Brights Electronics
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Cancelled order but no refund, then challenged charge-back claim with fabricated "proof of delivery"
Purchased a Dyson hairdryer in September, and was instructed it would be delivered within 5-10 business days. Having seen warnings on trustpilot suggesting this business may not be legitimate, I asked for my order to be cancelled less than 5 hours later. They acknowledged that the order was cancelled but failed to provide a refund. Almost 3 months later, brightselectronics.com have the audacity to challenge my chargeback claim - with a fabricated "proof of postage". The order was cancelled. No item was sent to me, and no delivery company came to my address. My bank is challenging their response. I have also reported the incident to Action Fraud. My concerns regarding this company were reported to Trustpilot on the 12th of November.