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HomeBJS Home Delivery Reviews
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BJS Home Delivery Reviews

4.478 out of 5 stars
4.478 out of 5 stars
4.5
|Great|1,000 reviews

TrustScore

4.5
4.478 out of 5 stars
Great
5 out of 5 stars
831
4 out of 5 stars
32
3 out of 5 stars
22
2 out of 5 stars
14
1 out of 5 stars
101
1,000 reviews in total

Review summary

BJS Home Delivery receives overwhelmingly positive feedback, with many reviewers praising the speed and efficiency of their service. Customers consistently highlight the on-time delivery and excellent communication, noting that the delivery staff are friendly and professional. Reviewers appreciate the care taken with their items, often describing the experience as pain-free and seamless. However, there are some critical comments regarding delivery issues, particularly when the service does not meet the two-man delivery expectation, leading to frustration for some customers. Despite these occasional complaints, the majority of feedback reflects satisfaction with the overall service quality and product handling. Overall, BJS Home Delivery is viewed positively, with a strong emphasis on their reliable and friendly service.

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Based on reviews, created with AI

See what reviewers are saying

Customer
CustomerFeatured

7 months ago

5 out of 5 stars

Great service

Great service

Anonymous
AnonymousFeatured

7 months ago

5 out of 5 stars

First class service.

First class service. Excellent communication and both delivery staff were very friendly and helpful

Paul Strickland
Paul StricklandFeatured

7 months ago

5 out of 5 stars

Great experience and a pain-free…

Great experience and a pain-free delivery. I had good notice of when they would arrive, and they delivered everything with care.

winkle singh
winkle singhFeatured

7 months ago

5 out of 5 stars

Every item delivered as promised.The…

Every item delivered as promised.The sofa bed seating was not as large as I thought but overall great furniture and beds.I had a great 2 man team, deliver 9 large items They done the job professional... See more

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Oliver
Oliver
1 reviews
8 months ago
5 out of 5 stars

Easy to order and fast delivery!

Easy to order, fast delivery!

Helpful?
Dorothy Pattison
Dorothy Pattison
1 reviews
8 months ago
5 out of 5 stars

A smooth transaction from purchase to delivery.

Lovely polite delivery drivers and good tracking information thank you.

Helpful?
Michelle  Sonna
Michelle Sonna
1 reviews
8 months ago
5 out of 5 stars

Brilliant great delivery

Brilliant great delivery

Helpful?
Lauren
Lauren
1 reviews
8 months ago
5 out of 5 stars

Fantastic service

Had a few deliveries from this company for Dusk products and always had excellent service. Clear delivery instructions and opportunity to change delivery circumstances. The drivers communicate through email, text and WhatsApp as well as giving you a call when they are half an hour away. Products always arrived in perfect condition and care taken when leaving them.

Helpful?
LuLu C
LuLu C
1 reviews
8 months ago
5 out of 5 stars

Very quick and helpful delivery

Very quick and helpful delivery. Polite and friendly gentlemen.

Helpful?
Consumer
Consumer
1 reviews
8 months ago
5 out of 5 stars

BJS delivery

Couldn’t fault it. Chose the day I wanted and given a 3-hour delivery slot 24-hours before the scheduled day. Delivered within the 3-hour window too. Excellent service, thank you BJS.

Helpful?
feemac
feemac
1 reviews
8 months ago
5 out of 5 stars

Communication was good and the delivery…

Communication was good and the delivery guys carried the items into my house, which was appreciated.

Helpful?

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L Mccrystal
L Mccrystal
1 reviews
8 months ago
5 out of 5 stars

Prompt delivery

Was kept informed throughout the process. The delivery team notified me when they were 30mins away. They were polite and efficient. A very good service.

Helpful?
Helen
Helen
1 reviews
8 months ago
5 out of 5 stars

Great service

Great service

Helpful?
Bernard
Bernard
1 reviews
8 months ago
5 out of 5 stars

Delivery time after ordering very quick…

Delivery time after ordering very quick within the days they indicated. They seemed to be very organised, giving the day of delivery and also contacted me on a Sunday evening to tell me the 3 hour window. They phoned 25 mins before arrival, and arrived in the middle of the 3 hour window time. My chairs were carried through by a pleasant and helpful chap who asked where I wanted the chairs. We are very pleased by our experience.

Helpful?
as
as
1 reviews
8 months ago
5 out of 5 stars

Nice people-clear time slot-thanks

Nice people-clear time slot-thanks

Helpful?
Mark Symes
Mark Symes
1 reviews
8 months ago
5 out of 5 stars

did everything on time and as they said…

did everything on time and as they said it would happen

Helpful?
Mrs.Foster
Mrs.Foster
1 reviews
8 months ago
5 out of 5 stars

Delivered on time as ststrd

Delivered on time as ststrd

Helpful?
steven reed
steven reed
1 reviews
8 months ago
5 out of 5 stars

Did exactly as I asked

Did exactly as I asked, notified me as to approximate time of delivery and arrived when he said, very prompt and polite manner, couldn't ask for more!

Helpful?
Lyn and Barry Penfold
Lyn and Barry Penfold
1 reviews
8 months ago
2 out of 5 stars

Efficient in as much as letting me know…

Efficient in as much as letting me know when the delivery would be made. The delivery timeslot offered was 7-10, which differed from Mattressman's hours of 8-6. The delivery men did not engage with me at all, they only spoke with my husband.

Helpful?
Anonymous
Anonymous
1 reviews
8 months ago
5 out of 5 stars

Great!

Email day before with delivery window, call 3 hours before, arrived in time and took the goods to the house as well. Really nice guys as well

Helpful?
Will Harding
Will Harding
1 reviews
8 months ago
2 out of 5 stars

Never delivered to the room desired

Never delivered to the room desired Looking at the delivery note - Box’s were damaged I have photo evidence Left outside I managed to get them to the room requested on my own

Helpful?
Kim
Kim
1 reviews
8 months ago
5 out of 5 stars

easy process from order to delivery

easy process from order to delivery

Helpful?
MAGGIE
MAGGIE
1 reviews
8 months ago
5 out of 5 stars

Excellent service

Excellent service, couldn’t have been better. Message as promised the evening before, and efficient, polite delivery within the time frame.

Helpful?
Julie
Julie
1 reviews
8 months ago
5 out of 5 stars

Delivered with care

Delivered with care. Contacted me prior to delivery .

Helpful?
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About BJS Home Delivery

BJS Home Delivery is a logistics company specializing in providing home delivery services for a variety of products, including furniture, electronics, and gym equipment. The company offers flexible delivery options, accommodating requests for one-man, two-man, and three-man teams, as well as additional services such as unpacking, assembly, recycling, and packaging disposal. Targeting both individual consumers and businesses, BJS Home Delivery aims to streamline the delivery process, ensuring that items reach their destinations efficiently and safely. Customers can obtain quotes and discuss their specific delivery requirements through the company's website or by contacting their customer service team directly. With a focus on customer satisfaction, BJS Home Delivery seeks to meet the diverse needs of its clientele in the home delivery sector.

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