Płatność automatyczna nie działa
Płatność automatyczna nie działa, zero informacji, że płatność się nie udała.. gdyby nie przypomnienie od usługodawcy byłby problem.
Useful
Share
4.2
Great
618 reviews
5-star
4-star
3-star
2-star
1-star
💬Hasn't replied to negative reviews
📋
Companies on CrowdTrust can't offer incentives or pay to hide any reviews.
Review summary
AUTOPAY receives consistently positive reviews. Customers particularly appreciate service and professional, though some mention concerns about customer service.
✨
Based on reviews, created with AISee what reviewers are saying
DO NOT USE THIS COMPANY
DO NOT USE THIS COMPANY! THEY WILL PUT A HARD DING ON YOUR CREDITAND THEN YOU WONT EVEN FROM A SINGLE PERSON. ALL THEY WANT IS YOUR PERSONAL INFORMATION.
Useful
Share
What they did was actually ILLEGAL
The most egregious thing they did was start the process of putting the new lender as the lien holder for my vehicle with my insurance company and the DMV, without me having signed ANY loan paperwork. As part of the process, I did sign a limited power of attorney specifically for this, so once the loan terms were agreed upon and I signed the loan documents, they could easily make those changes. That said, I haven't even seen any of the loan documents, let alone signed ANYTHING. What they are doing is flat-out illegal. When I got the alert that this had been changed on my insurance policy, I immediately contacted the loan specialist I have been working with, and surprise, surprise, I haven't heard back from her. The second issue I had was basically a bait & switch. I had a pre-approval offer of an interest rate that was over 3% lower than my current rate. My goal was to refinance my car for a lower rate and lower payment. The interest rate they came back with wasn't even 1% lower than what I already have, so to get the lower payment, they extended the term of my loan by 10 months. And good luck getting a hold of their escalation department, you can't even leave a message. Thankfully, I have not signed any loan agreements as this company is SHADY AF. I wish I had read these reviews before I started the refi process. I trusted that CreditKarma would vet their partners beforehand, sadly, I guess if you pay enough to be listed on their site, they don't care.
Useful
Share
Ryan was excellent throughout the…
Ryan was excellent throughout the entire process and provided excellent communication skills; keeping me updated throughout each step of the process. Thank you again for going above and beyond!
Useful
Share
Company details
Information provided by various external sources
No description available yet.
Contact info
🌐
Website
autopay.com
All reviews
618 total • Write a review
Showing 571 - 580 of 614 reviews
KK
Thanks to Jake
Thanks to Jake for a professional, courteous, easy and helpful experience. He assisted me with refinancing my vehicle. He explained everything and walked me through the process. My main focus was lowering my interest rate. Done and my monthly payment dropped too. Although I will continue to pay more than the payment amount each month, it’s nice if I run into any budget constraints in the future. Thank you to Jake and the AutoPay team.
Useful
Share
ND
Jake was awesome
Jake was awesome! He helped me lower my rate and my car payment. He responded quickly to all of my many questions thru the whole process. He is a true asset to your company. The transition from one loan company to another is scary and Jake made it really easy. I will recommend Autopay to my friends and family.
Useful
Share
JC
Consistent communication and very helpful!
Chelsea was absolutely amazing and helpful every step of the way!
Useful
Share
EA
I am very pleased with Auto Pay they…
I am very pleased with Auto Pay they really helped me refinance my car loan and get better interest rate.I want to thank Benjamin Herbert for helping me and keeping up to date with what was happening I would recommend them to my family and friends.Thank You Benjamin Herbert and Auto Pay
Useful
Share
DD
Travis was very professional and fast…
Travis was very professional and fast and communication was excellent. He got me a great price cheaper then what I have been paying for the last two years and my percent went down over 15 percent cuz mine was very high so since I'm just getting started with Autopay I can only say what I have experience so far and it's been amazing. Definitely recommend them..... Will also come back months down the road and share how it has been....
Useful
Share
The CrowdTrust Experience⭐
We're open to all
Anyone can write a CrowdTrust review. People who write reviews have ownership to edit or delete them at any time, and they'll be displayed as long as an account is active.
We champion verified reviews
Companies can ask for reviews via automatic invitations. Labeled Verified, they're about genuine experiences.
We fight fake reviews
We use automated software and a dedicated team to detect and remove fake reviews. We take action against anyone who tries to manipulate reviews on our platform.
We show the latest reviews
Reviews are displayed chronologically with the newest first, ensuring you always see the most recent customer experiences.
We encourage constructive feedback
We believe in honest, constructive feedback that helps both consumers make informed decisions and businesses improve their services.
We verify reviewers
We use various verification methods to ensure reviews come from real people with genuine experiences, not bots or fake accounts.
We advocate against bias
We work to ensure our platform remains neutral and unbiased, giving equal opportunity for all genuine reviews to be seen and heard.