Review summary

ASB Delivery Services is exceptionally well-rated by customers. Customers particularly appreciate service and professional, though some mention concerns about customer service and communication.

Based on reviews, created with AI

See what reviewers are saying

SN
Friendly, polite & helpful delivery crew

Friendly, polite & helpful delivery crew. Arrived on time. Kept updated throughout. Thank you

C
Great fast service and helpful staff.

Great fast service and helpful staff.

HP
Miro delivered item’s exactly where we…

Miro delivered item’s exactly where we wanted.

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All reviews

456 total • Write a review

Showing 441 - 450 of 452 reviews
BP
5 out of 5 stars

Great communication and services

Great communication and services. Professionals very polite! Everything was nice and clean. I recommend this service and will use it again. Thanks

Date of experience: January 28, 2022

MD
5 out of 5 stars

Recommended

Hi, The Chap was very helpful and courteous. Top marks from me. Thanks David Sweeney

Date of experience: January 28, 2022

G
5 out of 5 stars

Highly recommend !

10/10..Fantastic customer service from start to finish.From the gentleman I spoke to on the phone to the delivery men.Friendly,polite and very helpful.Top marks Team ! Thank you so much.

Date of experience: January 28, 2022

MM
5 out of 5 stars

That’s hands down the best delivery…

That’s hands down the best delivery we’ve ever had. The communication was clear and polite, the drivers arrived exactly when they said they would - I doubted that any company would be here at 6am but I was proved very wrong! The drivers were polite and helpful, the sofa was constructed carefully and quickly and looks perfect. Genuinely impressed - and that doesn’t happen often these days!

Date of experience: January 28, 2022

MB
5 out of 5 stars

More then 5 stars

I couldn’t be more satisfied with so highly quality service. Quality, respect and professionalism that’s the best word to describe this service. Thank you

Date of experience: January 28, 2022

NS
5 out of 5 stars

Excellent service!

The driver who made the delivery was “excellent”! I could not fault him. Excellent communication with messages to give ETA and updates. Best experience I’ve had with deliveries so far and I get a lot of them. Thank you very much for an excellent service!

Date of experience: January 28, 2022

ND
5 out of 5 stars

Great thanks

Just had a delivery by ASB they were very professional polite and careful would use again and highly recommend to others

Date of experience: November 5, 2021

C
5 out of 5 stars

Very good and friendly service received…

Very good and friendly service received today. Never heard of you till today, but definitely best to date. Assembling of my item was good and nothing damaged.

Date of experience: November 5, 2021

AT
5 out of 5 stars

Standard of Excellence

Speak as I find. This company was contracted to deliver some expensive dining chairs from Leeds to Devon and I wouldn't fault them at all. From the outset I had good communication from them in order to arrange a proposed delivery date, followed by a further call the day before to confirm it - with an indication of arrival in the afternoon. Then on the day of delivery I had a further text to give me a 2hr slot, followed by another 'arriving in 20 minutes'; which they did. The van was modern, clean inside and out with a two man crew who were both equally as smart and also very polite. I have a long drive, which on the day was unfortunately obstructed by a tree pruning vehicle, but the crew were very helpful and nothing was too much trouble. The items were boxed & I wanted to sign for them 'unexamined' both for my convenience & also to enable the crew to get back on the road to complete their other delivery before their long trip home. But the chap, whilst polite, was also clear that this was not acceptable, and that the chairs should be inspected. It took time, but they were helpful & unhurried. Personally I can only say that they were far and above better than any similar delivery service/crew that I have encountered in recent times, & on that basis I would not hesitate to give 5 stars!

Date of experience: October 2, 2021

KI
1 out of 5 stars

Wouldn't even rate in one star but I…

Wouldn't even rate in one star but I had to to make a review!!I wouldn't recommend ASB delivery at all left my two grand sofa out side in the pooring down rain and dirt without no covers ans when they couldn't get the one sofa in the house left it in the rain on my front garden, damaged all my flooring with the wheel stand of the sofa took chunka out my wooden floor and damaged picture knocking it off the wall When I complained told I never paid white glove service so they didn't do anything wrong leaving it on my front garden so £100 for it to be delivered on a van!!!And like I stated in my emails the delivery drivers put one of them in so don't get cocky to be about how did they mark your floor I told you one had been brought in read the messages properly

Date of experience: July 9, 2021

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