Review summary

Book Driving Test receives consistently positive reviews. Customers particularly appreciate service and reliable, though some mention concerns about customer service and communication.

✨
Based on reviews, created with AI

See what reviewers are saying

AF

Asma Farid

1 out of 5 stars
Worst service ever

I signed in on May 1st but initially I got the package where you receive cancellation notification and book urself. Since such notifications work only if you respond within seconds. So I talked to them and they convinced me to buy auto booking package which was £45 on top of £20 which I already paid for earlier deal. To date which is more than 2 months I did not receive a single cancellation or auto booking at dates of my choice. I want to ask for a refund but there are no clear means of communication other than email. They will provide excuses that it’s busy bla bla then don’t scam people with that much money if you are unable to help even after 2 months of wait I am so annoyed and frustrated both over the wasted time and money

IA

Irma Armonaviciute

1 out of 5 stars
Do not trust

If it were possible, I would give zero stars. I registered with them in January, and by May, I got fed up waiting, as I did not get even one chance/one cancellation to book my test. When asked why it takes so long, all I got was that the centre I need is very in demand. Then I went online and was lucky to book my test for the 21st of November for the wanted centre. It is far, but at least I had a date. Then suddenly, the same evening, I am getting a message that their system has secured for me a test on 17th November for my second-choice test centre. There was no way of contacting them to stop this change, the phone number that delivered the message was all AI, as well as online chat. Over email, they tried to convince me they did not change my booking (I was supposed to be notified that there is an available test and have an opportunity to take it or decline it). As a result, I had the test booked for the day and place I did not want. I cancelled my registration with them and requested for refund as per their policy (if the service is not delivered within 4 weeks). I was promised the refund, but now, when I am trying to email them, I get a message that my emails will be redirected to another server, and I am getting nowhere with them. It's just a big scam.

DP

Declan Pierce

5 out of 5 stars
Hands-off and highly efficient system!

Hands-off and highly efficient system!

DK

Damon Keller

5 out of 5 stars
My friend recommended this

My friend recommended this and I was surprised by how efficient it is. Found a perfect time without any hassle.

Company details

Information provided by various external sources

No description available yet.

Contact info

🌐

People also looked at

1 / 3
HR

Halfords Retail

www.halfords.com

2.348 out of 5 stars

2.3 (1000)

IC

International Card Services

www.icscards.nl

4.181 out of 5 stars

4.2 (1000)

FS

Fantastic Services

www.fantasticservices.com

4.755 out of 5 stars

4.8 (1000)

EH

ENGIE Home Services

www.engie-homeservices.fr

2.597 out of 5 stars

2.6 (1000)

All reviews

1,000 total • Write a review

Showing 611 - 620 of 996 reviews
WS
5 out of 5 stars

The alerts were prompt

The alerts were prompt, and I was able to schedule a test seven weeks ahead of time. If you're looking for an earlier test, this is a game changer!

Date of experience: April 27, 2025

KT
5 out of 5 stars

The procedure was easy

The procedure was easy, though I had to wait slightly longer than anticipated for the initial alert. Nevertheless, I received a test five weeks earlier, so I’m satisfied overall.

Date of experience: April 27, 2025

LP
5 out of 5 stars

I needed an earlier test date

I needed an earlier test date, and this service helped me get one quickly. Fast, easy, and reliable service.

Date of experience: April 26, 2025

CK
5 out of 5 stars

I got my test date moved up in no time

I got my test date moved up in no time. The process was quick and easy. Excellent service overall!

Date of experience: April 26, 2025

CH
5 out of 5 stars

Worked exactly like described

Worked exactly like described. I got a new test date that fit my timetable perfectly. The system is fast and very easy to use. Definitely the best option if you're in a hurry to pass.

Date of experience: April 26, 2025

JT
1 out of 5 stars

I had a terrible experience

I had a terrible experience with this company and would advise to be very wary. I signed up with the original £19 at first (which, in my opinion, leads you to believe they'll refund you in 2 weeks if there's no test found) and in the first 2 weeks I was sent the same email, non stop. It was all "cancellations" for Fridays at 12.38 for the next 4 weeks. I emailed and explained and was left for 2 weeks, then got told it was fixed. After that, I paid the extra £50 (stupidly, but I was desperate and my instructor recommended them through other people he teaches) I then waited the 30 days, it came and went and I heard nothing. Another 30 days were added to my account and I wasn't contacted like it says on the website. Just under 3 weeks ago I emailed and said I'd like a refund if they couldn't guarantee me a test (considering their website says 99% success rate😂) I got the typical response the same day and replied questioning how I was getting 4 emails a day with cancelled tests and the second i signed up they all magically weren't available. My instructor also has people using the £19 service (notifications not automatic booking) for the same test centre who are getting cancellation emails while I'm paying them to auto book it. After I spent 2 weeks waiting for a reply, they offered me an amazon gift card in place for a refund! What a joke, i do not recommend this service at all. I fully understand getting a test is hard but they never said anything in response to my questions about others getting cancellation emails that clearly aren't correct so I know they're lying. Edit: after leaving this review they tried phoning me! I don't want to discuss this, I completely understand how your system works (I've heard the same reply to this review several times now!). Once again you've ignored what I've said. Avoid this company like the plague.

Date of experience: April 26, 2025

HL
5 out of 5 stars

This service was incredibly helpful in

This service was incredibly helpful in moving my test date to an earlier one. The process was smooth, and I felt supported throughout.

Date of experience: April 26, 2025

PB
5 out of 5 stars

I’d definitely recommend this if you’re…

I’d definitely recommend this if you’re struggling to find an earlier test. I got mine moved five weeks earlier, and it was completely hassle-free!

Date of experience: April 26, 2025

A
1 out of 5 stars

Is this a scam?

Is this a scam?! Spent almost £70 a month ago with the promise of a driving test “within days” and have had no communication at all. Also I cannot find how to contact them. They seem to have disappeared.

Date of experience: April 26, 2025

GA
5 out of 5 stars

"Wish I’d tried it earlier—got tested…

"Wish I’d tried it earlier—got tested eight weeks ahead, and it was super easy!"

Date of experience: April 26, 2025

Previous1•••616263•••100Next page

The CrowdTrust Experience⭐

We're open to all
Anyone can write a CrowdTrust review. People who write reviews have ownership to edit or delete them at any time, and they'll be displayed as long as an account is active.
We champion verified reviews
Companies can ask for reviews via automatic invitations. Labeled Verified, they're about genuine experiences.
We fight fake reviews
We use automated software and a dedicated team to detect and remove fake reviews. We take action against anyone who tries to manipulate reviews on our platform.
We show the latest reviews
Reviews are displayed chronologically with the newest first, ensuring you always see the most recent customer experiences.
We encourage constructive feedback
We believe in honest, constructive feedback that helps both consumers make informed decisions and businesses improve their services.
We verify reviewers
We use various verification methods to ensure reviews come from real people with genuine experiences, not bots or fake accounts.
We advocate against bias
We work to ensure our platform remains neutral and unbiased, giving equal opportunity for all genuine reviews to be seen and heard.