couldn't of been any easier. Nice car too.

Reception......1st class Car........ 1st class Return 1st class But I would recommend that the client is told that the car is returned with no damage and has been verified returned with a full tank of petrol.

a week ago- I was very unhappy with my experience of the pick-up at the Budget office in Drumcondra for the following reasons: 1) I booked my car for 6pm from the Drumcondra office but arrived at 6:15pm as the ferry was 15 minutes delayed. 2) My taxi driver explained he felt the office would be closed and he was correct. Thankfully, he offered to take me to Dublin airport but at extra EUR 17 cost. 3) I do not expect to book a car at 6pm and arrive only 15 minutes later to find the office closed. Furthermore, nobody from the office attempted to call me. 4) I asked for Budget to pay my taxi fare to Dublin airport but they refused as they said the opening times were clear on the website and an official was there until 6:10pm. That is true but my point is that I booked a car at 6pm and, during the booking process, it did not flag that the office closed at that time. Furthermore, I would at least expect a courtesy call asking my whereabouts and informing me to go to Dublin airport. Had I been with children, or had a disability, this would have been even more difficult. I would never hire with Budget again.

Don't rent with budget car Ireland On returning the car at the airport, there was a very minor scratch on the bumper, which we were not sure whether it was an old scratch or new one, either ways i am sure i didn't scratch the car while it was in my custody, any way they had my insurance money held back to fix it on my behalf, and they charged me for 891.44 Euros which is way beyond the estimated fixing cost, in my opinion this scratch would never exceed 100 euros any way this is an obvious theft

Landed at Belfast and was greeted by Sharon ...who made the whole experience of renting the car very easy...I noted there was some damage to the car and spoke to Ian by phone again reassured me to send some photos which I did. I dropped the car off at 4am and put key in safety deposit box. Don’t be put off by previous experience... I have already booked for next month .

On Monday morning 8AM, we landed at Belfast International Airport, our visit was only 24 hours and we endeavoured to return the car within a few hours as we came to Ireland to purchase a vehicle. The man behind the desk was very rude and not accomodating at all, he tried to rip us off with the prices of the vehicles and therefore we booked the vehicle online. However, my credit card did not work so he said that's what happens when you book online, I did warn you, he couldn't offer us a refund or any alternative. Very rude customer service maybe because we were people of colour. Definitely won't be recommending anyone to Avis/Budget car hire at belfast international airport. Nevertheless, their counterpart Enterprise just opposite them were extremely friendly although they did not have the car we required they went over and beyond their means to try and help us. I'm still astonished by the level of customer service that was provided by the bold man that day. As a owner of a business I understand the importance of providing excellent customer service. However, the man clearly hasn't been trained or is allowing his personal issues impact his level of service at work. 0/5 Star.

The Kilmainham office is my go-to branch the staff are lovely and it's always been a very stress-free experience.

I would have written this review some time ago - but was unable to find this page! This crowd is tagged to auto europe. when my wife and I were visiting Ireland from England- a country and people we love - we were totally ripped off by these leopards! Only when we went to collect the car at Shannon airport did they tell us we would have to pay 224 Euros extra for insurance -. When we booked the car we were under the strong impression from their website in England that the car rental included insurance. Their CEO is / was Imad Khalidi - does he know what's going on? I still have all the documents even though this happened some time ago! WATCH THEM - OR YOU MAY BE DEVOURED BY THE LEOPARD!!!!