Holly and James part of CSD at…
Holly and James part of CSD at Berkfield have excelled in assisting and resolving a query raised and ensuring my complete satisfaction as a long-standing customer
4.4
Great
1,000 reviews
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💬Hasn't replied to negative reviews
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Review summary
Berkfield Home receives consistently positive reviews. Customers particularly appreciate service and professional, though some mention concerns about customer service and poor quality.
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Based on reviews, created with AISee what reviewers are saying
After constantly requested a label to…
After constantly requested a label to return faulty item when arrived,I was ignored then offered 25% off price if I kept or a exchange..I refused both was told I would get full refund once I complained to klarna.but still not received refund,? Avoid this company.
An incredibly helpful customer service…
An incredibly helpful customer service representative called James went the extra mile to ensure that our experience was first rate.
Excellent company customer services
The company were prompt in their replies to my query. The team advisor that I dealt with was most helpful and understanding of the issue. We reached a satisfactory conclusion in a short time.
Company details
Information provided by various external sources
No description available yet.
Contact info
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Website
berkfieldhome.com
All reviews
1,000 total • Write a review
Showing 981 - 990 of 996 reviews
KG
My experience regarding the refund was…
My experience regarding the refund was OK!. Was expecting slightly more than 25% back as the product was very, very poor. Good job it is in the garden and only used for putting refuse bags in
Date of experience: July 24, 2024
W
Williams
US
To be honest I've given 3 because the…
To be honest I've given 3 because the shelving unit i ordered arrived damaged but it had been painted over to hide the damage. Why? Why go to tat length to try and hide it. Be honest and sell it at a reduction. They were quick to remedy so that sidec was excellent.
Date of experience: July 24, 2024
HB
Absolutely fantastic comms when I had a…
Absolutely fantastic comms when I had a slight issue. Dealt with superbly well and quickly.
Date of experience: July 24, 2024
FM
I was disappointed with a garden set I…
I was disappointed with a garden set I received through the Debenhams sale the prompt attention and manners of Sam (My Customer Service Advisor) was second to none. Extremely polite and helpful- and transparent also.
Date of experience: July 23, 2024
ms
Excellent communication and outcome to…
Excellent communication and outcome to my requirement. Extremely polite and helpful team of people.
Date of experience: July 23, 2024
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