Organisation & service was first class…
Organisation & service was first class on both ships (Vega & Polaris).
APT River Cruises & Tours receives consistently positive reviews. Customers particularly appreciate service and professional, though some mention concerns about expensive and poor quality.
Organisation & service was first class on both ships (Vega & Polaris).
I cannot fault the service I received from Rachel Mack. She went that extra mile to ensure that she was able to offer me exactly what I wanted from my river cruise choice. I had many questions and requirements which she dealt with in a friendly, helpful manner whilst remaining professional at all times. It was a pleasure to deal with her, she is a credit to APT.
Very high quality fabulous cruise.
Fabulous boat, immaculately maintained, excellent ports of call, enthusiastic and informative Tour Director, plenty of food and drink, ( though served by less than enthusiastic staff, no eye contact, little rapport ). Overall, an exceptionally good trip. We would strongly recommend APT to anyone considering a small motor yacht cruise.,
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My wife and I thoroughly enjoyed our holiday. The boat, crew and catering were first class. We were extremely well looked after. The organisation of the excursions was excellent, as was the tour manager: very helpful I have one complaint. When we were taken to the airport in Bucharest we were dropped off by the minibus driver near the car park and not at the departure gate. A long walk in 33 degree heat was unnecessary and annoying.
Date of experience: June 9, 2025
Brilliant organisation in terms of outstanding customer-friendly service, accommodations, food, the ships, the itineraries, very relaxing and highly informative trip.
Date of experience: June 9, 2025
The friendly staff and the high quality of the ship
Date of experience: June 8, 2025
US
We enjoyed our holiday on Caledonian Sky. The ship was clean, comfortable and well maintained. The crew were great and very helpful. You are obviously new to dealing with the Greeks and it showed! We never new exactly what would happen until the last moment and there were a lot of changes due to the locals changing their minds - Greek culture! We got the impression that, because there were only 90 of us, we didn't matter and the larger boats got preference. The tours were expensive for what they were. The Cruise director did his best, but he seemed to rush from pillar to post and we were told things at the last moment if at all. He gave us a lot of information we didn't need and omitted things that were important to know. The food was OK but lacking in choice. Breakfast in the dining room was poor, but much better on deck. Having said all that, we enjoyed our time on board, met some nice people and had a good holiday.
Date of experience: June 8, 2025
Paid for a balcony but got just a full width opening window. Only three hours of daytime cruising in seven days. Often opened the curtains in the morning to find another boat just a metre or so away; so no view at all, and if the window was opened the room was sometimes flooded with fumes. However, all the staff were very good and the food was varied and tasty.
Date of experience: June 8, 2025
On Greek & Turkish Island Adventure, the staff on board the ship were excellent, the cabins were spacious and the food was very good. There appeared to be a lack of co-ordination on the timing and whether certain optional trips were going ahead. Also question as to whether Zodiacs are suitable for older passengers in choppy seas!
Date of experience: June 7, 2025
Catering and cabin staff excellent. Cruise director and assistants leave the worst I have experienced. The fact that for 3 days the visits ashore were by rubber boats in windy choppy weather. In cruise details these were not mentioned. Arrived at departure airport 3 1/2 hours before flight. The Captain superb
Date of experience: June 7, 2025
Anton made it all very easy for us to decide to book this holiday. He explained it all in detail, answered all our questions and was very patient and helpful. His personality shone through and made our decision to book this holiday a most enjoyable experience. Thank you, Anton
Date of experience: June 6, 2025