Over a year ago
Very poor company, i booked and paid for an extra large double room, only to be fobbed off with a single room, Nothing we can do, no double rooms available, No offer of a discount Very poor customer... See more
Over a year ago
The hotel is terrible don't come here it's awful
Stayed last month already booked another holiday great location. Staff very attentive and helpful rooms very clean.
Very easy to book a room and don’t have to pay until you get to hotel we have been for the last 2 years and had a great time here looking forward to our next visit
The Cervantes hotel in Torremolinos is superb. I stay every January and enjoy the all inclusive deal.
Very easy booking system. You could choose board basis and different rooms .
Buffet Auswahl sehr gut. Geschmacklich eher durchschnittlich. Personal sehr freundlich und hilfsbereit. Ausstattung des Hauses ueberaltert, zwar sind einige Zimmer neu gemacht, aber das gesamte Haus brauchte eine gesamt Renovierung. Insbesondere auch im Speisesaal die Sitzmoebel sind wackelig und zum Teil ist die Sitzflaeche sehr angeschmutzt da aus Stoff. Scheinbar ca 30 Jahre alt. Im Haus wird sehr viel Einwegplastik verwendet, ob bei den Portionsshampoos, Duschgels, beim Frühstück Butter und Marmelade in Portionspackungen und an der Poolbar nur Plastikteller, Becher, Besteck. Die Auswahl am Buffet ist sehr gut, abwechslungsreich. Geschmacklich eher neutral.
stayed at the blue sea gran playa in september 2019, had a fabulous week, beautiful place sa coma loved it so much booked 2 weeks for september 2020, can't wait to go back !
Estupendo hotel y nos atendieron a toda la familia de maravilla. Restaurante con comidas variadas y muy buenas. La verdad que mi familia y yo nos escapamos cada vez que podemos
Ein bisschen unübersichtlich aber wenn man den Überblick hat, alles super !
La reserva ha sido rapido y comodo
Lovely hotel, big rooms, & immaculate through out, food was fab, & more than enough choice for everyone, definitely recommend
Lovely helpful staff who always try to give us the apartment we want and solve any problems without delay. Gate immediately on to the prom which is a great asset to the site. Everywhere spotlessly clean even though the apartments are dated. Very quiet at night. Keep going back as we like it so much.
It was very easy to book. This will be our second visit it's a lovely place for a holiday and very good value.
Very bad communication with the Hotel. They rarely anwser phones or E-Mails. They do not introduce themselves on the phone or sign their emails. So you do not know to whom you are talking to. There was a problem with my Credit card and I tried to arrange a payment through a bank. But I was unable to communicate that with their personnal. Indeed very poor language skills. I had to cancel my reservation.
Wie auch auf Malle, super Service auf Teneriffa
The website and booking process were both informative and easy to use, hopefully our hotel will live up to expectations
Stayed at Lagos De Cesar. Outstanding hotel. Food was plentiful and a great choice. Some of it could have been slightly hotter but didn't stop us from eating it. Drinks were great. Usual local spirits for all inclusive. Staff were outstanding (especially Nuria). All around and excellent hotel. Have booked again for next year
Last minute Christmas getaway,Black Friday bargain!
Encantada con el servicio..
La reserva todo bien espero que cuando esté en hotel salga con la misma opinion
Enjoy Torremolinos have been going for many years,first time last year at Cervantes pleasantly surprised at hotel,so trying again in February.
Based on analysis of 125 reviews rated 1-2 stars for BLUESEA Hotels
“Very poor company, i booked and paid for an extra large double room, only to be fobbed off with a single room, Nothi...”
“Very poor company, i booked and paid for an extra large double room, only to be fobbed off with a single room, Nothi...”
“Bluesea Los Fiscos, Lanzarote”
“Very bad experience”
“I went downstairs to tell Martha, the receptionist and after I tried to tell her nicely that we cannot stay in such c...”
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BLUESEA Hotels is a hospitality company that specializes in providing beachfront accommodations at competitive prices. With a focus on all-inclusive holiday experiences, the company caters to a diverse clientele, including families, couples, seniors, and solo travelers. Customers can explore a variety of destinations, such as Mallorca, Tenerife, and Costa del Sol, ensuring convenient access to both relaxation and local attractions. The company’s platform allows users to book hotels directly, offering exclusive deals, guaranteed lowest prices, and free cancellation options. BLUESEA Hotels emphasizes user-friendly service with a configurator designed to help travelers find their ideal lodging based on personal preferences and travel styles. By prioritizing comfort, location, and essential amenities, BLUESEA Hotels aims to enhance the vacation experience for its guests.
BLUESEA Hotels receives a mixed reception from guests, with many praising the overall hotel experience while others express significant dissatisfaction. Positive reviews highlight the good quality of certain hotels and the friendly staff, with some guests appreciating the entertainment options available. However, numerous complaints focus on the poor condition of the rooms, including issues like cleanliness, broken fixtures, and even bed bugs. Guests also criticize the food quality and variety, with several noting that it fails to meet expectations. Additionally, there are reports of inadequate customer service, particularly regarding room bookings and accommodations. Overall, while some customers enjoy their stay, the negative experiences shared by many indicate that there are serious areas for improvement.
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