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HomeBJS Home Delivery Reviews
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BJS Home Delivery Reviews

4.478 out of 5 stars
4.478 out of 5 stars
4.5
|Great|1,000 reviews

TrustScore

4.5
4.478 out of 5 stars
Great
5 out of 5 stars
831
4 out of 5 stars
32
3 out of 5 stars
22
2 out of 5 stars
14
1 out of 5 stars
101
1,000 reviews in total

Review summary

BJS Home Delivery receives overwhelmingly positive feedback, with many reviewers praising the speed and efficiency of their service. Customers consistently highlight the on-time delivery and excellent communication, noting that the delivery staff are friendly and professional. Reviewers appreciate the care taken with their items, often describing the experience as pain-free and seamless. However, there are some critical comments regarding delivery issues, particularly when the service does not meet the two-man delivery expectation, leading to frustration for some customers. Despite these occasional complaints, the majority of feedback reflects satisfaction with the overall service quality and product handling. Overall, BJS Home Delivery is viewed positively, with a strong emphasis on their reliable and friendly service.

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Based on reviews, created with AI

See what reviewers are saying

Customer
CustomerFeatured

7 months ago

5 out of 5 stars

Great service

Great service

Anonymous
AnonymousFeatured

7 months ago

5 out of 5 stars

First class service.

First class service. Excellent communication and both delivery staff were very friendly and helpful

Paul Strickland
Paul StricklandFeatured

7 months ago

5 out of 5 stars

Great experience and a pain-free…

Great experience and a pain-free delivery. I had good notice of when they would arrive, and they delivered everything with care.

winkle singh
winkle singhFeatured

7 months ago

5 out of 5 stars

Every item delivered as promised.The…

Every item delivered as promised.The sofa bed seating was not as large as I thought but overall great furniture and beds.I had a great 2 man team, deliver 9 large items They done the job professional... See more

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Nc
Nc
1 reviews
8 months ago
5 out of 5 stars

Helpful and friendly

Fantastic communication. Very helpful and friendly. Would highly recommend. Thank you

Helpful?
Jamie Stevens
Jamie Stevens
1 reviews
8 months ago
5 out of 5 stars

Amazing Quality product

Amazing Quality product. Great service! Very Happy! Would highly recommend!

Helpful?
Miss cindy hyson
Miss cindy hyson
1 reviews
8 months ago
5 out of 5 stars

Fantastic delivery guys

The two delivery guys did a fantastic job carrying my boxed furniture to my living room, which is a 3rd floor flat within a house, so no lift. The heatwave did not help. Iced water was ready to help cool them down. Thanks guys, really appreciate your hard work and effort.

Helpful?
Andrew Walker
Andrew Walker
1 reviews
8 months ago
5 out of 5 stars

Quality furniture and great delivery men

Lalit & Alex delivered our new bedroom furniture well within the time window. They were very helpful and took all the items upstairs. The furniture itself is beautifully made and very solid. Such a bonus to find quality items that do not have to be put together. Excellent quality and excellent delivery - thankyou.

Helpful?
jarnal singh
jarnal singh
1 reviews
8 months ago
5 out of 5 stars

First time ordering from this company…

First time ordering from this company delivered on time very helpful drivers will definitely use in future also a thanks to criss who kept me informed on my order

Helpful?
LYNDA
LYNDA
1 reviews
8 months ago
5 out of 5 stars

only ordered sat

excellent only ordered sat 5th delivered already on thurs 10th delivery drivers amazing in this heat

Helpful?
Old Patch
Old Patch
1 reviews
8 months ago
5 out of 5 stars

Delivered as promised

Delivered as promised - helpful.

Helpful?

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Cindy  Thomas
Cindy Thomas
1 reviews
8 months ago
5 out of 5 stars

Delivery men very polite and carried…

Delivery men very polite and carried boxes into property

Helpful?
iain kerswell
iain kerswell
1 reviews
8 months ago
5 out of 5 stars

Excellent service

Excellent service

Helpful?
jeff marven
jeff marven
1 reviews
8 months ago
5 out of 5 stars

Delivery was quick

Delivery was quick, comms were good and the delivery personnel were friendly and helpful. No hesitation in recommending BJS to others!

Helpful?
E & G
E & G
1 reviews
8 months ago
5 out of 5 stars

Kept well informed and delivery men…

Kept well informed and delivery men were very helpful.

Helpful?
Jadine
Jadine
1 reviews
8 months ago
5 out of 5 stars

Drivers were fantastic.

Drivers were fantastic.

Helpful?
Margaret
Margaret
1 reviews
8 months ago
5 out of 5 stars

Excellent

Excellent, delivery was as usual on time.young men were very polite,👍👍

Helpful?
Omar Elsiraffy
Omar Elsiraffy
1 reviews
8 months ago
5 out of 5 stars

Great service

Great service

Helpful?
David
David
1 reviews
8 months ago
3 out of 5 stars

Delivery on time and driver friendly BUT

Delivery on time and driver friendly BUT was surprised that not unpacked and packaging removed. Was a little difficult for me as asn 85 yr old to unpack etc. Was not told at time of ordering that would be delivered 'In Carton' for me to unpack. Items ok.

Helpful?
Kaye Hollingsworth
Kaye Hollingsworth
1 reviews
8 months ago
5 out of 5 stars

Constant regular updates on order…

Constant regular updates on order process and the delivery was fantastic. Took an hour to put the table together all pieces fitted together well. Packaged really well and the delivery guys were lovely. Definitely 5* company

Helpful?
Ray G
Ray G
1 reviews
8 months ago
1 out of 5 stars

How did they arrive in one peice

The parts arrived and look ok, but I have no idea how they are still in one piece .As the van took off over the speed bumps I could also here my pot toilet and tank take off and land several times in the back of the van , They need to slow down or one day they will kill somebody!

Helpful?
Ana Wilson
Ana Wilson
1 reviews
8 months ago
1 out of 5 stars

Kindly asked then if they could help…

Kindly asked then if they could help and put the boxes in the bedroom because i have a disability, even showed them my disable badge, and they prompltly refused. Not nice at all the box also arrived with wholes which I have taken pictures.

Helpful?
Customer
Customer
1 reviews
8 months ago
5 out of 5 stars

Customer Care

Excellent customer care and assistance from both shop staff and delivery team.

Helpful?
Candace  Allen
Candace Allen
1 reviews
8 months ago
5 out of 5 stars

Completely professional

Completely professional, calling twice with delivery updates. Efficient and polite.

Helpful?
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About BJS Home Delivery

BJS Home Delivery is a logistics company specializing in providing home delivery services for a variety of products, including furniture, electronics, and gym equipment. The company offers flexible delivery options, accommodating requests for one-man, two-man, and three-man teams, as well as additional services such as unpacking, assembly, recycling, and packaging disposal. Targeting both individual consumers and businesses, BJS Home Delivery aims to streamline the delivery process, ensuring that items reach their destinations efficiently and safely. Customers can obtain quotes and discuss their specific delivery requirements through the company's website or by contacting their customer service team directly. With a focus on customer satisfaction, BJS Home Delivery seeks to meet the diverse needs of its clientele in the home delivery sector.

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