Holly and James part of CSD at…
Holly and James part of CSD at Berkfield have excelled in assisting and resolving a query raised and ensuring my complete satisfaction as a long-standing customer
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4.4
Great
1,000 reviews
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💬Hasn't replied to negative reviews
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Review summary
Berkfield Home receives consistently positive reviews. Customers particularly appreciate service and professional, though some mention concerns about customer service and poor quality.
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Based on reviews, created with AISee what reviewers are saying
After constantly requested a label to…
After constantly requested a label to return faulty item when arrived,I was ignored then offered 25% off price if I kept or a exchange..I refused both was told I would get full refund once I complained to klarna.but still not received refund,? Avoid this company.
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An incredibly helpful customer service…
An incredibly helpful customer service representative called James went the extra mile to ensure that our experience was first rate.
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Excellent company customer services
The company were prompt in their replies to my query. The team advisor that I dealt with was most helpful and understanding of the issue. We reached a satisfactory conclusion in a short time.
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Company details
Information provided by various external sources
No description available yet.
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Website
berkfieldhome.com
All reviews
1,000 total • Write a review
Showing 751 - 760 of 996 reviews
DH
A good company
The company were easy to contact and gave a quick reply.They were always helpful and resolved any issues promptly. Will certainly be doing business with them again
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DC
Received a gazebo and it wasn’t fit for…
Received a gazebo and it wasn’t fit for purpose. Refunded me and told I could keep the gazebo. I have donated it to a local charity
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tu
Very helpful and responsive customer…
Very helpful and responsive customer service team
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V
Responsive and helpful
Would give 5 stars for customer service but unfortunately the quality of the furniture supplied let it down. The order arrived on time and was well packaged. Decided the item wasn’t right for our space though and customer services were very helpful and responsive. The refund was processed quickly.
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