Review summary

Berkfield Home receives consistently positive reviews. Customers particularly appreciate service and professional, though some mention concerns about customer service and poor quality.

Based on reviews, created with AI

See what reviewers are saying

PB
Holly and James part of CSD at…

Holly and James part of CSD at Berkfield have excelled in assisting and resolving a query raised and ensuring my complete satisfaction as a long-standing customer

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After constantly requested a label to…

After constantly requested a label to return faulty item when arrived,I was ignored then offered 25% off price if I kept or a exchange..I refused both was told I would get full refund once I complained to klarna.but still not received refund,? Avoid this company.

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j
An incredibly helpful customer service…

An incredibly helpful customer service representative called James went the extra mile to ensure that our experience was first rate.

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L
Excellent company customer services

The company were prompt in their replies to my query. The team advisor that I dealt with was most helpful and understanding of the issue. We reached a satisfactory conclusion in a short time.

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All reviews

1,000 total • Write a review

Showing 721 - 730 of 996 reviews
EN

Ordered wrong product and customer…

Ordered wrong product and customer service was very communicative and understanding!

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C

Good customer service fast efficient…

Good customer service fast efficient delivery

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FK

Bought one item had problem witho it…

Bought one item had problem witho it but they sorted it out so nicely 😊so happy with there customer service

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D

Great customer service

My parcel wasn't delivered. Issues with the delivery company not the seller. Got a refund quickly and the customer service was great.

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MF

Superb Customer Service !

Immediate response via email which is refreshing - normally days for some companies ! Return/refund sorted very quickly, emails were polite and courteous - impressed - thank you !

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PM

Great customer service

Great customer service and the shoe cabinet is lovely just as advertised

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AL

Really great customer service support

Really great customer service support! Some companies really need to learn from them.

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C

They helped me so quick

They helped me so quick. Highly recommended.

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S

Fantastic customer service

Fantastic customer service, timely and very responsive.

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A

Amazing customers dealing

Amazing customers dealing, help me very well regarding my order.thanks.

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