Płatność automatyczna nie działa
Płatność automatyczna nie działa, zero informacji, że płatność się nie udała.. gdyby nie przypomnienie od usługodawcy byłby problem.
4.2
Great
618 reviews
5-star
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💬Hasn't replied to negative reviews
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Review summary
AUTOPAY receives consistently positive reviews. Customers particularly appreciate service and professional, though some mention concerns about customer service.
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Based on reviews, created with AISee what reviewers are saying
DO NOT USE THIS COMPANY
DO NOT USE THIS COMPANY! THEY WILL PUT A HARD DING ON YOUR CREDITAND THEN YOU WONT EVEN FROM A SINGLE PERSON. ALL THEY WANT IS YOUR PERSONAL INFORMATION.
What they did was actually ILLEGAL
The most egregious thing they did was start the process of putting the new lender as the lien holder for my vehicle with my insurance company and the DMV, without me having signed ANY loan paperwork. As part of the process, I did sign a limited power of attorney specifically for this, so once the loan terms were agreed upon and I signed the loan documents, they could easily make those changes. That said, I haven't even seen any of the loan documents, let alone signed ANYTHING. What they are doing is flat-out illegal. When I got the alert that this had been changed on my insurance policy, I immediately contacted the loan specialist I have been working with, and surprise, surprise, I haven't heard back from her. The second issue I had was basically a bait & switch. I had a pre-approval offer of an interest rate that was over 3% lower than my current rate. My goal was to refinance my car for a lower rate and lower payment. The interest rate they came back with wasn't even 1% lower than what I already have, so to get the lower payment, they extended the term of my loan by 10 months. And good luck getting a hold of their escalation department, you can't even leave a message. Thankfully, I have not signed any loan agreements as this company is SHADY AF. I wish I had read these reviews before I started the refi process. I trusted that CreditKarma would vet their partners beforehand, sadly, I guess if you pay enough to be listed on their site, they don't care.
Ryan was excellent throughout the…
Ryan was excellent throughout the entire process and provided excellent communication skills; keeping me updated throughout each step of the process. Thank you again for going above and beyond!
Company details
Information provided by various external sources
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Contact info
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Website
autopay.com
All reviews
618 total • Write a review
Showing 601 - 610 of 614 reviews
MB
Sämst i klassen
Sämst i klassen! För allt i världen, registrera inte dina kortuppgifter hos autopay. Blev lite konfunderad när det dök upp en avisering i min mobil att någon dragit 20 kr från mitt kort men tänkte inte mer på det. Två veckor senare får jag en ny likadan avisering och börjar ana oråd. Det visar sig att parkeringsbolaget tar betalt för att påminna sina kunder om att betalkortet man registrerat hos dem är på väg att gå ut. Själva påminnelsen innebär alltså att de drar pengar från ditt konto!!! Undras hur mycket de drar in från kortkunder som missar att kolla vad de betalt för.Jag har inte använt deras tjänster på nästan två år och visste inte ens att de hade mina kortuppgifter registrerade. Dessutom väldigt dåligt bemötande när jag ifrågasatte detta förfarande. Kommer aldrig att anlita dem igen. Hellre går jag flera kilometer.
Date of experience: March 22, 2022
ss
Very happy with outcome
The start of the process thru to payoff received took about 2 weeks (refinancing an auto loan) and reduced my payments and APR significantly. Very happy with the outcome.
Date of experience: January 10, 2022
CS
Worst experience I ever had trying to…
Worst experience I ever had trying to refinance a car. Any other time I’ve refinanced in the past they literally take care of everything for you within a couple of days and your good. This place is a joke. For the past 4 weeks! 4WEEKS! I’ve been working with one of their employees Philip Leal to refinance my car. The first week he was sick so we had a huge delay in my app. Then when he comes back he saying how he needs all this paperwork done. He has me printing tgings out. Going to FedEx to ship stuff and even go to a notary for god knows what never had to do any of this before. Fast forward to now. The FedEx package with all my paperwork finally got to them but now they need verification of employment. I told them that I would have it for them the next day. Next day comes and they said that we have to start all over again rerun my credit because the approval expired. Then he says he that if don’t get approval from the same lender for the same amount then we I have to do all the paperwork again which I’m sure is his job to begin with. All in all don’t waste your time with this bs of a company. Thank you for making me a month behind on my car payments !!!!!!!!!!
Date of experience: December 14, 2021
Jk
Svindler ved å trekke 10 kr i gebyr pr…
Svindler ved å trekke 10 kr i gebyr pr parkering
Date of experience: December 13, 2021
BS
Felt like bait-n-switch from the start
Felt like bait-n-switch from the start. Original agent was replaced by somebody else. Didn't ask for the normal documentation that loan brokers ask until midway through the process and asked that I send them sensitive documentation via unsecured text or email. They may well be legit, but I would go with a local credit union. EDIT: After I canceled the application, they sent me a letter saying I wasn't approved, after having told me I was already approved at 6%.
Date of experience: December 7, 2021
K
Kenneth
US
Lorenz Luistro was the guy I dealt with…
Lorenz Luistro was the guy I dealt with had me jump through multiple hoops only to deny me. They asked on the form “monthly income” which I provided. Then they asked for last two tax returns, & claimed I lied because the monthly didn’t match tax returns! I made a lot more money this year, & have the MONTHLY income to prove it. Bottom line these guys will make you think one thing and then blast you the other. Not too mention he was very lazy and hard to reach. Horrible experience. Well deserved review.
Date of experience: December 3, 2021
KJ
Let me tell you this guy xin is lazy
Let me tell you this guy xin is lazy. Don't let him be your account manager. Does nothing make huge promises and then ghosts you. Does not follow thru. Wasted over 3 weeks send papers back in forth which I had to pay for and still because of xin lack of wt f ever I just gave up and will keep making my regular payments. Autopay failed because of a lazy imcompent employee named xin.
Date of experience: November 3, 2021
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