Holly and James part of CSD at…
Holly and James part of CSD at Berkfield have excelled in assisting and resolving a query raised and ensuring my complete satisfaction as a long-standing customer
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4.4
Great
1,000 reviews
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💬Hasn't replied to negative reviews
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Review summary
Berkfield Home receives consistently positive reviews. Customers particularly appreciate service and professional, though some mention concerns about customer service and poor quality.
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Based on reviews, created with AISee what reviewers are saying
After constantly requested a label to…
After constantly requested a label to return faulty item when arrived,I was ignored then offered 25% off price if I kept or a exchange..I refused both was told I would get full refund once I complained to klarna.but still not received refund,? Avoid this company.
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An incredibly helpful customer service…
An incredibly helpful customer service representative called James went the extra mile to ensure that our experience was first rate.
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Excellent company customer services
The company were prompt in their replies to my query. The team advisor that I dealt with was most helpful and understanding of the issue. We reached a satisfactory conclusion in a short time.
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Company details
Information provided by various external sources
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Website
berkfieldhome.com
All reviews
1,000 total • Write a review
Showing 271 - 280 of 996 reviews
D
Awful quality and experience …
The quality of this product was extremely poor it arrived with scratches, cracks and chips on majority of the panels. Was offered 3 discounts to keep item even though I requested a full refund and collection when finally advised I would receive a refund I was told to keep item as they were unable to collect on further requests to collect I was advised to keep it as a gesture or give to charity or despise of it!
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Ra
Holy from Berkfield was very helpful in…
Holy from Berkfield was very helpful in organising a refund due to a faulty product . She provided a fast response to my emails, was very polite and understanding and processed my refund fast. The team and company are very professional and I will be buying furniture from them again.
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IC
I had a very nice experience dealing…
I had a very nice experience dealing with this company from the beginning. Especially when I decided to return the item because wasn't fit in my new place, Mr James gaves for me the best solution with no any delays. We'll done in the all personal where working in this company.
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