Kimberly S
1 reviews•New Reviewer
about 5 years ago
Great product!
Quick shipping. Great quality workout clothing. Love all my purchases!
Helpful?
TrustScore
2.1
Poor
9
0
2
7
24
42 reviews in total
Over a year ago
Their return/exchange process is unbearable. They make it seem like it would be easy, but it's not. I tried to return some items and shop right away. Ended up choosing more items than what my exchange... See more
Over a year ago
With shipping costs at 31€ and no refundable option, exchange only. I'll pass on this one.
Over a year ago
My husband, who is an avid athlete, weightlifter, MMA, etc., found this company while searching for new shoes. Since buying his first pair of shoes from BornPrimitive about a year ago these are the on... See more
Over a year ago
The only online retailer I know that gouges you $22 dollars to send back a product. They claim every online retailer does this, however, I have purchased products online millions of times and yet I al... See more
Quick shipping. Great quality workout clothing. Love all my purchases!
Placed an order 2 months ago and never received my items. Looks like its been lost in transit. Been to all my local post offices to see if its ended up there. As there is no proper tracking number the post service cannot even find where it may be. Customer service has been SHOCKING. Have had 2 very unhelpful replies to my 5 emails. Have asked for a refund and now they're ignoring me again. Worst shopping experience ever, absolutely fuming!!
Based on analysis of 31 reviews rated 1-2 stars for Bornprimitive
“The only online retailer I know that gouges you $22 dollars to send back a product”
“I'll never buy anything from them again due to their customer service”
“With shipping costs at 31€ and no refundable option, exchange only”
“They claim every online retailer does this, however, I have purchased products online millions of times and yet I alw...”
“The only online retailer I know that gouges you $22 dollars to send back a product”
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Born Primitive is a retailer specializing in workout clothing inspired by patriotism, catering to both men and women. The company offers a diverse range of fitness apparel that is designed to meet the needs of athletes and fitness enthusiasts. Customers can find an extensive collection of workout gear, including shorts, shirts, and accessories, all crafted for performance and comfort. The target market for Born Primitive includes individuals who are passionate about fitness and value high-quality, durable clothing that reflects their patriotic sentiments. With a focus on providing athlete-tested apparel, the company aims to support customers in their fitness journeys while promoting a sense of national pride. Born Primitive operates online, allowing customers to shop conveniently for their athletic clothing needs.
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Reviewers frequently report negative experiences with Bornprimitive, citing customer pain points more often than praise. Common complaints include return, service, never, customer. A smaller set of reviewers mention positives such as service, customer, customer service, great. Overall sentiment is predominantly negative based on 42 reviews and an average rating of 2.1 stars.
