Płatność automatyczna nie działa
Płatność automatyczna nie działa, zero informacji, że płatność się nie udała.. gdyby nie przypomnienie od usługodawcy byłby problem.
4.2
Great
618 reviews
5-star
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💬Hasn't replied to negative reviews
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Review summary
AUTOPAY receives consistently positive reviews. Customers particularly appreciate service and professional, though some mention concerns about customer service.
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Based on reviews, created with AISee what reviewers are saying
DO NOT USE THIS COMPANY
DO NOT USE THIS COMPANY! THEY WILL PUT A HARD DING ON YOUR CREDITAND THEN YOU WONT EVEN FROM A SINGLE PERSON. ALL THEY WANT IS YOUR PERSONAL INFORMATION.
What they did was actually ILLEGAL
The most egregious thing they did was start the process of putting the new lender as the lien holder for my vehicle with my insurance company and the DMV, without me having signed ANY loan paperwork. As part of the process, I did sign a limited power of attorney specifically for this, so once the loan terms were agreed upon and I signed the loan documents, they could easily make those changes. That said, I haven't even seen any of the loan documents, let alone signed ANYTHING. What they are doing is flat-out illegal. When I got the alert that this had been changed on my insurance policy, I immediately contacted the loan specialist I have been working with, and surprise, surprise, I haven't heard back from her. The second issue I had was basically a bait & switch. I had a pre-approval offer of an interest rate that was over 3% lower than my current rate. My goal was to refinance my car for a lower rate and lower payment. The interest rate they came back with wasn't even 1% lower than what I already have, so to get the lower payment, they extended the term of my loan by 10 months. And good luck getting a hold of their escalation department, you can't even leave a message. Thankfully, I have not signed any loan agreements as this company is SHADY AF. I wish I had read these reviews before I started the refi process. I trusted that CreditKarma would vet their partners beforehand, sadly, I guess if you pay enough to be listed on their site, they don't care.
Ryan was excellent throughout the…
Ryan was excellent throughout the entire process and provided excellent communication skills; keeping me updated throughout each step of the process. Thank you again for going above and beyond!
Company details
Information provided by various external sources
No description available yet.
Contact info
🌐
Website
autopay.com
All reviews
618 total • Write a review
Showing 581 - 590 of 614 reviews
EC
Awesome
Rebecca Nannini is the best to work with. She was right beside me thru it all. I would recommend using this company to everyone!!
Date of experience: May 13, 2022
JM
Excellent Experience
Deliah was excellent through the whole process ensuring I was informed on everything and answered any concerns I had. Excellent employee and an asset to your company. Thank you
Date of experience: May 13, 2022
MP
I appreciate auto pay and all that was…
I appreciate auto pay and all that was done for me . I truly would recommend them for anyone of your auto loan needs. Thank you
Date of experience: May 13, 2022
DV
Got my interest rate lower than half of what I was paying
Aaron H. Made it so easy to switch over to Auto Pay. Was very patient with me and answered all my questions. He found me a great rate and lowered my payment's.
Date of experience: May 13, 2022
MR
My experience with Autopay was nothing…
My experience with Autopay was nothing short of amazing. From start to finish Kevin Barrett was great. He walked me through each process, kept me in the loop all changes if any and all the way to funding he kept in contact. I would definitely recommend Autopay.
Date of experience: May 13, 2022
Aj
I had a great experience with autopay…
I had a great experience with autopay and I appreciate to mr Samad Gooddall to help me and explain to me everything about autopay
Date of experience: May 13, 2022
SW
Rachel Humphrey
The specialist that helped me with all my loan process was amazing! Rachel Humphrey went above and beyond helping me threw out the process making it so easy to get everything taken care of to be approved for my new car loan. A big shout out and thank you to her and to autopay for helping me get the best loan out there for me.
Date of experience: May 13, 2022
la
Aaron was the best he help me save a…
Aaron was the best he help me save a lot of money refinance with a good credit union which made it a lot easier and better for me thank you for everything AutoPay is where it’s at
Date of experience: May 13, 2022
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