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HomeBLS International Services Ltd. Reviews
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BLS International Services Ltd. Reviews

4.67 out of 5 stars
4.67 out of 5 stars
4.7
|Excellent|1,000 reviews

TrustScore

4.7
4.67 out of 5 stars
Excellent
5 out of 5 stars
887
4 out of 5 stars
32
3 out of 5 stars
10
2 out of 5 stars
6
1 out of 5 stars
65
1,000 reviews in total

Review summary

BLS International Services Ltd. receives overwhelmingly positive feedback, with many reviewers praising the quality of service and the helpfulness of the staff. Customers frequently highlight their experiences as quick and efficient, noting that staff members like Mukil, Premkumar, and Baljeet provide exceptional support throughout the passport renewal process. The overall sentiment reflects satisfaction with the service provided, as many express gratitude for the assistance received. However, some complaints arise regarding staffing levels, with a few customers mentioning long wait times due to being under-staffed, which can lead to delays. Despite these concerns, the majority of reviews emphasize a positive experience, showcasing BLS International as a reliable choice for passport services. Overall, the sentiment is predominantly positive.

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Based on reviews, created with AI

See what reviewers are saying

Harinder Sandhu
Harinder SandhuFeatured

6 months ago

5 out of 5 stars

Good Service by Harry- was very polite…

Good Service by Harry- was very polite and helpful

Prabhjot Singh
Prabhjot SinghFeatured

6 months ago

5 out of 5 stars

She really good job she is name jiya

She really good job she is name jiya

Ali Raza
Ali RazaFeatured

6 months ago

1 out of 5 stars

Really vulgar services that BLS…

Really vulgar services that BLS providing in Pakistan and playing with future of students!

Rimsha Malik
Rimsha MalikFeatured

6 months ago

1 out of 5 stars

Please improve your services by keeping…

Please improve your services by keeping agent mafia away.

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saeed alduain
saeed alduain
1 reviews
10 months ago
5 out of 5 stars

Alhanouf alessa

Alhanouf alessa

Helpful?
Eda Bora
Eda Bora
1 reviews
10 months ago
5 out of 5 stars

They were very kind and friendly and…

They were very kind and friendly and fast. This is the first time I didn’t wait in line to start the process.

Helpful?
Girish Dhanwani
Girish Dhanwani
1 reviews
10 months ago
5 out of 5 stars

Mr Govind

Mr, Govind from BLS, did a great Job,

Helpful?
Consumer
Consumer
1 reviews
10 months ago
5 out of 5 stars

The agent harita was very helpful

The agent harita was very helpful , my situation was a bit complicated even tho she delivered a high rated costumer service for the BLS

Helpful?
Ian
Ian
1 reviews
10 months ago
1 out of 5 stars

Very poor experience

I visited BLS London today. I've applied for visas many times. This is the worst visa application experience ever. 1. Website There was no free slot appointment available so I had to pay £100 for their "premium" service that's always available. Not to mention other fees that you can't opt out (more below). The website had an appalling user interface. I work in tech so I'm not technologically illiterate. I know it's not remotely difficult for them to make the website a little bit more usable. First, uploading your own photo always showed errors. I had to look up online how to do it. If you google "bls upload photo". you can see all the people's attempts to pass this ridiculous system. Next, there's this live photo check where you have to open the camera to verify your face. Again, they made it ridiculously difficult. I had to try many times. I never had a problem with a face check from the UK home office before. Finally, there's no saved progress, so if you get an error at any step in the process you have to start over again. Also, if you spend too long (maybe 20 minutes!?) on the application, you have to start again from scratch. In the end, I got the appointment and the filled application which I had to edit anyway because it didn't fill in some information that should be filled. I don't understand why they don't just let the applicant fill in the form themselves as it's downloadable from their website anyway. 2. Appointment at the centre The centre layout was confusing. There were two counters, but there's no sign to indicate what counter you should go to. People had to ask each other about that. I stayed in the queue at the wrong counter before I realised I had to change. It's very easy to just put up the sign that this counter is for printing and another counter is for getting the queue token. The document checking process was fine, probably because I used the premium service. However, when I moved onto the biometric collection, I had to use the same counter as the regular service. That's when I experienced poor service. The staff was very rushed. He didn't wait until I sat down properly before taking my photo. The fingerprint collection was lousy. I have faded fingerprints. It usually took me a few tries to collect them properly, but the staff there just took it once and moved on very quickly. In the end, I paid £206.59 at the centre (£1.95 SMS service fee, £14.55 BLS service fee, £74.65 Visa fee, £29.99 Courier, £100.00 Premium service). This doesn't include £14.55 that I had paid when booking for the appointment on the website. However, the service I've received wasn't remotely close to the fee I had to pay. I know this is not unexpected when you have a monopoly, but I think VLS is still better than this. This really puts me off from ever applying for the spain visa again.

Helpful?
Perumal மாலினி
Perumal மாலினி
1 reviews
10 months ago
5 out of 5 stars

Very Good Nice

Very Good Nice

Helpful?
Muhammad Nauman
Muhammad Nauman
1 reviews
10 months ago
5 out of 5 stars

Very professional and friendly staff.overall very convenient experience with family. Special thanks for Syed Imran and Sami for their support in arranging all documents properly.

Very professional and friendly staff.

Helpful?

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Nada Eweiss
Nada Eweiss
1 reviews
10 months ago
5 out of 5 stars

Excellent experience

Thank you so much for today! 🙏 you made the experience very enjoyable and quick! ✨ Muhammad shamzeer was extremely cooperative, communicative, and punctual! Thanks to him 🙌

Helpful?
Tracy
Tracy
1 reviews
10 months ago
5 out of 5 stars

BLS International Services Santa Cruz de Tenerife

I recently visited BLS International Services in Tenerife for OCI issuance and had a smooth, efficient experience. The services provided by Mr. Gobind were professional, clear, and highly organized. He ensured all my queries were answered with clarity and guided me through the process with patience and professionalism. Overall, I truly appreciate the level of service and support received, and would confidently recommend BLS and Mr. Gobind for his services.

Helpful?
lalu patel
lalu patel
1 reviews
10 months ago
5 out of 5 stars

Govind bhai good provide information and service.

Good service and govind bhai good provide information and help. Helpful person in BLS India Consular Application Center Tenerife.

Helpful?
Issa
Issa
1 reviews
10 months ago
5 out of 5 stars

Excellent and Efficient Service

Everything went fast, smooth, and easy. The staff were very accommodating and knowledgeable. I didn’t have to wait at all, the whole process was quick and efficient.

Helpful?
Subramanian Ramanathan
Subramanian Ramanathan
1 reviews
10 months ago
5 out of 5 stars

Professionally handled at Fahaheel…

Professionally handled at Fahaheel counter-1 visited on 7th April

Helpful?
chubbymint Dilok
chubbymint Dilok
1 reviews
10 months ago
5 out of 5 stars

Good service

Good service

Helpful?
Shrey Chakravorty
Shrey Chakravorty
1 reviews
10 months ago
1 out of 5 stars

Coercive and Opaque Sales Tactics

Denied itemized receipts. Charges for services like courier and photographs inflated beyond rates listed on the website. Staff refused to provide a cost breakdown upfront, instead attempting to collect payment with little explanation. When I declined optional services, i was met with hostility, delayed processing, and even veiled threats. The representative refused to process my application as i demanded itemized receipts for value added services. Location: BLS Mississauga Rep. Name: Ramandeep Kaur

Helpful?
Mikayel Margaryan
Mikayel Margaryan
1 reviews
10 months ago
1 out of 5 stars

Scumming people

Purposely eliminating standard appointment so people have to get an premium appointment charge you 14 pound , then on the day of appointment they will charge you for waping 170 pounds, then they will sent your passport in 2nd class mail that will not deliver and lie that no one was at home , BLS PRIMIUM SERVICE IS NOT 2ND CLASS POST IS SPECIAL DELIVERY , WHERE IS MY PASSPORT , OR AT LEAST LET US KNOW GHAT HAVE WE BE GRANTED A TOURIST VISA OR REFUSED IS NOT HARD TO SEND A LETTER LETTING PEOPLE KNOW SO THE PASSPORT CAN GOLLOW SHORTLY

Helpful?
Kewal Ram
Kewal Ram
1 reviews
10 months ago
5 out of 5 stars

Muy amable con respeto

Muy amable con respeto Great job👍

Helpful?
Kalyan Biswas
Kalyan Biswas
1 reviews
10 months ago
5 out of 5 stars

It was a placer how they handle the…

It was a pleasure to see how smoothly they handled the process. The staff was incredibly friendly and supportive.

Helpful?
Nassir Elkarkni
Nassir Elkarkni
1 reviews
10 months ago
5 out of 5 stars

BlsContact

Great experience

Helpful?
Jibina James
Jibina James
1 reviews
10 months ago
5 out of 5 stars

I recently visited the BLS…

I recently visited the BLS International office in Regina and was assisted by Jisha. I had a great experience with her service—she was professional, polite, and very knowledgeable. Jisha guided me through the entire process with patience and made sure all my documents were in order. She was efficient and courteous, making the whole experience smooth and stress-free. I truly appreciate her excellent customer service and would highly recommend her to anyone visiting the BLS office. Thank you, Jisha!

Helpful?
Stephane
Stephane
1 reviews
10 months ago
1 out of 5 stars

Bls International Dakar

Votre bureau du Sénégal, specifiquement celui qui gère les demandes de visa pour l’Espagne a Dakar est le center de visa le plus nul que j’ai eu a frequenter jusqu’a ce jour.

Helpful?
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About BLS International Services Ltd.

BLS International Services Ltd. is a global leader in visa and passport outsourcing, providing a range of services designed to facilitate visa processing, consultancy, and consular services. The company caters to individuals, governments, and diplomatic missions, ensuring efficient and reliable processing of visa applications and related services. With a focus on technology-enabled solutions, BLS International streamlines the visa application process for various countries, enhancing user experience and operational efficiency. The company serves a diverse clientele, including embassies, consulates, and applicants from multiple regions worldwide. Their offerings encompass eVisa assistance, passport services, attestation services, and comprehensive support for government agencies in managing visa outsourcing operations. By leveraging their global expertise, BLS International aims to simplify the complexities of international travel documentation for users across different sectors.

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