Holly and James part of CSD at…
Holly and James part of CSD at Berkfield have excelled in assisting and resolving a query raised and ensuring my complete satisfaction as a long-standing customer
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4.4
Great
1,000 reviews
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💬Hasn't replied to negative reviews
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Review summary
Berkfield Home receives consistently positive reviews. Customers particularly appreciate service and professional, though some mention concerns about customer service and poor quality.
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Based on reviews, created with AISee what reviewers are saying
After constantly requested a label to…
After constantly requested a label to return faulty item when arrived,I was ignored then offered 25% off price if I kept or a exchange..I refused both was told I would get full refund once I complained to klarna.but still not received refund,? Avoid this company.
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An incredibly helpful customer service…
An incredibly helpful customer service representative called James went the extra mile to ensure that our experience was first rate.
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Excellent company customer services
The company were prompt in their replies to my query. The team advisor that I dealt with was most helpful and understanding of the issue. We reached a satisfactory conclusion in a short time.
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Company details
Information provided by various external sources
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Website
berkfieldhome.com
All reviews
1,000 total • Write a review
Showing 781 - 790 of 996 reviews
AE
Berkfield had a fantastic response to…
Berkfield had a fantastic response to any queries I had and were quick to fix any issues. High quality products and customer service!
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KS
Issued me a refund instantly for goods…
Issued me a refund instantly for goods that were no longer required. Customer service were extremely efficient. Thank you.
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MS
Absolutely amazing customer service x
Absolutely amazing customer service x
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rm
easy to deal with any inquiries and…
easy to deal with any inquiries and really smooth transaction good customer service online chat,, 5 star for you
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DE
Bedside cabinets purchase
I had such a positive experience with Berkfield home. After receiving the item which was of high quality,the colour didn’t quite match, but when I explained this to them it was a seamless process .Great and kind staff giving prompt responses on emails and putting my needs as their priority, thank you James.
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ME
Very responsive in answering emails and…
Very responsive in answering emails and great service.
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