Spacious and very clean
Spacious and very clean! Great place to play and relax!

Last reviewed 11 months ago
11 months ago
Stayed at the Phoenix IX unit 1203. It is a 2BR 2 1/2bath unit for 4 of us on a girls trip. The unit itself was very nice. The beds were comfortable, clean and even the pillows were great. Problems st... See more
Over a year ago
Health Hazard Alert – Unit 1002 is Infested with Black Mold We stayed in Unit 1002, and it was a complete nightmare. The unit is covered in black mold. We immediately contacted the front desk, but it... See more
Over a year ago
I am staying at Phoenix I, and someone threw a white powdery water mix on one side of my black car. It looked like white paint splatter on the top and all over the passenger side of the car. I though... See more
Over a year ago
Rented unit 814 in Phoenix V Sept 28- Oct 8. The unit had very dirty and the most unconfutable furniture ever. The couch was a sofa sleeper but when opened the mattress was so thin that the springs we... See more
Spacious and very clean! Great place to play and relax!
Booking was a breeze. Very polite and staff was very helpful. The Phoenix Orange condo was awesome! Enjoyed our stay there and the wedding was beautiful!!!
Phoenix West was awesome!!!
Family vacation was great love b- Robinson condo was nice and roomy for 5 adults and 2 small children
The front desk was very helpful. The unit needed some work. Electrical outlets were not working and the bedroom ceiling had an active leak in it. The ceiling had been patched (poorly) in three areas. The Complex was awesome! Very clean and impressive.
Such an amazing condo to stay in!❤️❤️
We loved it. The condo was very nice and clean. We loved the fact that they had security on the premises , especially around the pools.
Rules need to be clearly stated somewhere--beach towels couldn't hang over the balcony, our beach cart wasn't allowed to leave outside our condo door (it had to be kept inside our condo). There needs to be numbers clearly painted in the parking garage to indicate what floor you are on AND mirrors need to be installed everywhere in the parking garage (because people come fast around those corners and you dont know when someone is coming around a corner and it is very easy to hit someone). Our condo was very nice, decor, furniture, etc. In our condo we continually had to reset the TV and we went 6 days without wifi (and it was turned in on Saturday and Monday). We will definitely stay here again.
It’s hard to beat what you get at Phoenix West 2. Specifically 1506, the decor is outstanding, the size of the condo is enormous, and you can fit (in our case) 8 comfortably without feeling like you are cramped. Top notch beach front view along with hours of the lazy river and playing in the Gulf. The location is excellent. Easy drive if you want to go do things in Orange Beach or Gulf Shores. This was our third visit to a Phoenix property and we will be back again.
Workers were polite and very helpful. Good atmosphere.
It is a really nice place. The grand kids loved the pool and the lazy river. Parking was a bit of a problem. I think they should at least come in and replace toilet tissue and paper towels. They should also put in some gas grills where guest don't have to go out and buy charcoal and lighter. The last beach condo I stayed in had all gas grills and if you told them what time you wanted to grill they would go out and light them for you.
This is the second time we have visited Orange Beach and used brett/robinson vacation rentals. I am very satisfied with them. They were very helpful in finding the right room for my family. I would use them again. I liked the hassle free check out. The rooms we stayed in were great. I felt they were well maintained, safe and clean. My only suggestion is that the outside grills need to be replaced. People were complaining about how slow they were.
We used Brett/Robinson in October 2018 and stayed at the Phoenix 6. It was fabulous! They were great to work with and the accommodations were right on. We are using them again for a trip in September!
Awesome unit! Very pleased with the rental and with the staff of Brett Robinson!! Will be back!
Very modern and clean condo, direct ocean view , many amenities , we were very pleased !
We loved the Phoenix on the Bay! Everyone was so nice and helpful! The lazy river was fun and relaxing! The 9 year old twins had the best time! The location is quiet but still close to restaurants and other fun places! Thanks!
We lost our parents within 9 months of each other, so last year was our first sister trip! By the way, there are 5 of us sisters! This year I chose to book a week at Phoenix West II and it did not disappoint!! Phoenix West II is the absolute best of the best and unit 706 was amazing!!!! It was the best sister trip, ever!
I gave 3 stars since the condo was really spacious, but the furniture in it needs some severe cleaning or replacement, it has black nasty looking spots all over it, the refrigerator barely kept stuff cold but the freezer part work Great! Patio furniture could be better. For the price of this condo 1507, you would think it wouldn’t have these issues. the bedrooms and bathrooms are great size They just need to fix these few issue then I could give a perfect 5 stars
This was the best vacation! The condo was perfect! Our kids enjoyed the lazy river and slide! We are already looking to book again for next year!
Perfect vacation spot! Condo was spacious and clean. The water slide was a hit with my kids and we loved the lazy river! We will return!
Based on analysis of 106 reviews rated 1-2 stars for Brett/Robinson Vacation Rentals
“I am staying at Phoenix I, and someone threw a white powdery water mix on one side of my black car”
“How is it that you can collect the full condo rental price in Phoenix two with one elevator and no swimming pool iand...”
“Staying in unit 1109 in Phoenix East”
“I am staying at Phoenix I, and someone threw a white powdery water mix on one side of my black car”
“I have always stayed at a Phoenix property when going to Orange beach and I am talking about at least for the past 15...”
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Brett/Robinson Vacation Rentals specializes in providing a diverse selection of vacation rental properties along the Gulf Shores and Orange Beach areas. The company offers a range of accommodations, including condos and beach houses, catering to families, couples, and groups seeking a memorable getaway. With an extensive portfolio of properties, Brett/Robinson aims to meet the varying needs of vacationers looking for beachfront access, modern amenities, and a comfortable stay. The company’s website, www.brett-robinson.com, features an easy-to-navigate platform where customers can browse available rentals, check rates, and make reservations. Targeting individuals and families interested in vacationing in Alabama's coastal regions, Brett/Robinson provides essential information to help guests plan their ideal vacation experience.
Brett/Robinson Vacation Rentals receives a mix of feedback from customers, with many praising the quality of the condos and the pleasant stays at locations like Phoenix. Reviewers often highlight the comfort of the beds and the overall appeal of the units, indicating that some guests enjoy their experiences. However, significant concerns arise regarding cleanliness and maintenance, with multiple reports of mold, bed bugs, and dirty linens in various units. Additionally, customers express frustration with the staff's attitude and responsiveness, particularly during check-in delays and issues with refunds. While some guests commend specific staff members for their assistance, the overall sentiment reflects a need for improvement in service and property conditions. The company has a mixed reputation, with many customers feeling dissatisfied.
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