Płatność automatyczna nie działa
Płatność automatyczna nie działa, zero informacji, że płatność się nie udała.. gdyby nie przypomnienie od usługodawcy byłby problem.
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4.2
Great
618 reviews
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💬Hasn't replied to negative reviews
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Review summary
AUTOPAY receives consistently positive reviews. Customers particularly appreciate service and professional, though some mention concerns about customer service.
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Based on reviews, created with AISee what reviewers are saying
DO NOT USE THIS COMPANY
DO NOT USE THIS COMPANY! THEY WILL PUT A HARD DING ON YOUR CREDITAND THEN YOU WONT EVEN FROM A SINGLE PERSON. ALL THEY WANT IS YOUR PERSONAL INFORMATION.
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What they did was actually ILLEGAL
The most egregious thing they did was start the process of putting the new lender as the lien holder for my vehicle with my insurance company and the DMV, without me having signed ANY loan paperwork. As part of the process, I did sign a limited power of attorney specifically for this, so once the loan terms were agreed upon and I signed the loan documents, they could easily make those changes. That said, I haven't even seen any of the loan documents, let alone signed ANYTHING. What they are doing is flat-out illegal. When I got the alert that this had been changed on my insurance policy, I immediately contacted the loan specialist I have been working with, and surprise, surprise, I haven't heard back from her. The second issue I had was basically a bait & switch. I had a pre-approval offer of an interest rate that was over 3% lower than my current rate. My goal was to refinance my car for a lower rate and lower payment. The interest rate they came back with wasn't even 1% lower than what I already have, so to get the lower payment, they extended the term of my loan by 10 months. And good luck getting a hold of their escalation department, you can't even leave a message. Thankfully, I have not signed any loan agreements as this company is SHADY AF. I wish I had read these reviews before I started the refi process. I trusted that CreditKarma would vet their partners beforehand, sadly, I guess if you pay enough to be listed on their site, they don't care.
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Ryan was excellent throughout the…
Ryan was excellent throughout the entire process and provided excellent communication skills; keeping me updated throughout each step of the process. Thank you again for going above and beyond!
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Company details
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Website
autopay.com
All reviews
618 total • Write a review
Showing 561 - 570 of 614 reviews
KC
Justin was a pleasure to work with…
Justin was a pleasure to work with other than a few minor hiccups with the new lenders the process was very easy.
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WG
Travis Mitt is truly phenomenal!!
Travis Mitt is truly phenomenal! All of my questions where answered in full detail. He always returned my calls and was quick with responding to text messages. He is truly a great asset to the company. Thank you Travis!!!!
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AH
Scott L
Scott L. was great! He was very knowledgeable, hands on and eager to get me a great rate with GAP that I really wanted included. He explained things I didn’t understand and was there the whole process beginning to end.
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sw
Easy to apply and get approved
Easy to apply and get approved, great communication throughout process.
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HT
Refinance
I was able to decrease my payments by $100 a month. The process was so easy!
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c
Fantastic Customer Service
I worked with Adam F. He made the whole process very easy and answered my questions not only in a timely manner but without making me feel like they were dumb questions. I was hesitant at first about getting my car refinanced as I saw the ads thru Credit Karma but I am so glad I decided to do it!! Thanks Adam for a smooth process and saving me so much money!!
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MA
Great service!
I would like to thank Jake for his services he made my experience simple and easy. He walking me through the process and assisted me in any questions and concerns I had. His professionalism and his need to help me find the best deal was top tier. Thank you Jake and thank you Autopay!
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Mh
Great service from Jake
Great service from Jake, and found the best deal for us. Thank you.
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