Audley's Jasmine Scott - Costa Rica Expert!
Jasmine Scott was expert about learning of our wants and needs for our Costa Rica trip. She did an exceptional job of making this an easy, enjoyable, and unforgettable vacation! Highly recommend!

8 months ago
We were very pleased with Audley Travel. It was nice to have our trip planned out and organized, with attention given to details, such as transfers and special tours. We appreciated the trip itinerary... See more
8 months ago
We have just returned from a superb trip to Alaska. Very well-organised by Audley Travel, with an excellent itinerary covering everything we wanted to see, including bears, moose, and whales. The week... See more
Jasmine Scott was expert about learning of our wants and needs for our Costa Rica trip. She did an exceptional job of making this an easy, enjoyable, and unforgettable vacation! Highly recommend!
My son and I decided to plan a last minute trip to BORNEO in February and I didn't feel confident about coordinating all the travel and sights we wanted to do, so contacted Audley Travel. I had never used them before, but found them to be brilliant and the trip exceeded my expectations. Joanna, an area specialist, was incredibly helpful in recommending, building up and booking our itinerary, having carefully worked out what was important to us. She made sure I was comfortable with all her plans and I never felt rushed or pressurised to make decisions. It made the trip so much more enjoyable, knowing that our itinerary was planned and all we needed to do was turn up at the required time and everything would be taken care of. Some friends have questioned whether it was expensive but due to their expertise and contacts, I would say it was probably less expensive than arranging it all myself. Certainly the main flights were considerably cheaper than the ones I had originally planned to book. I wouldn't hesitate to recommend Joanna and the various guides we met during the trip. They were so professional, the communication was brilliant and their knowledge is invaluable.
We worked with Thora, a South Africa specialist, to set up a four day safari in Thornybush private game reserve. It was a fantastic experience from start to finish. She listened to what type experience we wanted and she set up everything. So smooth. Pick up, flights, transfers, lodge etc. A fantastic lodge and guides. We even got the air condoning we sought. Could not have been better. I think Thora even planned the perfect weather for us.
I have just come back from 2 weeks in Sri Lanka 2 Weeks in Malaysia and 4 weeks in Indonesia. I enjoyed every moment and have had many holidays with Audley Travel and can recommend them without reservation.
We have just returned from a fabulous month long tour of New Zealand using Audley Travel. This is the second time we have used Audley for an extended long haul tour and found on both occasions that they really listen to your interests, wish list and accommodation preferences at every stage of the planning process, this really is ‘bespoke’ travel. Amy Waters, the New Zealand specialist, also made excellent suggestions of areas to visit, all of which we absolutely loved, she really understood our brief. Organisation of the many different components was seamless and any contact with Audley back in the UK always responded to in a timely manner.
Used Audley Travel for the first time. 2 weeks of well organised and personalised travel. A few days in Saigon, Cu Chi tunnels, Saigon opera house, followed by a cruise with Pandaw cruises (fantastic crew and food) along the Mekong to Phnom Penh and further. Then a few days in Siem Reap to see the temples. Guide and a driver for all travel and sightseeing. Fantastic hotels arranged for us. Very good flights with Vietnam Airlines. Holiday to remember.
We had an amazing trip to Thailand. Andrew at Audley really took into account our interests and what we liked doing whilst travelling. All of our accommodation choices were excellent as were our guides and the overall trip went very smoothly. This was our 3rd trip with Audley and we will definitely be saving up for another!
Not only did we see spectacular New Zealand, but Audley Tours provided great guides and drivers. They were the heart of New Zealand. Our tour was everything we could ask for. Thank you Audley Tours for an exceptional experience of a lifetime.
Just back from our New Zealand trip. The itinerary was carefully and thoughtfully curated by our Specialist Advisor, Amy who listened to our requirements and added suggestions to create a seemless experience. We submitted a wish list all of which was included and pulled together into a driving tour that was both practical and enjoyable. Our interactions with Amy were always conducted professionally and any questions responded to promptly. This is our second long haul holiday arranged by an Audley specialist and I can only strongly recommend this company for tailored trips to far flung locations.
We have just returned from a wonderful month in New Zealand organised by Audley Travel; this is the third time we have used Audley for bespoke holidays and each time they have understood our requirements brilliantly; Amy has been exceptional in sorting out additional guests for various excursions and our need to balance sightseeing with spending time with our family in NZ; I wouldn't hesitate to recommend both Audley and Amy and we look forward to arranging our next holiday with them
We have just returned from a fabulous four week holiday in South Africa & Zambia, using Audley Travel for the first time. Would we use this company again - absolutely no doubt! Isabelle, our country specialist, looked after us so well from start to finish - listening, advising, creating an itinerary which worked for us on every level & assisting at the finish when the issues at Heathrow caused a two day delay returning home. The whole experience was above & beyond our expectations. We highly recommend Audley Travel to anyone wishing to get the most out of a special holiday.
My three-week trip was well planned with no negative issues whatsoever. Guides and drivers were experienced professionals, charismatic, knowledgeable, punctual, very helpful, and respectful. Accommodations were great and as advertised with no surprises.
We recently returned from our first Audley Travel holiday to New Zealand - it was amazing! Everything went smoothly and our expectations were far exceeded. Accommodation choices were perfect and excursions all went well. Special thanks to our country expert who listened carefully to our requirements and made our dream holiday happen. I would highly recommend Audley Travel for their excellent customer service, superb planning and all the extras that make the experience very special.
I have just returned from a short holiday in Japan. My requirements were simple but specific which Audley had not done before. But Elizabeth talked at length with me about my requirements and arranged everything to ensure that my holiday worked and it did, the recommended hotels, particularly the one in Kyoto where I stayed the longest was exceptional. The airport transfers and the short guided orientation tour around Kyoto and the trip on a Shinkansen all worked without problem. The country and the people are of course very different but I found the experience enjoyable with only very occasional frustration with understanding directions, I never did master Google Translate but I am 89. I recommend Audley they have a wealth of experience and make it available to you.
We have just returned from an excellent three week individual tour of India. Laura listened carefully to our plans and arranged a perfect itinerary for us. The hotels, local reps, guides and drivers were excellent and looked after us well. We always felt safe and had a wonderful time. Audley also rescued us when our flight was cancelled due to the Heathrow closure, finding us somewhere to stay and ensuring our flight was rebooked properly. After this trip I would not hesitate to recommend Audley to my friends.
What an amazing holiday in Thailand a huge thanks to Sophie for organising everything for us, she listened to us and she gave us everything we asked for, the tours in Bangkok and Phuket were amazing fab tour guides couldn’t do enough for us we felt very safe with them and the hotels stunning top service, everything went like clockwork it was so nice to not have to be concerned about flights and hotels it was all taken care of the personal service we were given were second to none well done Audley Travel
A wonderful adventure in Rajasthan! Ella Craig suggested an excellent itinerary which provided us with the opportunity to see so much - Ella provided clear communication and suggestions and we visited great sites and stayed in great hotels and fascinating Havelis The attention to detail from Audley was first class - we’ll be using Audley again !
Having our schedule made up for us ahead of time was helpful and relieved us of the planning. Knowing a transfer would be there to move us to the next location, tickets purchased prior to our arrival and ready for us, reservatins at events that fill quickly made it possible to enjoy so many activities. This is our second year (trip) with Audley and Anthony Vaglica as our agent. We enjoy his enthusiasm and highly recommend him to anyone wanting to travel.
We have been clients of Audley for 20 years and have always received professional, friendly and personal service from them. Our trips are always personalised to our requirements. We book and then everything is taken care of, one is never left wondering how they are going to get from A to B. Their knowledge of an area is top class, providing tips one can do or see that is off the beaten track. We look forward to booking our next trip through them.
Audley Travel exceeded all our expectations. Flights, transfers, tours, guides, meticulously arranged for us and all went very smoothly without a hitch. Audley specialist Laura de Luca has a lot of local knowledge and experience of India and gave us a bespoke package meeting all our requirements and needs. We stayed in the most amazing hotels, had a fabulous driver and excellent guides throughout. Absolutely stress free. Our driver (Renku) stayed with us for the entire trip, we got to know him well, which for us was very much a special part of the trip. He drove safely, was extremely knowledgable and spoke very good English. We felt safe in his hands. The Audley experience was second-to-none. Thank you so much Laura for making our holiday the best ever!
Based on analysis of 12 reviews rated 1-2 stars for Audley Travel
“Audley are very good during the planning stage, but if things go wrong when you are away they are very poor, and if y...”
“Audley are very good during the planning stage, but if things go wrong when you are away they are very poor, and if y...”
“The initial response to my enquiry was promising resulting in conv with an agent during which I provided a rough spe...”
“Audley are very good during the planning stage, but if things go wrong when you are away they are very poor, and if y...”
“I did not go on the trip, so my review is based solely on the customer service I received”
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Audley Travel is a specialized travel company that focuses on creating personalized travel experiences for its clients. The company designs tailor-made itineraries for various destinations around the world, catering to travelers seeking unique and immersive experiences. Audley Travel’s services include expert trip planning, destination advice, and local insights, ensuring that customers receive a comprehensive and customized travel experience. The primary customers of Audley Travel include individuals and families looking for bespoke travel solutions that fit their specific preferences and interests. With a commitment to quality and customer satisfaction, the company aims to provide meaningful journeys that reflect the desires of each traveler. Audley Travel's expert team works closely with clients to curate trips that highlight cultural, adventurous, and relaxing elements, making it a go-to choice for discerning travelers seeking memorable vacations.
Audley Travel consistently receives high praise from customers for their exceptional service and attention to detail in planning trips. Reviewers frequently highlight the expertise and helpfulness of the staff, noting that agents like Leo, Aly, and Lucy provide personalized itineraries that cater to individual preferences, making dream vacations a reality. Many travelers express satisfaction with the seamless organization of their trips, whether to destinations like Tanzania, Canada, or Borneo. However, a small number of reviews indicate dissatisfaction, with some customers feeling that their initial inquiries were not adequately addressed or that their experiences did not meet expectations.
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