Holly and James part of CSD at…
Holly and James part of CSD at Berkfield have excelled in assisting and resolving a query raised and ensuring my complete satisfaction as a long-standing customer
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4.4
Great
1,000 reviews
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💬Hasn't replied to negative reviews
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Review summary
Berkfield Home receives consistently positive reviews. Customers particularly appreciate service and professional, though some mention concerns about customer service and poor quality.
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Based on reviews, created with AISee what reviewers are saying
After constantly requested a label to…
After constantly requested a label to return faulty item when arrived,I was ignored then offered 25% off price if I kept or a exchange..I refused both was told I would get full refund once I complained to klarna.but still not received refund,? Avoid this company.
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An incredibly helpful customer service…
An incredibly helpful customer service representative called James went the extra mile to ensure that our experience was first rate.
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Excellent company customer services
The company were prompt in their replies to my query. The team advisor that I dealt with was most helpful and understanding of the issue. We reached a satisfactory conclusion in a short time.
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Company details
Information provided by various external sources
No description available yet.
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Website
berkfieldhome.com
All reviews
1,000 total • Write a review
Showing 731 - 740 of 996 reviews
MQ
Good quality product- customer quieres…
Good quality product- customer quieres handled quickly and professionally
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DB
Excellent customer service
Excellent customer service, understanding and knowledgeable.
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BK
Thank you , great company x
Thank you . Great company. Great customer service x
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JH
I had a delivery which I had not ordered b…
I had a delivery which I had not ordered and it was tesco that was at fault. I approached berkfield whom had dispatched the items and very quickly they resolved the issue and as a gesture of good will I did not need to return the items and was fully reimbursed. I donated the items to Douglas mcmillan hospice.
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