Organisation & service was first class…
Organisation & service was first class on both ships (Vega & Polaris).
APT River Cruises & Tours receives consistently positive reviews. Customers particularly appreciate service and professional, though some mention concerns about expensive and poor quality.
Organisation & service was first class on both ships (Vega & Polaris).
I cannot fault the service I received from Rachel Mack. She went that extra mile to ensure that she was able to offer me exactly what I wanted from my river cruise choice. I had many questions and requirements which she dealt with in a friendly, helpful manner whilst remaining professional at all times. It was a pleasure to deal with her, she is a credit to APT.
Very high quality fabulous cruise.
Fabulous boat, immaculately maintained, excellent ports of call, enthusiastic and informative Tour Director, plenty of food and drink, ( though served by less than enthusiastic staff, no eye contact, little rapport ). Overall, an exceptionally good trip. We would strongly recommend APT to anyone considering a small motor yacht cruise.,
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The travelling to the boat and the journey home was long and tiring Once on board everybody tried really hard and we’re friendly Unfortunately there was no dress code on board and shorts jeans trainers and sandals at dinner and even at the Concert were not my idea of a cruise However the guided tours were very good and the Guides excellent Our French balcony window with interrupted views was disappointing as we travelled mostly at night and when docked we usually alongside other boats so no views at all With the exception Bratislava Passau and Budapest which were lovely. The Meals were ok Breakfast not so good but Lunch and Dinner good, you had to be Quick to get a seat and it was somewhere different every time Overall we enjoyed it especially the concert. We probably will stick to the sea cruises in future as value for money is marginally better Thank You
Date of experience: May 5, 2025
It's our second APT river cruise having done the Mekong 18 months ago. The trip was very well organised and professional from start to finish.
Date of experience: May 5, 2025
The trip was excellent, efficiently managed throughout, and the staff from the cruise director to the cleaners were all helpful, very pleasant and seemed happy to be working there. The food was excellent and the excursions / city visits were all enjoyable.
Date of experience: May 5, 2025
US
Lovely ship. Spotlessly clean in all areas. Staff were the most friendly helpful and professional crew we’ve ever encountered. The food was good, well cooked and good variety. Wines were excellent and plentiful. Excursions were all good and well organised with good guides. There was nothing we could fault.
Date of experience: May 4, 2025
Fantastic river cruise, first time but definitely not last! The whole experience was perfect food, staff, passengers and excursions.
Date of experience: May 4, 2025
US
South Africa tour and Mauritius extension Everything was fantastic. It really was! From the start my wife and I were met before he even got through customs, this really helped us as the flight from London to Dubai for seven hours and then a nine hour flight from Dubai to Cape Town. The guy collected all our baggage for us then took us to our guide for Cape Town and beyond. A great start indeed! It was the first time that we've been to Cape Town and we found it a marvellous experience, especially as our hotel was right on the waterfront. Great location good rooms, fine food and great service. The trips taken from there were to the Cape of Good Hope and Robben Island as well as the Kirstenbosch Botanical Gardens We found all these locations really fascinating. As the trip was called a taste of Africa we really did have a taste! From the chef's table at Mount Nelson Hotel and the Blind tasting at The Nederberg estate to the cooking experience in the Bo-Kapp, all bases were covered! The last meal in Johannesburg in the Seven Villa was wonderful a really high-end meal to finish the tour. Contrast that with the simple evening meal in a fisherman's cottage in Arniston - brilliantly basic! Accommodation throughout was superb, Especially in the game reserve where we had a luxurious suite - wonderful! Great in Arniston too! Great vehicles for transport driven by a really steady, confident, safe driver. Guides - brilliant! Annie was keen, enthusiastic and very knowledgeable fitting is so well with the group at the right level. Melissa (Kariega) was a fountain of wildlife knowledge, superb driver and a credit to the company. So much was packed into a relatively short time outside the capital, beautiful Kysna and of course the fabulous safari as well as the Mauritius add on. A wonderful varied itinerary, which was much appreciated. In general, the holiday was a delight and one to remember for years to come. Pity it was so far away from the UK! Still we would not have missed it for the world!!
Date of experience: May 2, 2025
I am unable to contact you via your telephone numbers from Slovakia. Can you help me please?
Date of experience: May 2, 2025