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Review summary
Beal's Estate Agents is exceptionally well-rated by customers. Customers particularly appreciate service and professional, though some mention concerns about communication and poor quality.
Natalia has been so helpful in finding a perfect home for my husband and I that ticks all our boxes. She is always quick to respond to any questions we have, and has been very approachable and kind. We are very thankful.
Simon helped us find our ideal flat. From start to finish he was friendly and 100% professional. He guided us through the paperwork and made the whole process stress free. We would highly recommend Simon and Beal's.
Philip & Allison
As usual great teamwork by Oliver, Hannah & Jay
Very professional , experienced and informative,
I only use Beals for letting my properties , am very pleased with their services.
Simon has been the agent helping me with finding the ideal property for me and my daughter for the past two weeks. He understood immediately what i like and made sure he showed me only places that would suit our needs. Once we secured a property, we faced some challenges with the process and he went above and beyond my expectations. I never imagined someone being so kind and helpful !!! If i was to find a property again, I would definitely ask for Simon again!!
The agent who showed us round for our viewings (Louise) was brilliant and it showed throughout our interactions with her. From introducing us to an excellent, knowledgeable mortgage advisor, to doing extra viewings for parent/parents in laws to chasing up issues we needed help with. I would give more stars if I could.
We felt heard and any time we needed things explained to us, it was done professionally, non-beratingly and clear.
So thank you Lousie and Beals for helping us buy our first home.
I couldn’t recommend Beals, and specifically Jasmin, enough. Her knowledge and attention to detail made the entire process smooth and stress free. Jasmin made what could have been a stressful experience feel seamless. Highly recommend!
I would like to express my utmost gratitude to Katie who have been so patient and understanding with my purchase journey. She has been very responsive and accommodating whenever there were concerns along the way! All the best!
This is directed toward the portsmouth's north end brunch!
The worst and the most scumbag people I had ever dealt with..... This is my months of honest experience and pure frustration dealing with beals.
There are just too much to voice out here so I'll only give a few key examples here only.
Me and my partner we're looking toforward to our new life relocating to portsmouth due to my new job and we approached beals north end for help with us looking for a new place to rent. This disrespecful person jasmin is the so called agent we're assigned to deal with. This unprofessional of a person literally lack soo much communication skill that soo many things were miscommunicated from the start...
1. We were under the impression that the unit will be partly furnished. We were informed that the minimal amount of furniture will be left behind for us to use like just a sofa in the living room only. We have our own furniture to move in with but on the day we collect the key for checking. The place is pack full with furniture, including beds in bedroom and a dining table in livingroom just to name a few. This forced us to for-go our own furniture.... We called jasmin about this and she does not even sound like she cares at all on the phone. Just kept saying the owner does not want to take away the furniture....
2. On the initial call, both party agreed that the owner does not mind with pets. But when comes to closing the deal, we got thrown with a curve ball saying the owner want a raise because we have a pet... This is utterly the most disgusting attitude towards animals and the worst level of communication... Because of this, we're are forced to pay more just because we have pets. The worst part is, we didnt end up bring our pet with us in the end due to the chaotic BS and drama we have had to deal with these scumbags. Causing soo much metal stress and depression to my partner because our pet cannot come with us....
3. Issues with the house was initially reported early on during the day we moved in. We live there for roughly a year+. NONE of the issues reported ever got address or fixed.... To the point it is soo ridiculous that on the week we plan to move out, only the handyman came by to only access the things that require fixing.... How much lower can these stupid people go down to the bottom of the barrel regarding their communication and professionalism...
At the end of the day when we moved out, we did send an email to the main beals email notifying them we are retuning the key on a set date. But some how jasmin amazingly able to missed the email again. Saying that she was not inform regarding us returning the keys. Thats the final draw, we are absolutely done with dealing with these useless and brainless people.
I honestly dont know if this is just a problem with portsmouth north end brunch issues or if this is an issue for the wider beals company but beals management team, if you are sincerely listening and if you do have a genuine human heart. Please clean up your act, this is no way to treat customers like that. We have all the email conversation archived as proof of evidence if needed.
And as for jasmin, lucy and that one old guy that work with them, SHAME on you all for your disgusting treatment towards us!!
How about grow a heart and be kinder and fairer towards people for a chance. Try that for once in your life.
Adrian showed me around a property this week and I can honestly say his professionalism was outstanding , he was very knowledgable and understood my needs
Meredith & Helen have been fantastic help supporting my daughter with finding her student house. They were extremely customer focussed, knowledgeable and helpful. I would thoroughly recommend them
I’d like to say a big thank you to both Louise and Esmee for all their hard work in finding a buyer for my house and seeing it through to completion. They remained so professional throughout the transaction even when I was becoming quite vocal. Thank you again I would highly recommend you to anyone wanting to sell in Gosport.
Lucy Watt has been brilliant 🙌 Lucy has sold two of my properties in great time and very professional. I would recommend using Beals and Lucy for your sale 👍
Thanks
Lewis Stevenson
Floorplangroup
Floorplan Developments Ltd
Jasmin & Lucy from Beals estate agents made my experience to rent a property so stress free, I was kept up to date with any information I needed to know & they did everything they could to help me get in to the property I really wanted. Thank you so much!
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