Review summary

Book Driving Test receives consistently positive reviews. Customers particularly appreciate service and reliable, though some mention concerns about customer service and communication.

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Based on reviews, created with AI

See what reviewers are saying

AF

Asma Farid

1 out of 5 stars
Worst service ever

I signed in on May 1st but initially I got the package where you receive cancellation notification and book urself. Since such notifications work only if you respond within seconds. So I talked to them and they convinced me to buy auto booking package which was Β£45 on top of Β£20 which I already paid for earlier deal. To date which is more than 2 months I did not receive a single cancellation or auto booking at dates of my choice. I want to ask for a refund but there are no clear means of communication other than email. They will provide excuses that it’s busy bla bla then don’t scam people with that much money if you are unable to help even after 2 months of wait I am so annoyed and frustrated both over the wasted time and money

IA

Irma Armonaviciute

1 out of 5 stars
Do not trust

If it were possible, I would give zero stars. I registered with them in January, and by May, I got fed up waiting, as I did not get even one chance/one cancellation to book my test. When asked why it takes so long, all I got was that the centre I need is very in demand. Then I went online and was lucky to book my test for the 21st of November for the wanted centre. It is far, but at least I had a date. Then suddenly, the same evening, I am getting a message that their system has secured for me a test on 17th November for my second-choice test centre. There was no way of contacting them to stop this change, the phone number that delivered the message was all AI, as well as online chat. Over email, they tried to convince me they did not change my booking (I was supposed to be notified that there is an available test and have an opportunity to take it or decline it). As a result, I had the test booked for the day and place I did not want. I cancelled my registration with them and requested for refund as per their policy (if the service is not delivered within 4 weeks). I was promised the refund, but now, when I am trying to email them, I get a message that my emails will be redirected to another server, and I am getting nowhere with them. It's just a big scam.

DP

Declan Pierce

5 out of 5 stars
Hands-off and highly efficient system!

Hands-off and highly efficient system!

DK

Damon Keller

5 out of 5 stars
My friend recommended this

My friend recommended this and I was surprised by how efficient it is. Found a perfect time without any hassle.

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Showing 231 - 240 of 996 reviews
A
1 out of 5 stars

WASTE OF MONEY

WASTE OF MONEY This is a total waste of money. All fake dates.

Date of experience: June 12, 2025

C
5 out of 5 stars

Completely worth the price

Completely worth the price. Took the stress out of finding cancellations myself.

Date of experience: June 12, 2025

E
5 out of 5 stars

Quick setup and fast results

Quick setup and fast results. Couldn't be happier!

Date of experience: June 12, 2025

JR
5 out of 5 stars

Gave me peace of mind knowing someone

Gave me peace of mind knowing someone was searching for me. Found a cancellation in no time.

Date of experience: June 12, 2025

B
5 out of 5 stars

Quick setup and fast results

Quick setup and fast results. Couldn't be happier!

Date of experience: June 12, 2025

C
5 out of 5 stars

Clear instructions

Clear instructions, fast results, and no issues at all. It made a huge difference to my test prep.

Date of experience: June 12, 2025

TT
5 out of 5 stars

Found a cancellation that fit perfectly

Found a cancellation that fit perfectly into my schedule. Great experience!

Date of experience: June 12, 2025

HN
5 out of 5 stars

Got my preferred test centre and time

Got my preferred test centre and time within three days. Everything went perfectly.

Date of experience: June 12, 2025

WB
5 out of 5 stars

Got exactly what I needed an earlier

Got exactly what I needed an earlier test without the constant hassle.

Date of experience: June 11, 2025

sJ
1 out of 5 stars

I would give 0 stars if I could

I would give 0 stars if I could. I paid for the auto booking service back in April as my original driving test date was months away in September. At the 30 day mark they had not found me an earlier test date so I was about to cancel especially as I managed to go on the DVSA website and get an earlier date in August myself. I then had an email from them to say they had booked me and earlier test which was an hour earlier than the test I had booked myself. I was not Pleased . Luckily This turned out to be a glitch on their system, but I had lost confidence in them by then. Getting a refund for the non service I have had has not been straight forward, communication is poor and I have had to chase them a few times and still haven't received the refund yet. I am very disappointed as I had high hopes for this App but this service has not worked out for me and Thier customer service leaves a lot to be desired

Date of experience: June 11, 2025

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