Organisation & service was first class…
Organisation & service was first class on both ships (Vega & Polaris).
4.5
Great
999 reviews
5-star
4-star
3-star
2-star
1-star
💬Hasn't replied to negative reviews
📋
Companies on CrowdTrust can't offer incentives or pay to hide any reviews.
Review summary
APT River Cruises & Tours receives consistently positive reviews. Customers particularly appreciate service and professional, though some mention concerns about expensive and poor quality.
✨
Based on reviews, created with AISee what reviewers are saying
Excellent Service
I cannot fault the service I received from Rachel Mack. She went that extra mile to ensure that she was able to offer me exactly what I wanted from my river cruise choice. I had many questions and requirements which she dealt with in a friendly, helpful manner whilst remaining professional at all times. It was a pleasure to deal with her, she is a credit to APT.
Very high quality fabulous cruise.
Very high quality fabulous cruise.
Fabulous boat, wonderfull holiday.
Fabulous boat, immaculately maintained, excellent ports of call, enthusiastic and informative Tour Director, plenty of food and drink, ( though served by less than enthusiastic staff, no eye contact, little rapport ). Overall, an exceptionally good trip. We would strongly recommend APT to anyone considering a small motor yacht cruise.,
Company details
Information provided by various external sources
No description available yet.
Contact info
🌐
Website
aptouring.com
All reviews
999 total • Write a review
Showing 11 - 20 of 995 reviews
W
William
US
The usual high quality of service
We experienced the usual quality of service on this trip. The program is varied, balanced and suitable for all ages. The means of transport, the hotels and cruisecabin accommodation are of the highest standard. The tourguides are knowledgeable and very helpful at all times.
Date of experience: July 8, 2025
PM
Staff were excellent
Staff were excellent, guide on coach, a lovely lady, Was very good and knowledgeable. Food was excellent Disappointed we had to buy drinks, as last cruise Amsterdam to Budapest was included.
Date of experience: July 8, 2025
NP
It was well organised
It was well organised. Hectic schedule and early starts which I would have liked to have been made aware of prior to the trip. It was my first guided tour so didn't know what to expect but having lived ou of a suitcase for two weeks I would have organised myself a bit differently had I known. However, it hasn't put me off another tour as the destinations were amazing.
Date of experience: July 7, 2025
MH
Mark Hay
US
A thoroughly enjoyable fortnight
All the staff on the boat were excellent - always smiling, always helpful. Cabins were good for our needs and comfortable and very well maintained. The boat itself was well laid out - we enjoyed everything about our 2 weeks - great locations, great scenery, VG cruise directors and Noel and Sophie as the entertainment team kept everyone amused and entertained.
Date of experience: July 6, 2025
CB
The whole experience and the staff were…
The whole experience and the staff were magnificent
Date of experience: July 6, 2025
B
Bonnie
US
Extremely Happy with our cruise up the…
I was very happy with our cruise up the coast of Croatia! The cabin accommodations were excellent! The onboard staff was very friendly and helpful..... We really enjoyed with itinerary.... The swim stops were lots of fun and refreshing on our very hot journey. Our Program Director, was attentive, being very sure everyone was doing well and enjoying the cruise and stops. We was also very caring.....and fun! The meal plans were great, offering many choices. My only complaint was that one of the passengers got onboard and was sick......that caused many of us to also get sick (spoiling part of our trip) and even got the Program Director sick although she did her best to hide it and she was great to forge through and still do an amazing job! The food was very good, but did lack a certain amount of seasoning.....to my taste..... Drinks and wine was plentiful and very much enjoyed. I think APT did a GREAT JOB and we really enjoyed our journey!!! Great kudos to Anna our Cruise Director.
Date of experience: July 6, 2025
MS
Small ship cruising is ideal
Small ship cruising is ideal. Deck space was good. Our tv never worked all week which was a disappointment as we wanted the news. Breakfast was very good. Some of the meals with frozen vegetables were not great. I’m sure fresh green beans steamed for example would really be just as easy to prepare in a small kitchen the bbq meat was all cold . Disappointed. The first nights dinner was not to be impressed by. The fish choice was a little tasteless. Fruits was delicious. Wines were excellent for lunch and dinner. Dessert was cake each night except for last night. Perhaps a little variety would work or ice cream on side. Room was tight but to be expected. The bathroom was fine.
Date of experience: July 6, 2025
WM
Balkans Danube one way
The Capella is a beautiful ship & all the staff are fantastic and a huge asset to travel marvel. All meals were superb and wine was good and plentiful. However, that said a few things that could be considered for improvement. The air conditioning in the restaurant and function room was insufficient, it was roasting inside and out. Bedrooms were cool though. There was little consideration regarding mixing of passengers on tours. In previous cruises the cruise director was very insistent that a certain coach was for ‘gentiles’ ie those using walking stick or not great on their feet. My wife and I were towards the younger end of those on this particular cruise, indeed I’d suggest the average age was around 80 with some well into their 90’s which is fine, but when it’s 37 deg and little shade some people should be more cognisant of their capabilities in such extremes.
Date of experience: July 6, 2025
MR
Thought the ending was unsatisfying…
Thought the ending was unsatisfying Early exit from the boat understandable Transfer to Zargreb airport fine for those on a m fight but there should have been a night in the town (Hotel Dubrovnik ?) rather that the most inconvenient Pullman Very poor
Date of experience: July 6, 2025
The CrowdTrust Experience⭐
We're open to all
Anyone can write a CrowdTrust review. People who write reviews have ownership to edit or delete them at any time, and they'll be displayed as long as an account is active.
We champion verified reviews
Companies can ask for reviews via automatic invitations. Labeled Verified, they're about genuine experiences.
We fight fake reviews
We use automated software and a dedicated team to detect and remove fake reviews. We take action against anyone who tries to manipulate reviews on our platform.
We show the latest reviews
Reviews are displayed chronologically with the newest first, ensuring you always see the most recent customer experiences.
We encourage constructive feedback
We believe in honest, constructive feedback that helps both consumers make informed decisions and businesses improve their services.
We verify reviewers
We use various verification methods to ensure reviews come from real people with genuine experiences, not bots or fake accounts.
We advocate against bias
We work to ensure our platform remains neutral and unbiased, giving equal opportunity for all genuine reviews to be seen and heard.