the staff friendly and helpful the car…
the staff friendly and helpful the car very good thank you

10 months ago
A notre arrivée à budget car rental, nous avons été accueillis par un employé hautain et désagréable, qui n’a fait aucun effort dans la communication, on se demande pourquoi il continue à travailler a... See more
10 months ago
We received a rental car that had a crack in the windshield that could not be noticed from the outside and could only be noticed once the windshield wipers started, which they did about 30 minutes int... See more
10 months ago
It’s was an absolute disaster, I was quoted €59. I knew it was going to be more when I got fully insured but not (€444)then had to get a car seat for €45 which was flirty.
11 months ago
Budget car rental Shannon airport 5 star Excellent 👌 staff Professional No crap talk Definitely recommend Will be using again Thank you girls at Shannon Airport
the staff friendly and helpful the car very good thank you
Good value for money. A decent car at a competitive price. The only downside is that on a number of occasions ( I usually hire from Knock airport), on collection, the petrol tank has been well below the full mark. I've felt tempted to return it less than full but that wouldn't be fair on the next person to be given it. So I reckon, I'm about E20 out of pocket. I have a photograph taken a few minutes after leaving the airport to back up my claim.
5 star service and excellent vehicle
Knowledgeable and helpful staff
I have been renting cars from budget car hire out of Shannon Airport for over 30 years and have always found them to be super accommodating and professional in every aspect Good clean comfortable cars Easy pick up and drop off Colm
Considerate staff, made it easy for companion with reduced mobility to get to the rental car. Very friendly and helpful staff upon returning car.
very good staff at airport good aswell
Reliable and friendly service.
Friendly and informative staff at Knock airport..very quick and efficient and pick up and drop off very easy..always use Budget when visiting as great service and competitively priced car hire.
I just wanted to compliment you guys on such great customer service, firstly the guy on the desk in Dublin airport, who sorted me out after 2 long flights and another company had let me down, secondly the guy I phoned to ask proper directions when leaving the car back at 4am with my young son, the directions were perfect and I felt very safe. Petrol deposit refunded into my account 2 days after I left. Will definitely use again.
It was a really quick and efficient service both for collection and return. The team members were very helpful. They explained everything fully and clearly.
The staff and car are nice.But just one thing I'm unhappy:I saw the dashboard’s oil is full when I got the car,I noticed the tank has about 740km of fuel left.But tank has about 840km of fuel left when I made full tank.So last guy was cheating.
Rented a car several times at Dublin airport. Pickup was always easy enough. Car is alright most of the time. Got a pretty damaged one once and a really bad car another time. That car was simply unsafe, kept sliding and warning light came on randomly, sometimes with a message that it was for the tires. AA checked it out, but didn't see any issue with the tires and recommended getting a differrent car. Budget was really good about it. They exchanged the car even though I was 1.5 hours from the airport and got me a great car instead. So excellent service there! Returning the cars is so easy and quick. No problems so far!
Quick service by staff when we booked in at the Budget desk at Dublin airport so quick that the person dealing with us didn’t really give explicit instructions and we were left waiting outside in the cold for the transfer bus to pick up the car at the garage!!
Great price and really flexible. High spec car sat nav for small money. Staff nice and helpful
I’ve used budget rental twice in the past month and no problems. Easy collection, return and friendly staff at cork airport.
So far I've only had email correspondence with Ciara (37 Oldkillmain depot) asking several questions about a hire (we are travellers from Australia attending a wedding) and undertaking an 11 day road trip. So far all questions have been answered quickly and a car for the upcoming trip has been booked. A GPS device has not been confirmed as being in-built (one possibly could be available at pick up) and this surprises me as my wife has a 2013 Huyundai i30 and that's standard. At E15pd to hire (in need) is a bit steep. We'll see the condition of the car, possible add on costs when we collect the vehicle early July and update this review after our return home.
When I arrived I was with two small children and two large suitcases, I asked if I could pick up the car from the terminal rather than having to go to the main pick up point and the gentleman facilitated this for me. I am so grateful as it is extremely stressful travelling with a 1 and 4 year old and luggage to boot
Used Budget many times over the past few years in various countries so far never had any problems.
All good from start to finish.
Based on analysis of 153 reviews rated 1-2 stars for Budget Car Rental Ireland
“We received a rental car that had a crack in the windshield that could not be noticed from the outside and could only...”
“We received a rental car that had a crack in the windshield that could not be noticed from the outside and could only...”
“No customer care at all”
“We received a rental car that had a crack in the windshield that could not be noticed from the outside and could only...”
“They charged us 660 euros to pay for a new windshield that we had not damaged”
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Budget Car Rental Ireland is a leading provider of low-cost car hire services throughout Ireland, catering to both local residents and international travelers. With locations at major airports and city centers, including Dublin, Cork, Belfast, Shannon, Galway, Kerry, Killarney, and Knock, the company offers a convenient solution for those seeking reliable transportation during their stay in Ireland. The company is committed to providing affordable car rental options, ensuring customers have access to a diverse fleet of vehicles suitable for a variety of travel needs. Budget Car Rental Ireland aims to deliver efficient service and a seamless booking experience, making it an ideal choice for individuals planning road trips or city breaks across the country. Whether traveling for leisure or business, customers can expect competitive pricing and a user-friendly rental process.
Budget Car Rental Ireland receives mixed reviews from customers, with many praising the service and staff at locations like Shannon Airport, where people highlight the professionalism and stress-free experience. However, numerous complaints arise regarding the Dublin Airport branch, where reviewers report rude staff, long wait times, and unexpected fees. Customers express frustration over being charged significantly more than quoted, with some noting hidden costs and issues with vehicle condition upon pickup. Additionally, the lack of empathy from staff and poor communication contribute to a negative experience for many. While some enjoy a smooth rental process, the overall sentiment reveals significant dissatisfaction, particularly at key locations.
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