Reviewers frequently report negative experiences with Brights Electronics, citing customer pain points more often than praise. Common complaints include scam, refund, company, scam scam.
A smaller set of reviewers mention positives such as brights, electronics, brights electronics, apple. Overall sentiment is predominantly negative based on 60 reviews and an average rating of 1.6 stars.
Summary generated with AI from recent reviews
Each source counts by its number of reviews. Only reviews written by people are scored.
| Source | Rating | Reviews | Weight | 6-mo | Fake risk |
|---|---|---|---|---|---|
Trustpilot Imported Trustpilot reviews | 1.6 | 60 | 100% | ● Low |
Monthly average rating from reviews written by people · latest review Aug 2025.
| Month | Average | Reviews |
|---|---|---|
| Dec 24 | 1.5 | 29 |
| Jan 25 | 1.0 | 4 |
| Feb 25 | 1.4 | 11 |
| Mar 25 | 1.0 | 5 |
| Apr 25 | 3.0 | 8 |
| May 25 | 1.0 | 2 |
| Jun 25 | — | 0 |
| Jul 25 | — | 0 |
| Aug 25 | 1.0 | 1 |
Share of positive (4–5★) and negative (1–2★) reviews mentioning each topic · based on the 60 most recent reviews.
“Managed to grab the Dyson Airwrap Multi-Styler at a discounted price”
“SCAM SCAM SCAM”
Same method for every company: overall rating, legitimacy checks, the average rating of reviews mentioning each area and the 6-month trend · Electronics & Technology.
| Company | Overall | Legit | Refunds | Delivery | Website & app | Trend | Reviews |
|---|---|---|---|---|---|---|---|
Brights ElectronicsThis company | 1.6 out of 5 (poor) | 67 out of 100 | 1.0 out of 5 (poor) | 2.2 out of 5 (poor) | 1.5 out of 5 (poor) | +42% | 60 |
| 4.1 out of 5 (good) | 100 out of 100 | 2.9 out of 5 (fair) | 4.6 out of 5 (good) | 4.1 out of 5 (good) | — | 1,060 | |
| 4.5 out of 5 (good) | 100 out of 100 | — | 4.4 out of 5 (good) | 4.3 out of 5 (good) | — | 1,060 | |
| 4.7 out of 5 (good) | 100 out of 100 | 1.0 out of 5 (poor) | 3.9 out of 5 (good) | 3.5 out of 5 (good) | — | 1,000 | |
| 4.0 out of 5 (good) | 100 out of 100 | — | 4.2 out of 5 (good) | — | −1% | 1,000 |
Bottom line: Brights Electronics is #5 of 5 on overall rating in this group. On website & app, Mazuma Mobile scores higher (4.3 vs 1.5).
60 reviews of Brights Electronics. Filter by what matters to you.
ABSOLUTE SCAAAAAMMMM Ordered a Dyson air wrap in November, emailed after nothing arrived and was told would be with me by 23rd December. It’s now middle of February and no order arrived. No responses to any emails. Totally disgusting, do not order from them.
Opgelet. Je wordt aan het lijntje gehouden en finaal zie je niets. Ik kocht 15/12/2024 een kerstcadeau van dyson maar zag nog niets…
Anyone can write a CrowdTrust review. People who write reviews have ownership to edit or delete them at any time, and they'll be displayed as long as an account is active.
This website is dodgy. They will not deliver your order and they will not refund your money giving you reasons relating to technical issues.
Never received an item. Was threatened with defamation. Sure Please don't buy from them. They need to go to jail.
Do not trust this company under any circumstance. Ordered a Dyson air wrap 8/10/24. Was promised Apple AirPods as away of apology for delay. Gave up on air wrap 21/11/24, and asked for full refund. 2/1/25 and still no refund!!! Stay away…. All positive reviews can only be lies!!!!!!!
SCAM!!! SCAM!!! SCAM!!! SCAM!!! DONT BUY ANYTHING FROM THIS AND SIMILAR NAME OF WEBSITES!!!!
If I could do a zero star rating I would. Please beware. This company is a SCAM. I ordered Dyson Airwrap - website said 1-2 days delivery - once payment was made the acknowledgement immediately said would be a delay. I tried to cancel order before payment was made - but the company took the money 3 days later and I never received any goods or a refund. I lodged a dispute with my bank who have been brilliant and have today - 2 months later - after investigation reimbursed me. DO NOT USE THIS COMPANY.
Guys, I’ve left a few reviews before but this is a scam. Be careful as now their original page shows as blocked (at least for me), but it seems that they have created a new website called “shop brights” as the email address they use is the same, page set up is almost identical and obviously the name is similar to their previous one. Please be careful!!!
THIS IS A SCAM!! THIS IS A SCAM!! THIS IS A SCAM!!! DO NOT PURCHASE THIS IS A SCAM. THE COMPANY DOES NOT EXIST. THEY WILL FOB PEOPLE OFF WITH DELAYS FOR MONTHS AND NO GOODS OR SERVICES OR REFUND WILL BE PROVIDED. Can everyone who has fallen victim take the following action so they can be stopped _ contact trust pilot to remove them - contact Google to request they’re delisted - alert your banks fraud investigation team - contact the police fraud prevention unit so they can be caught and stopped. Trust Pilot the company is attempting to have these posts removed For ‘harmful content’. It’s not harmful it’s true. I’ve still not recieved any goods or a refund of the £246.00 which they promised along with many others who have lost money.
This is a SCAM company! They will never deliver what you bought waste your time and will not give you back a refund. Just keep lying to you to make you wait and after awhile will stop responding to your emails which is the only way to contact them. Be careful do not order a thing from them will just be SCAMMED.
SCAM!!!!!!!!!!!!!!!
Purchased a Dyson hairdryer in September, and was instructed it would be delivered within 5-10 business days. Having seen warnings on trustpilot suggesting this business may not be legitimate, I asked for my order to be cancelled less than 5 hours later. They acknowledged that the order was cancelled but failed to provide a refund. Almost 3 months later, brightselectronics.com have the audacity to challenge my chargeback claim - with a fabricated "proof of postage". The order was cancelled. No item was sent to me, and no delivery company came to my address. My bank is challenging their response. I have also reported the incident to Action Fraud. My concerns regarding this company were reported to Trustpilot on the 12th of November.
What went wrong 🤬. I ordered my daughter a Dyson Air set for £324 . I ordered it on the 1st October for her birthday delivery before 14th October, didn't arrive and they promised it would arrive by 16th and lots more dates and promises, after nearly six weeks I cancelled my order on the 6th November. I would receive my money back into my account up to 16 working days. With me messaging days after to ask where is my money, week after week 🤬I still to this day haven't received my money or any contact from them.
Do not buy, It is all a Scam, site will not load anymore, I ordered a Dyson Airwrap for my sisters B-day/Christmas present. They give very strange almost AI Reponses and Im appalled this was on the sponsored ad pages on Google. They never send you tracking detail or anything of the sort I have now had to order with currys instead, all the 5 star trustpiolet reviews are 100% bot accounts. All 1 review account where all negative are real accounts with ,multiple review. These scumbags are criminals and should be treated as such.
2000% scam. Don't be sucked in by the glossy website & hooky prices. This is a scam. Currently clawing back money via card issuer. Trust me, you will be doing the same. Don't be tempted. You'll lose for sure. Surprised this still allowed to.happen but guess always a way. Don't be like me.
Please do not use this company. They failed to send dyson airwrap within timescale of 10 working days so I cancelled my order and asked for a refund. That was 6 weeks ago and every email I send I get another excuse. Having to get refund through mastercard. Do not risk it!!
I ordered a Dyson hair straightener on 17th October with an expected 10 day delivery window. Having awaited delivery for a month I asked for a refund, this was expected to take 16 days. Repeated requests for refund were replied to promptly, but no sign of any money! I’m about to start the process of attempting to recover the money via my bank, but as this was a debit card transaction this may not be possible. It is surprising that this supplier's Trustpilot score remains so high, given the number of experiences similar to my own I see posted.
No description available for this company yet.
This profile hasn't been claimed by the business owner.
